2 star or 4 star?: What do those stars tell you?
Having recently travelled around Turkey - Istanbul, the Aegean coast and Eastern Anatolia - and stayed in a wide variety of hotels along the way, it's been an interesting exercise to look at the reviews others have written about some of these hotels. What is very noticeable is how often people question the star rating of the places they have stayed, the most common complaint being 4 star hotels that fail to live up to their expectations.
Photo: One of these has 4 stars
Four star to most people means very high standards of cleanliness, comfort and efficiency as well as decor, food and service. A good location is also part of the equation. It doesn't quite work that way in Turkey where hotel star ratings are based on the facilities and amenities provided. The more amenities a hotel provides, the higher the star rating. How they are delivered doesn't come into it - so a run-down place with shabby decor and surly staff that has a mini-bar and hair-dryer in every room, wifi (even if it doesn't work), airconditioning (maybe noisy and stuck on freezing), a swimming pool (full of leaves), fitness room (2 bent bycycles and an ancient weights machine) and a lift that fits 1 person and half a suitcase will get more stars than a spotlessly clean hotel run with smiling efficiency by a staff who will cheerfully carry your bags up the stairs for you and squeeze fresh orange juice every morning rather than set out dispensers of reconstituted powdered juice but can't give you a hairdryer or an provide overpriced can of Coke from a fridge in the corner.
So how do you choose? The website shows photos that look great, you've read the reviews on Trip Advisor, booking.com and perhaps a whole host of other booking sites. Can you believe them? Not always.
Word of mouth and recommendations from people you have a connection with is always best but if that's not possible, I'd check out guide books and VT first, then take a look at Trip Advisor and maybe a hotel booking site.
This is not critique of hotel prices per se but more a note about how the hotel rating system works in Turkey (and some other countries), just one example of how we shouldn't assume that what we take as the norm is going to be the norm in another country.
This review compares two Istabul hotels we stayed in during the first week of our Turkey tour. We booked ourselves into the 3* Sebnem and paid 90 euro a night for a standard double room for the days we spent in the city prior to the start of our tour.. Our stay at the 4* Arcadia was part of the organised tour and I have no doubt there was a discount for a group booking but had we booked ourselves the rate would have been 140 euro. Read the review and decide for yourself which hotel gave the best value and whether the star rating system is a reliable guide.











