Jumeirah Bab Al Shams Desert Resort And Spa

Endurance Village, P.O Box 8168, Dubai, 8168, United Arab Emirates
(5 star hotel)
#22
Rank 22 of 437 hotels
in Dubai
Great (4.0 out of 5.0) 6 reviews
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Desert Spa and Resort Romantic Travel and Honeymoons
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Consider somewhere else..

Bad (2.0 of 5.0 stars)
by written on January 2, 2012

I had a thought of spending  the end of 2011 in a romantic desert resort. However, the travel agency made a faulty reservation in the resort I wanted, so I ended up staying in this resort. I don't know how was this resort rated as 5* hotel ! I totally do not understand how it won many awards since 2006!
For me, this resort is an average or less than average. Starting from the  hotel personels from  the receptionest -who was not hospitable at all- to the lazy waiters in the restaurants. Their service was poor overall. 
The rooms were small and the furniture and the decoration was ugly and silly. Being an arabian lady who knows the desert and arabian traditions very well. I would say this reseort was designed to fool the foreign people about the arabian heritage. The decorations and furniture were selected from the cheapest pieces in the iranian market. Some of the patterns use the star of David which has nothing to do with arabic or islamic arts. The beds were comfortable thought. But I never thought there are 5* resorts in this world are still using the ugly box old TVs -not LED, LCD or Plasma- nor flat screen. The entertainment system is retarded.  The TV chennels are few, no on demand movies nor DVD player. Forget about finding and ipod dock. The lightening is poor. The bathroom was nice. They serve you with a shower cap, cotton buds, cotton pads, shaving kit, dental hygiene kit even bath salt! However, no shampoo, conditioiner nor shower gel!!!
Dining does not taste like 5* hotels. I had my breakfast there for 3 days in Al-Forsan restaurant. By the 3rd day I couldn't eat it. The coffee is served cold usually. I couldn't find fresh juices. The quality of food is less than average and the arabian food like Loqaimat and Aseeda were poor. I had dinner there once too. It was worse than the breakfast experience. I remember trying several dishes, their best -the ones I could eat- were average. I remember I tried one kind of dessert and the blackberry on top smelled stinky. I think it was frozen next to the sea food.
Al-Hadheera, the 5* desert restaurant and show. The huge buffet which has the same quality of Al-Forsan retaurant. The food had good variety but an average taste. The show that included a band, belly dancer, andalusian band and a singer. The shaw was very cheep, I was surprised how stiff was the belly dancer. The andalusian show was messy and the singer was a piece of noise. All what I noticed was that all of the show personels were photograph oriented. Their show takes 5 mins max and then they start rotating from one table to another seeking for people to buy photos with them! 
The most inconvenient thing I experienced their was wi-fi. They mantioned they have internet in their rooms and I needed to use whatsapp to communicate with my family and office. Unfortunately, the internet they provide in the rooms is ethernet! No laptop thought! And wi-fi is available in the pool area, retaurants and reception. The connection was poor everywhere. 
I have one advice to the tourists. Just consider somewhere else, or cancel and save your money.. 

chizz's Profile Photo

Desert Luxury Retreat!

Great (4.0 of 5.0 stars)
by written on August 30, 2010

My husband and I decided to escape the hustle and bustle of Dubai and booked the desert resort of Bab Al Shams for a weekend break. We took advantage of a special rate for GCC Residents (United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, Oman, Qatar), Middle East (including Syria, Lebanon, Jordan, Turkey and Iran), North Africa (Egypt ONLY) & Indian Sub-Continent (India, Pakistan, Bangladesh & Sri Lanka) of AED743 plus 20% tax per room, per night and for this price we had a buffet breakfast or Iftar and 50 min spa treatment per person included (massage, facial or exfoliation). The spa treatment is only mentioned on the website under 'terms and conditions', but was mentioned when I called to make the reservation by telephone and the website had more expensive room rates listed than the one I quoted - so best to call! The offer is available until the end of Ramadan 2010. Other offers for non GCC residents, such as summer rates (from 15 May - 8th October) are featured on the website -

http://www.jumeirah.com/en/Hotels-and-Resorts/Destinations/Dubai/Jumeirah-Bab-Al-Shams/

Guests also have free access to the Wild Wadi waterpark in Dubai and kids have access to Sindbads Kids Club.

