Hotel Niles Istanbul

3 out of 5 stars3 Stars

Ordu Caddesi Dibekli Cami Sokak No:19, Beyazit, Istanbul, 34400, Turkey

5 Reviews

Hotel Niles Istanbul
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98%

Satisfaction Excellent
Excellent
74%
797
Very Good
22%
240
Average
2%
25
Poor
0%
6
Terrible
0%
2

Value Score Poor Value

Costs 294% more than similarly rated 3 star hotels

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Good For Couples
  • Families96
  • Couples96
  • Solo94
  • Business96
  • Istanbul's Hidden Gem

    by

    After reading wonderful reviews on Virtual Tourist and Trip Advisor, we decided to give this place a try. There were only 4 night available - so we decided to stay in Sultana's Royal Hotel at Sultanamet for the first 3 nights, and transferred here. We are so glad we went through the trouble of moving. So worth it!

    Don't just a book by its cover. Do the same with this hotel. It's a nice building that is situated in a neighborhood that's not as touristy as the Sultanamet. So tourists may be turned off by the lack of curb appeal, but the comforts, wonderful services, and Ottoman style interiors overcome the simplicity of the exterior area. it is a safe area to walk around in - narrow streets - a busy area with mostly local shops, 3-4 hotels around the corners of the street, and 3 minutes to the main street that has the local tram way as well pharmacy, and 8 minutes to the overrated Grand Bazaar.

    (By the way, if you are staying more the 4 days in Instanbul, we highly recommend the Akbil Pass card - around 7 TL..and add TL to use on trams, metros, and ferries. Buy at kiosks. You can choose to buy tokens (3 TL) for one-way fares right outside the turnstiles. But it adds up. Using the Akbil Pass, the one-way cost is 1.90 TL instead of 3 TL.)

    Unlike most hotels, this is a family-run place where the staff seems to enjoy working there, and are wanting to do a good job in pleasing the hotel guests. And it shows. As most of the reviews were written, the entire staff are friendly, and very accommodating.

    We had the opportunity of comparing 2 hotels in Instanbul, and this by far, is the best place to be. Hotel Niles was cheaper of the two, and by far, the more comfortable with wonderful services - better breakfast spread and services. We used the laundry service - prompt and reasonable. While the taxi service was not included in the hotel rates (most hotels offered free services for transfers to airport) - we highly recommend getting airport transfers with the hotel. For 20 euros or 45 TL, you get Mercedes Benz van service to/from hotel versus a taxi for almost the same price. Prepay the front desk, and they are promptly available.

    The front desk/reception, bellboy, front desk manager are wonderful. They are very attentive, and at your service as soon as you enter the hotel or come out of the elevator. And always smiling. They speak English quite well, one of the staff is also fluent in German. They are happy to serve you black or apple tea, while lounging in sofas or sitting at the tables with computer. Fast computer service.

    If you are lucky to read this while in the US - check out TripAdvisor/attractions/tours - Old CityTour with Soner and Ebru (try to sign up with Mrs. Ebru) - a great way to learn about Sultanamet attractions - Hagia Sohia, Blue Mosque, Sultan's palace with a tour guide. Also, sign up with Istanbul Eats - a culinary food tour with Angelis!! a 6 hour food tour for $125/pp. A little pricey but well worth the experience-especially with the language barrier. what better way to discover one's culture and history than through their food. Reserve these tours while in the US.

    Don't MISS: Kadikoy - great restaurants ( Ciya Sofrasi) and great shops for shopping - cheaper and less crowded. Mostly locals. Or just go for the relaxing ferry ride for 3 TL across the Bosphorus Strait.

    Spice Bazaar and Grand Bazaar for taking PICTURES ONLY. DON"T SHOP THERE. TOTAL RIP OFF and VENDOR SHOP OWNERS ARE RUDE AND OBNOXIOUS. Ignore them -if they are friendly and try to have a conversation with you - it's because they want you to buy something overpriced. If you are compelled to shop in a bazaar - try the Arasta bazaar - more low keyed. Check out Jennifer's Hammann - a Canadian-ex-pat, with 3 stores who sells pestamel (bath towels), robes,and towels.

    FOODS TO TRY: Perde Pilau ( pilaf with currants, pignoli nuts, and pepper in a crust covering); Pide ( turkish pizza), kunefe ( best dessert - cheese inside with crunch exterior with pistachio sprinkles.)

    Unique Quality: Lounge Area in First Floor - sofas and small/table chairs for complimentary teas, bread/cheeses in the afternoon.

    Double Room / Junior Suite - large double bed - very comfortable; large size bathroom with Turkish bath; sofa area; small fridge, lots of room for luggage.

    Eat breakfast at the Roof Terrace/ breakfast buffet - wide selection - Turkish and continental style.

