Friendly Dersaadet Hotel
by TripAdvisor Member Mayno
After the trials and tribulations of air travel today, Hotel Dersaadet was an island of comfort, hospitality, meticulously appointed rooms and friendliness. We paid a little extra for the "sea view room" but that was offset by paying our bill in cash upon departure. Not only did we get to enjoy the panoramic views of the Sea of Marmara from the comfort of our bedroom, but also from the lovely roof terrace where we had breakfast each morning. We much prefer the intimacy of the smaller "boutique" hotels to the larger commercialized versions. I might also add that the location in the old part of Istanbul, the Sultanamet, is ideal. Thank you, staff of Hotel Dersaadet.
Great Boutique Hotel
by BIW about Dersaadet Hotel
If you're looking for a boutique hotel this is a fantastic one. For character it is unsurpassed. I don't like decor which hits you in the face but instead has an understated elegance to it. This one has it. Its detail is so complete that the wood grain found in the lobby (pic #2) is the same type and color found on the closet in your room! Even the elevator (pic #4) is beautiful as you can see.
I cant compare room size with others in the area and, like most non-US hotels, expect it to be smaller. But it certainly was comfortable and not at all cramped.
Breakfast on the roof consisted of homemade bread (fantastic), olives, granola and many other items i cant recall.
But the best qualities of the hotel is the friendliness and helpfulness of the staff. They all get an A+ from me. I'll explain in greater detail below. When I told the desk person that I was planning to go to the Blue Mosque and Hagia Sophia they asked me to come to them before I go for an orientation. Mind you this was not to recommend that I buy a tour from one of their friends or to go buy a carpet, etc. It was to tell me how much time I should expect to spend at each place, best way of getting there (a 5 minute walk), what to be on guard about, etc. It was a special service which I found very refreshing.
Their extreme level of helpfulness, however, was reserved for another needed time. The most valuable service a hotel staff can provide for you is security, if and when it is needed. Luckily there arent many times (if ever) that you may need to call on their familiarity with the culture, or knowledge about certain situations to assist you. Unfortunately, however, I was a victim of a scam and turned to the hotel management and staff for their help. It required them to confront the criminal and to also contact, and get involved with, the police.
They could not possiby have done a more professional job in defusing the situation and giving me a sense of security, well-being, and empathy. They were flawless in making me feel as comfortable as possible, and in defusing an escalating situation by making it clear to the criminal that he was not going to get what he wanted.
There are other hotel staffs which I'm sure would have done the same. The problem, however, is that you don't know how a staff will react until there is already a situation. It is extremely reassuring to know that the people at the Dersaadet not only provide for your comfort, but also for your safety.
Untrustworthy
by A TripAdvisor Member
I stayed in the Dersaadet hotel during June and I will never forget it. We had numerous bad experiences with the hotel. First off all the tours we went on were extortionate and once we would get chatting to the other people on the tour we would find out in disgust that they would have paid considerally less then us. On one occassion I priced a trip to the black sea for one person and I was charged to same as what three people had paid in another hotel. Even though they advertise a safe in the room on their site, there isn't, it''s in the basement and 100 euro was stolen from my room. Presumably one of the cleaners helped herself. On another occassion my camera went missing, when i confronted the clerk at the desk he denied all knowledge of my camera going missing but when I threatened calling the police, all of a sudden it miraculously appeared. Another note, don't bother with the airport pick up, when we met the guy who was to drive us from the airport, we had to wait over an hour while we waited for other passengers he was driving to various other hotels. Anyone who enjoyed staying in this hotel was in my opionion naive to the untrustworthy staff who masquerade as helpful but are really trying to get you to go on tours were they get a nice commission for themselves. For example located within walking distance from the hotel was Cagaloglu turkish bath, one of the most famous in the world. However when we asked the staff was there any good ones nearby, for twice the price of Cagaloglu we were bundled in a taxi driven halfway accross Istanbul to a shady backstreet bath house, no doubt paying dersaadet a commission fee for our custom. If you enjoy being ripped off I would sincerly reccomend the Dersaadet hotel Istanbul.