We had our massage booked for 12 noon, so arrived at the hotel at around 11.40am and were checked in by a helpful staff member. Check-in is usually at 3pm, but our room was ready early, so as we went to the Satori Spa, the luggage was sent to our room.
The Spa was very modern with friendly staff offering a varied range of treatments from AED200 - AED1400. On our visit we were served a glass of iced water and asked which treatment we would like, before filling out a health questionnaire.
We were then taken to one of the couples' treatment rooms (requested in advance) and left to undress in private and dress in disposable underwear.
Our chosen Balinese Massage then began, which was very nice and relaxing. Afterwards we were served ginger tea.
A staff member showed us to our rooms from the reception area and we were pleasantly surprised by the quality of the room - we had been upgraded from a Superior King Room to a Deluxe King Room. The room was very Arabic in style and had a huge bed, desk, small seating area and TV with over 50 channels. The bathroom had a sunken bath with a shower over it and had a good selection of toiletries. There was complimentary water in the room and a small fruit selection with apples and dates. The room was on the ground floor and opened up on to a small terrace with a table and two chairs and overlooked the desert.
After changing, we decided to sit around the pool for a few hours. There were many available sunloungers and parasols and staff constantly checked if you needed any drinks or food. The pool area is enormous and has a jacuzzi too. Complimentary ice lollies were also offered to us by staff.
At 5.30pm there were free camel rides in the desert area by the pool. Falcon displays are usually held too, but not during Ramadan. Also available is archery, boules and table tennis in the area behind the pool.
We then decided to watch the sunset in Al Sarab, the rooftop bar area of the hotel, before getting ready for the Arabic buffet dinner at Al Hadheerah Restaurant. This restaurant is a 300m short walk from the hotel through the desert and I believe you can take a golf cart ride from the hotel reception if you prefer, although we didn't take this option. During Ramadan, food is served at sunset (around 7pm this year) until 11.30pm (outside of Ramadan 7.30-11.30pm). The desert setting of the restaurant is quite spectacular and the walled restaurant is lit up with little lights at night. The capacity is for 500 diners and the restaurant is outdoor, so it can be hot during summer months, although fans are all around.
The selection of Arabic food is very varied with a selection of live cooking stations. We were first served a selection of mezze, juices and water (all included in the price) by our waiter before heading to the buffet. Amongst the selection were: roast chicken, kebabs, duck, salads, mezze, seafood, vegetables, steak, lamb and a wide range of hot/cold desserts and dried fruits. During Ramadan there is also a musical duo playing Arabic music, a whirling dervish, a horse and camel short show on the dunes overlooking the restaurant and camel and donkey rides outside the back of the restaurant. There is also a Heritage Village at the back of the restaurant. Outside of Ramadan there is also henna painting, a falcon display and belly dancing too. Price of the buffet per adult is AED195 with 50% discount for kids aged 6-12 years. Under 5's are free. The dress code is casual too. N.B. - It is also worth arriving early to dine, so that you can be seated at a table close to the stage in order to watch the entertainment. Seating is offered on a first come - first served basis.
After the meal we called in at the rooftop restaurant, Al Sarab where there was an oud player playing Arabic style music. Prices for drinks are reasonable for Dubai and shisha is available too. Timings: Sunday to Thursday - 4.00pm to 1.00am, Friday & Saturday - 12.00pm to 1.00am.
Other places to dine at the hotel are: Masala - serving Indian food and very good by the reviews I've read. Timings: Lunch: Friday from 12.30pm to 3.30pm, Dinner: 7.00pm to 11.30pm. Closed on Sundays. Smart Casual Dress.
Forsan - International Buffet - Timings: Breakfast: 6.30am to 10.30am, Lunch: 12.30pm to 3.30pm
Dinner: 7.00pm to 11.30pm. Casual dress. The complimentary breakfast here was great with a huge selection of hot and cold food items, juices and pastries.
Dune Pizzeria - Italian Cuisine - Timings: Lunch: Friday 12.30pm to 4.00pm, Dinner: Tuesday to Sunday 6.00pm to 11.30pm. Closed on Monday. Casual Dress.
Al Shorouq Rooftop Terrace - light bites, bar food, pizza and schwarma on Fridays - Timings: Sunday to Thursday - 4.00pm to 1.00am, Friday & Saturday - 12.00pm to 1.00am. Casual Dress.
Pool Bar - swim up pool bar - serving drinks from 9am - 7pm.
Ya Hala Bar - serves light snacks and drinks with background music - Timings: Sunday till Thursday : 11.00am to 1.00am, Friday & Saturday: 9.00am to 1.00am. Casual Dress.
There are also extra activities that can be undertaken at the hotel for an extra fee, such as Horse Riding, Desert Exploration by jeep and longer Camel Rides.
A small Fitness Centre is available too for guests at no extra charge. Check-out is at 12 noon.

