| Hotel Rating: |  | | Satisfaction: |  | | Reviews: 14 | Photos: 15 | | Jumeirah Beach Road PO Box 2431 |
 | Dubai Hilton Jumeirah Hotel Reviews | 1 - 10 of 14 |  |
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 | Hilton Jumeirah Hotel: Tip removed by Nefertari
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| Hilton Jumeirah Hotel: Never More Hilton Dubai Jumeirah
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We have decided for this hotel unfortunately after reading reviews on other website
(Tripadvisor.com).
But now, after our 10 days lasting personal experience at this hotel, it seems, like most of that reviews had to be written by this hotel's managers...!?
Arriving at the hotel early in the morning (3 a.m.), when checking in, we were asked to pay a 600 EUR guarantee (never had to pay money before when checking in, at any of previous 5* hotels !). We were given to a room on the second floor with side sea view but our "main view" was at a tin roof, though we paid an extra fee at our touroperator for a front sea view and a higher floor.
Trying to change the room at reception, the staff told me that there was no other free room available (this was 3 a.m). We were successful the same day in the afternoon. They finally gave us a room on 6th floor, a little bit better than the previous one (but still no front sea view - only at construction work).
The construction work (we were aware of it when planning our holiday) was not so much bothering. The Oceana restaurant staff was more bothering than the construction !
They always standing in 2 metres distance from your table (like a policemen) we had feeling like they covet "we should quickly eat up and go". If you started to eat your "meal"
[hardly to speak about meal - very narrow and out of taste choice and everyday the same things situated on same places, starting with beans in tomato, thru scrambled eggs (tasting like mixed with flour), some pork and ending with grounds] and were in a half of eating, leaving your table to add for example some more vegetables, you could be quite certain of your plate was taken by "the excellent staff", no matter your knife and fork crossing (i.e. I wish to go on eating - please do not take it !).
The eating room was also always very cold !
We cancelled 8 of 10 dinners (as same experience like at breakfast - untasty meals & unprofessional staff), our touroperator promised to refund it.
The only one light point of our holiday was the sea - very warm and clear as well as the beach !
Resume: This hotel does not match to a 5* hotel, maximum 3*. Our previous experience with 5* hotels (Cyprus, Turkey) - they all were higher standard than Hilton Jumeirah Beach.
Especially Turkey - Excellent meals !
Due to poor meals and bothering restaurant staff - our holiday was wrong !
The staff - who opens car ( taxi ) door is unnecessary if the food is poor...
I apologize for my poor English and wish all people enjoy their holidays ! Theme: HotelPrice: US$180 and up » Currency ConverterComparison: more expensive than averagePhone: 971-4-3991111
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