    Great location - 3 minutes to the tram way - and you are 2-3 stops to Sultanamet (Old City) and Emiminou ( ferry / water area)...centrally located. safe. away from many tourists.

    Best quality - Customer service - at the end of your stay - an evaluation form is available with name of staff next to their picture along with their job title. Guests can rate their performance - I think more hotels would improve their customer service if they hold their staff accountable based on guest evaluation.

  • Mikebb's Profile Photo

    New Traditional Turkish Rooms Best

    by

    We enjoyed our 2 nights at Hotel Niles as it was a nice change from the European style hotels we had during our 15 day Turkey tour.

    Hotel Niles has been around for many years but had purchased the adjoining building and converted that section into a traditional style Turkish rooms. The photos show the Turkish style and we enjoyed our 2 nights. These larger rooms attract a higher tariff which we thought was justified.

    Breakfast is included in the room rate and is served on the rooftop terrace overlooking the Bosphorus and the many ships anchored waiting entry to the dock.

    Walking distance to the Grand Bazaar and many other attractions. The light rail tram isabout 300 metres walk.

    Directions: Close To Grand Bazaar - walking distance.

  • wise23girl's Profile Photo

    A Suite with a Turkish Bath

    by

    Well we love it! But what do you do in a Turkish bath? Still not sure what some pieces are for.....

    After being picked up at the airport and a quite long drive into town we were then driven in and out of narrow streets and I wondered what on earth we had let ourselves in for as Hotel Niles had been my choice.... but when I saw the outside of the Hotel Niles I knew it was OK. It had that interesting look about it. There were flowers around the entrance... and Kemal was at the door to greet us...our bags were whisked away and we were treated like royalty.

    It is a real find...something special. It feels Turkish and there is a little lounge where you are served Turkish coffee and a selection of Turkish delights. We went up to the rooftop garden almost immediately and enjoyed the breeze and a cool drink.
    From the rooftop restaurant we had a stunning view of the sparkling, sometimes misty Sea of Marmara.
    And our room is lovely....lots of space...comfortable bed....curtain drapes.... and a turkish bath

    Unique Quality: Well the front ofice manager,Kemal, told us they were at our service 24 hours a day and gave us his own personal card and mobile phone number...just in case.
    He said for us to come to him before we went looking around so he could explain the the layout of the city..The hotel is a short walk from the Grand Bazaar and the tram...we did not use the tram as I am scared of those ticket machines even at home. The Grand Baazar is good landmark if you need a taxi and are happy to walk a short distance.

    Nothing is too much trouble for the staff of Hotel Niles who "bend over backwards to please". The hotel has only 3 stars but they act as if it is 10 stars. Anything we asked for was done for us. The Manager will advise if you need guidance.

    You can also order an evening meal from "outside" if you wish and enjoy it in the rooftop restaurant.

    The streets around the Niles house many commercial shops...there is an eating place, Karadeinz, we favoured and a good spot if you want to meet Turkish people. There is a little shop nearby that sells, among other things, very nice fresh fruit.

    And you are closer to the people of Istanbul in this area...and it is not far from Sultanamet where everyone tells you to stay.

    The Orient Show..Turkish dancing...dinner...singing was just around the corner so that was handy. We did not need transport. It was good to know, however, for all the tours we booked we would be "picked up" and "dropped off" back at the hotel.

    There are hotels on every corner in Istanbul but who knows what they are like.....we found a real gem...thanks to VT where I first read about Hotel Niles..

    Directions: Not far from the Grand Bazaar.

  • Excellent Location and Staff

    by

    Nestled in the heart of Old Istanbul, Hotel Niles is a great home base for exploring the sights of Istanbul. It is located down a side street a few blocks from one of the city's main streets, the tram, and the Grand Bazaar.

    The rooms are very large, clean, and comfortable and the rooftop terrace where the free breakfast is served every morning has excellent panoramic views of the city. The room decor is certainly not first rate but has all the amenities you need such as AC, TV, fridge and there is free internet in the lobby.

    The aspect that puts the Hotel Niles over the top is the service. The front desk was extremely helpful and kind under all circumstances. We had stayed at their sister hotel, Dersaadet Oteli, the previous four nights and tried to extend for a fifth but they were full. The staff at Dersaadet booked us at the Niles for the fifth night and transported us there for free. Also because we ended up staying more than three nights at their hotels we became eligible for a free transfer to the airport and the staff at both hotels made it a point that we got that free transfer.

    The Dersaadet is a little more expensive but is a little more elegant and in a nicer neighborhood while Niles is the better value.