Unique Quality: Desert location, rooms, friendly staff, great summer offers.

Directions: Here is a link for the location map for Bab Al Shams from Dubai -

http://www.jumeirah.com/Global/Property/JBAS/Documents/JBAS%20Location%20Map.pdf

Marisola's Profile Photo

Desert Retreat!!!

Best (5.0 of 5.0 stars)
by written on June 17, 2008

This resort in the heart of the desert is named the "Gateway to the Sun." It is a fabulous peaceful getaway from downtown Dubai. During the day you can relax at the pool or experience the desert on a horse or camel ride. They also have falcon shows. There are several restaurants with traditional Arabic Cuisine and International Cuisine. The pool also has a bar menu. If you love the desert atmosphere, you'll love it here!

Unique Quality: Great views of the dunes!

Directions: At the Dubai Autodrome roundabout on Emirates Rd (311), take the Arabian Ranch exit. 27 kms straight. At the T-junction, turn right for 10 kms until a forked junction. Take the road on your left and follow the signs for Bab Al Shams Desert Resort & Spa.

m_guilfoile's Profile Photo

Desert Oasis

by written on May 11, 2007

What a beautiful resort in the desert 45 mins from Dubai. We went there for dinner at the Al Hadheerah restaurant which had an amazing buffet with shows. Personally, I think it's worth staying 2 nights at this hotel to wind down your stay in Dubai. A nice balance of city shopping and desert relaxation. Check out the website and pics.

Restless-in-kl's Profile Photo

Dubai's secret hideaway in the desert

Best (5.0 of 5.0 stars)
by written on August 6, 2005

I'm an Arabian princess living in a romantic traditional Arabic fort that emerged in the middle of a desert. Sigh!

BAS is spectacular in terms of its architecture, settings, service, food, spa everything. The little touches and attentive staff make so much difference during your stay.

Located just 45 min from Dubai International Airport, this desert resort is so accessible.

Check out my travelogue for this wonderful resort and see for yourself. Words are not enough to describe it.

Unique Quality: - Traditional fort setting in the desert
- Open air authentic Arabic desert restaurant
- Infinity pool
- Wonderful decor
- Lovely room with all the luxurious trappings and your very own desert garden

The list is endless .....

Directions: 45 min outside of Dubai

Runrig's Profile Photo

Dubai Desert Nights

Best (5.0 of 5.0 stars)
by written on April 5, 2005

I stayed here about 2 days after the hotel opened, which was in December 2004. Thsi is a beautiful place to stay, very romantic and just a lot more special than to stay in one of the hotels on Jumeirah beach road.
There's also a fire place at the evening.

For those loving the desert or those that have never seen a desert sunset, this is the place.

Unique Quality: Great desert sunsets. Located amidst the dunes and including an outdoor restaurant between the dunes.
The rooms are very nice and almost all of them have a desert view. The whole hotel is built in the style of an old Arab city centre (Medina).
The pool is really nice, but if the hotel is ever fully booked, I would expect a a problem to find place for all guests around the pool.....
Have your evening tea/beer/wine on the rooftop bar, overlooking the dunes!

There is a shuttle service to the Wild Wadi Park (from where you can easily go to the beach)

Directions: 45 Min. from Dubai Airport and approx. 50km from the Jumeirah Beach

Nearby Jumeirah Bab Al Shams Desert Resort And Spa

Jumeirah Bab Al Shams Desert Resort And Spa

We've found that other people looking for this hotel also know it by these names:

  • Bab Al Shams Desert Resort And Spa
  • Bab Al Shams Desert Hotel Dubai

Address: Endurance Village, P.O Box 8168, Dubai, 8168, United Arab Emirates

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Amenities at Jumeirah Bab Al Shams Desert Resort And Spa

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Suites
  • Shuttle Service
  • Free High Speed Internet

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