The title of this tip says it all, if the service would be better, this hotel would get a 5* rating.....not that the service is bad, but just plain impersonal... We asked for directions to a restaurant and the front desk clerk all he did was point on the map.....which didn't tell me anything, how to get there ??? Can I walk ??? recommended to take a taxi ??? take the tram ??? is the place any good ???? And when we requested to place a couple of items in the hotel safe they told me they didn't have one !!!!!! And when we went to check out even though it was in the wee hours of the morning, we found both employees asleep on the loby couches !!!!!!
Unique Quality: The location is great about 200 yards from the Grand Bazaar and tram line...about 2 minute walk. But ask for a room away from the street, there is a mosque across the street and when the call to prayer starts at 5:00 a.m....it is LOUD.....the hotel claims that the windows are sound proof....NO WAY !!!! it sounded if the speaker was outside our room. The room was very large, with 3 single beds, TV had 30 different international channels and the bathroom spacious with clean towels replaced every day. Breakfast was included in the rate, it is served on the 4th floor restaurant....again, if the service would be better, this place would be perfect, ask for some tea, and it came after we had finished eating, mind we ask as were seating ourseleves and we ate and talked for about 45 minutes before the tea arrived (TOO LATE) we were ready to leave. Recommended for loaction and cleaness, but service is bad !!!!!
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Address: Yeniceriler cad. 85, (formerly "Allstar Beyaz Saray"), Istanbul, 34130, Turkey