    I would not hesitate to stay here again if traveling to Istanbul. You can read more about out visit to Istanbul on our travel blog- http://patrinadoestheglobe.blogspot.com/

  • remsteel's Profile Photo

    Value for money hotel

    by

    The Hotel Niles (http://www.hotelniles.com/) is serious value for money. Located close to Beyazit tram stop it has all the major tourist attractions within walking distance. Kumkapi was a few minutes away. Very helpful and interactive staff - they answered queries via email.
    The receptionists are great and good guides. It was recently renovated and doesn't figure in the Lonely Planet type books. Its a 3 star hotel with few 2 star hotels around it.

    5 mins from Tram stop, 12 mins from the Blue Mosque, Hagia Sofia and Cistern. 10 mins from the University and Grand Bazaar. Decent view of the Coast
    No frills like swimming pool and gym. Free internet and wifi. Continental breakfast.

    There is a very cool Medressi (hookah/tea spot) and Turkish bath close by - ask the receptionist.

    Unique Quality: Very helpful staff who directed us and corresponded quickly to emails.
    Value for money in our opinion.

    Its out of the tourist area and yet very close - therefore value for money.
    Don't take the taxi offered by the hotel - rather take the metro to Aksaray (last stop) and then exist the metro and find your way to the tram stop (2 blocks away) and take the tram to Beyazit. They will send you directions if you ask.

    Directions: Near Beyazit Tram stop.

More about Hotel Niles Istanbul

Thank you Hotel Niles

by TripAdvisor Member JDBlues

The Hotel Niles is not the Four Seasons Istanbul--it hasn’t the grandeur or amenities. However, during the four days I stayed there last week, I couldn’t help but appreciate a richness in the experience that’s not as easily measured as the per-night cost differential of hundreds of dollars that separates the Niles from its upscale peers in the Sultanahmet.

The Niles is a small hotel with five or six floors, a handful of rooms on each, and a lovely rooftop cafe/ terrace overlooking the sea where the relatively simple, but satisfying breakfast buffet of fruit, eggs, cheeses, olives, yogurt, assorted breads and pastries (some homemade) and more, is served. Based upon my experience there, the rooms are of moderate size, and thoughtfully decorated but have less than memorable views. The bathrooms are snug but entirely modern and water pressure in the shower is ample. There are no bathtubs, whirlpool or otherwise, and no flat screen televisions, only the traditional variety, but everything is very clean and again rather simple, neither luxurious nor Spartan—nice.

The hotel is convenient to the major attractions in the Old City, nearest the Grand Bazaar, but within walking distance of the Blue Mosque, Hagia Sophia, the Hippodrome, Topkapi Palace, etc. For those less inclined to spend time on crowded sidewalks, the tram is a couple of blocks away, and makes travel through the city quite easy.

But none of this explains why this hotel pleases in so many ways and is entirely deserving of the many accolades it receives on this site. As others have noted, the Niles stands apart because of service. The staff is ever ready to assist and be helpful. Seda Kucukbenli, the young manager, is a miracle of professionalism and natural enthusiasm for her work. We can only hope the ways in which she and her colleagues look after their guests will one day become standard in the hospitality trade. They lend the Niles a rare charm which makes it easy to overlook the noise occasionally erupting from construction across the street, the echo of steps and voices from the corridors (interior soundproofing is limited) and the hotel’s rather ordinary, albeit convenient, site and location. (The hotel is not on a major road and is not well known. I learned that taxi drivers from the airport can’t be counted upon to drive you directly to it. I’d recommend having the Niles schedule your airport pick-up for 20 euro. When checkout day arrives, you can easily find your way back to the airport a little less expensively by taxi.)

To sum it up ina few words, the Niles is a lovely little hotel--a fine and friendly place from which to meet Istanbul.

Perfect Hotel in Every Way!

by TripAdvisor Member mikeandheids

My wife and I stayed at Hotel Niles after reading the reviews from this website. We absolutely loved our stay there, and we highly reccomend it! Our room was great- very clean, quiet, and a nice size. I think it would be very hard to beat this hotel for the price! The entire staff were proffesional, prompt and knowledgable. Seda really made us feel welcome and made sure we were comfortable. The roof top terrace was a fabulous place to start the day, and the breakfast was superb. Another plus is the quick access (about two blocks) to the tram, which makes getting to all the major sites quick and easy. When we return to Istanbul, we will definitely stay at Hotel Niles.

Best Hotel i Town

by TripAdvisor Member Osmanbey

The Hotel Niles turned out to be a very pleasant surprise. I chose it because it was within walking distance to the primary sites I wanted to visit, but it turned out to be a great selection for other reasons.

The staff is absolutely superb. Warm and friendly, they are extremely
courteous and efficient in every manner. They couldn't seem to do enough for us. The rooms were clean and sufficient size. Breakfast each morning which was included in the price was delicious and the view from the roof terrific.

