Surmeli Istanbul Hotel

Proffesor Doctor Bulent Sercan Sok 3, Gayrettepe, Istanbul, 80310, Turkey
(5 star hotel)
#348 of 2,118 hotels in Istanbul
Bad (2.0 out of 5.0) 1 review
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cbcloud's Profile Photo

Lowsisest of all

Bad (2.0 of 5.0 stars)
by written on September 5, 2005

Hotel claims to be 5 star hotel. However, receptionists are ignorant, lack good English conversation. Air conditions are the main problem of the hotel. Many people at the reception complained when I was complaining about it. Area not close to museumes as y claim. You need to take taxi to different places. Overall this hotel should be rated 3stars.

Unique Quality: The swiming pool is clean but small not as it appears in the picture. No other facilities are available as they claim. Buissnes center is a small room with few pc not proparly operating.

rdcmrc Jul 31, 2013 at 5:43 AM

We spent four unpleasant nights in this hotel. During that time we were lodged in 3 different room. The first room on the 9th floor was beneath the business lounge where we heard every horse hoof step of the receptionist and at 5 am we could hear the vacuum cleaner as well as the floor buffer. The doors did not fit properly so we could hear every noise from the hall and next door. The A/C was inadequate in the room and almost non existent in the hallways. The shower either scalded or gave you a cold shot of water with no happy medium. The beds were back breaking poor quality mattresses. After two nights we asked for another room. Within 3 hours in our second room we were overcome by paint fumes. Common sense would dictate that the workers would cover the Air conditioning intake where they were painting. We asked for yet another room and the staff at the front desk acted as though we were the problem. In the third room the air conditioning was either too hot or too cold, We could hear the creaking door of the staff room next door. Going up and down in the elevator was a trip in a sauna capsule. The owners spent a great deal on quality woods and marble but the architectural design is a disaster. They are still adding onto this mess and the noise of drills and other equipment goes on all day and into the evening. We would not recommend this place on any level. It is not conveniently located, sits on a slope and traffic is heavy enough to make it dangerous for pedestrians.

Nearby Surmeli Istanbul Hotel

Surmeli Istanbul Hotel

We've found that other people looking for this hotel also know it by these names:

  • Surmeli Hotel Istanbul
  • Istanbul Surmeli Hotel
  • Surmeli Istanbul Hotel Istanbul

Address: Proffesor Doctor Bulent Sercan Sok 3, Gayrettepe, Istanbul, 80310, Turkey

Amenities at Surmeli Istanbul Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Free Parking
  • Business Services
  • Continental Breakfast
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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