Jormand Hotel Apartments

Our Members Say

 Let’s start from the moment I walked in...the front desk staffs were unfriendly and at times, rude. They wanted to keep our passports and I declined as it is the only form of identity that you have in a foreign country. Then they started claiming that I would have to pay the whole week’s rent if I didn’t keep our passports with them, which was absurd because the terms & conditions that I received beforehand mentioned I could pay when checking out! So after I declined to do that as well, they took my credit card to put it “on hold” status but “accidentally” ended up charging the whole amount! I lost $20 there from my credit card as currency conversion and cancellation fees!
Secondly, DO NOT use their airport shuttle service. As far as I remember, they charge you some AED 70; whereas if you take the taxi, it’s not more than AED 25.
Thirdly, they also have very bad phone manners that I found out when I made a call from Canada to make sure my booking was confirmed once I made the booking through the site.
Fourth, we booked an Executive Studio which had NOTHING executive about it. We had a kitchenette with very limited cutleries that weren’t enough even for 2 people and a dirty coffee maker that we were too grossed out to use. The restaurants/general stores were kind of far from this hotel BTW (~20 min walk).
Fifth, it would sound surprising but they had a B&W TV in our room with very bad reception. Coming to think of it, most of the things in the room were broken. There was a dysfunctional safety deposit box, which I think was just for show. Few days down the road, our balcony door lock broke too.
Sixth, you have to turn the water heater manually to get any warm water in the washroom. But the problem is, if you do so, the water gets extremely hot after just 2 minutes! There was just no way to get normal temperature water. Also the washroom was really mouldy around the tiles, tub and toilet.
Finally, DO NOT use their wireless internet access. They charge you WAY too much and the speed is pathetic. You can just use the cyber cafes at a fraction of the price.
Now, the good things. Location wise, this hotel is good as it has many attractions close-by, but so do rest of the hundreds of hotel in that area. And frankly, Dubai has excellent, inexpensive taxi service that makes everything in your reach! Also, the bellboy and the room service were really nice. 

823 members live in Dubai