A 5 star service hotel
by TripAdvisor Member jade9999
My husband and I spent 4 nights in Dersaadet hotel, pre-cruise. We were impressed by the outstanding service from this small hotel. You get free airport pickup if you stay 3 nights and there is also free 24 Hrs internet access. The room is comfortable with the view of the Marmara sea. The same view along with the view of the Blue Mosque can be seen from the rooftop terrace. The hotel staff was very helpful in many ways, from giving directions to suggesting the best restaurant and getting your taxi quickly, all with a courteous and cheerful manner. One day, my husband was sick from food poisoning and we got the full attention from the hotel staff and even from the owner Deniz. They helped me call the doctor to the hotel and even make arrangement for a taxi driver to go pick up the medications at 8:00PM, when all the regular pharmacies were closed. When the doctor told me I should get some yogurt and boiled potatoes for my husband, I was totally puzzled, since the hotel doesn’t have a full restaurant service. To my surprise, a hotel staff showed an hour later at our room, with a tray filled with yogurt and hot boiled potatoes. It’s magic! We truly felt like being home and we certainly recommend Dersaadet hotel with all travelers.
EXCELLENT SERVICE, GREAT LOCATION, BEAUTIFUL HOTEL
by A TripAdvisor Member
We just stayed at the Dersaadet Hotel (8/14/05) . We are a family of 5 adults and a 3 month old. We stayed in 1 spacious corner suite with a lovely sitting area and 1 double room both beautifully decorated with views of the Bosphorus sea. The staff spoke english very well and each person (from the front desk to housekeeping to management) went out of their way to accommodate our needs they even sterlized our baby's bottles every day which is a godsend when your travelling with a baby.
The rooms were both ample sizes. Our double room had a bed that would be considered a king-sized bed in America. The corner suite was a triple with a sitting area with 2 chairs and a table. Both rooms were decorated with nice antique wood furnishings, beautiful armoires, etc... The entire hotel is decorated in an antique Ottoman style that is very beautiful and tastefully done, even the elevator.
Deniz the owner is always around. He's a wealth of information on where to eat and what to see. He speaks excellent english and also knew alot of info about other areas in Turkey. Deniz has trained his staff well. The front desk staff are great and very helpful with recommending local places to eat, making reservations and also arranging transportation. Housekeeping is excellent, each day we came back to the hotel, our rooms were spotless.
Our favorite part of staying at the Dersaadet was it's location which is in a cute neighborhood behind the Blue Mosque (less than 5 minutes walk) that has good restaurants and shops and a very local feel -not touristy at all and off the beaten path yet so close to everything you'd want to see. The Arasta Bazaar is right up the street from the hotel with many cute shops, it was a much better shopping experience with a baby than the Grand Bazaar which is way too hot in August. Also, it's a short walk to the waterfront for a stroll at night along the seaside.
Breakfast on the roof terrace was lovely. It has a panoramic view of the city you can see the blue mosque and the sea. Breakfast was great. They serve a typical Turkish Breakfast with fresh veggies and fruits, breads and cheese, yogurt, cereals, a homemade cakes which was a nice touch, cherry juice and orange juice and tea and coffee.
We hightly recommend staying at the Dersaadet Hotel and can't wait to return. Istanbul is such a beautiful city. Make sure to take a cruise down the Bosphorus sea from Eminonu (around 10 lira) to really get a sense of how amazing Istanbul really is.
Forum Posts
hotel in sultanahmet
by colettekiddman
hi there,i stayed several times in istanbul,once in sarikonak,twice in hippodrome hotel.i really enjoyed both but time to experience another hotel,are there any suggestions for sultanahmet hotels,thanks in advance..
RE: hotel in sultanahmet
by chauncenetta
I would recommend Hotel Peninsula or Hanedan Hotel. Both very nice, reasonable priced, clean and tidy with a perfect location. Also, the breakfast is superb.
RE: hotel in sultanahmet
by Simonyet
I have a friend staying at the Dersaadet Hotel and I have read some amazing reviews on other travel websites about this particular Hotel. Try putting Dersaadet Hotel in a Goggle search and read what you find. I believe it is in the same mode as Sari Konak, boutique hotel. This is their website :http://www.hoteldersaadet.com/
I have booked a Deluxe Room at Sari Konak and I hope it meets my expectations, certainly Mr Umit has been very kind in his correspondence.
RE: hotel in sultanahmet
by Simonyet
I found this great hotel listing on Lets Go Istanbul. Under the hotel class "Special" you will find 4 pages of Hotels to choose from.
http://www.letsgoistanbul.com/special.htm
RE: hotel in sultanahmet
by mukedo_75
Check out side hotel in Sultanahmet, superb location fixed rates friendly staff.
RE: RE: hotel in sultanahmet
by throwtoy
we stayed at Sultans Inn which we thought was very nice. they also have a sister hotel called Naz Wooden house which was very nice as well. Take a look at those. they're close distance to the Blue Mosque, Citern, everything in the area.
D
RE: hotel in sultanahmet
by imgrafixshelley
I stayed at the Empress Zoe...twice...and it's a charming place. The employees friendly. I would stay there again.
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The Dersaadet Hotel