In particular I would like to cite Ms. Seda Kucukbenli. She is a vivacious ball of energy. Courteous, charming, eager to please, walking the extra mile, and a delightful person. I would have liked to bring her home with me. She is the icing on the cake.

In short, I would highly recommend the Hotel Niles to any traveler considering a stay in Istanbul.

Robert Osmon Captain US Navy

A Great Small Hotel

by TripAdvisor Member DannyBoy45

My wife and I recently spent five nights at the Hotel Niles. It is a small hotel that is at the same time charming and completely modern. However, the best part of the hotel was the staff. They were not only efficient, but they went out of their way to be helpful, explaining how things worked in Turkey and mapping out places we should see. Their recommendations both for sightseeing and for dinner were always right on the money. The hotel serves an excellent breakfast in a rooftop overlooking the Sea of Marmara. The hotel is within walking distance of the Haggia Sophia, the Blue Mosque, and the Grand Bazaar. It is a slightly longer walke to the Topkapi Palace and the Archeological Museum. More importantly,the hotel is about two short blocks to the tram (light rail transit) that will take you to all of those and most other places you will want to visit.

The people at the Hotel Niles are very nice people and based on our experience, very honest. We have no trouble recommending them enthusiastically.

The Best Little Hotel in Istanbul!

by TripAdvisor Member TennesseeAdventurer

Istanbul-Hotel Niles-Convenient Location, Excellent Service, Reasonable Prices

Reviewer: Vance Fry, Rear Admiral, US Navy, Retired

My Navy friend and I visited Istanbul for 4 days in April 2007. We chose Niles Hotel on the Internet due to its location in relation to key tourist spots (including walking distance to Grand Bazaar), our desire for a family owned hotel, and a price of about $100 U. S. per night per room.

The hotel is located about 100 yards from the main street where we could catch trams, buses and find many restaurants. We had not read any reviews and did not know what to expect in way of service.
When we arrived the front desk Manager, Seda, greeted us like long time friends. She spoke excellent english, pulled out her Istanbul orientation map, discussed tourist sites and best times to visit.
While we discussed Istanbul, Seda called the cafe and had them bring complementary Turkish coffee and cookies to the reception area. We wanted to book a Turkish Dinner Show. Seda handled it for us. The rooms were spotlessly clean and of adequate size for a moderate priced hotel. Amenities included hair blower, soaps shampoos, and large towels.....items often overlooked in small european hotels.
Complementary breakfast was provided in a roof top cafe...both covered and open. The food was excellent and well prepared. After touring the coast of Turkey, we returned to Istanbul to fly home. And of course we stayed at the Niles that final night. Since we had to go to the airport before breakfast time, we were provided breakfast room service about 6 AM (no charge).

I have traveled to over 50 countries and stayed in many large and small hotels, motels and guest houses. Niles Hotel was exceptional in that every staff person we met was enthusiastic about providing quality service. The hotel manager had studied for his degree in Tourism and Hotel Mgmt in New York for two years. The service team is led by Seda, a remarkable young lady who could call every guest by name, made you feel special, and provided the ultimate in customer service with a big smile. She is pictured with us in the attached photo.

When I return to Istanbul and seek a small european hotel I will definitely stay at the Niles Hotel.

Nothing to get excited about

by TripAdvisor Member roger_sellek

We spent just one night in this hotel since the Dersaadet - the sister hotel - couldn't accommodate us on our first night in Istanbul. The Niles is clean and reasonably well located (though we were recommended to avoid a couple of the darker streets near the hotel after dark).The rooms are basic and ours had flaking plaster on the ceiling. Breakfast was OK in a pleasant top-floor room. The staff were helpful and made the transfer between the hotels very smooth.

Quite disappointing

by TripAdvisor Member violetteParis

I stayed at this hotel 2 days ago and Iafter reading the trip advisors comments, i was expecting a wonderful hotel.

OK breakfast was nice, "home made " food, the view from the terrass was great

but ourt room was really noisy, we stayed on 1st florr and heard the other neighbour, noise from the street and pray call every morning @ 5:AM!

Besides there was no heat ( not workng) and the room was cold

the carpet besides the bed was really dirty

To sum up I was really disappointed by this hotel and if i return in Istanbul I won't choose this hotel

Expensive...

by TripAdvisor Member Escargot100

I have spent in this small hotel five days full of surprises. For economic reasons, I have chosen to share a 3 beds room with two friends. To my greatest surprise, the bathroom was very small and equipped with only a shower. The room was very small. It was difficult to find some room for our suitcases. The manager, a girl in her early twenties, was very rude and tried to make me pay more than the bargained price. I have spent nine years in Turkey before and I find that this hotel's prices excessive.

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