It hadn't been opened very long - so there were problems, but there were also good elements. So here is my view
Good -
- Room was large and comfortable.
- 'Free' water left in the room along with sweets and fruit.
- Large bathroom with huge separate shower.
- Fantastic 'freebies' - nice largeish bottles of moisturisers, shampoos, conditioners, slippers, exfoliater, etc. (all restocked daily)
- TV and DVD.
- Our room had a small balcony with a sea view.
- Good variety of food available at breakfast.
- Lovely infinity pool on the third floor (adult only).
- V comfy bed.
Bad -
- Service was atrocious:-
*it took almost an hour for the luggage to get to the room.
*The mini bar was restocked at bizarre times (one of my colleagues was woken up at 3:30am for the mini bar!)
* When a bag went missing, reception felt it was suitable to call us at 1:30am (having got to bed exhausted after a long trip).
* We were made (and I do mean made - there was no negotiating) to move rooms at midnight one evening (I was alread in bed!) - This was because the water was to be turned off. I found out later that this apparently didn't happen after all.
* I could go on and on about the serice, but I'm sure that you get the idea - I also hope that a lot of these problems were 'teething troubles'.
- The infinity pool didn't open until 8:00am (and in reality it was often later than that). This was a shame as I like a swim before breakfast.
- Some of the 'workmanship' was not great. The light switches were sometimes a t a bit of an odd angle, our bathroom door handle kept falling off (they never bothered to mend it!) and the shower door wouldn't shut properly!
