The Palace The Old Town

Burj Dubai, Old Town, Downtown Burj Dubai, Dubai, 9770, United Arab Emirates
(5 star hotel)
#13
Rank 13 of 785 hotels
in Dubai
Very Good (3.5 out of 5.0) 2 reviews
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Value Score

Poor Value

Costs More than similar hotels

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IdreamIam's Profile Photo

Beautiful Hotel, Wonderful Location

Best (5.0 of 5.0 stars)
by written on February 5, 2012

I can't honestly say there was anything I was not happy with, we were only there 3 nights but will return. To be able to see the Danncing Waters from our Balcony was a plus. To have Duai Mall at our Door virtually was so easy, especially as the heat was opressive. Next time I will go in the cooler months. Taxi's are well priced and for other things we wanted to see that were not handy it was only a taxi ride away.

Unique Quality: Wonderful staff that could not do enough to help you.

Directions: Beside Dubai Mall, what else can I say

lovinoz's Profile Photo

Posh Hotel near Burj Khalifa

Bad (2.0 of 5.0 stars)
by written on November 20, 2010

We stayed here for two nights in October 2010 in a deluxe fountain view room for approx US $400/night. The hotel looks beautiful and the room was really big and nicely decorated. Service was less than satisfactory, as we had to wait for about 25 minutes to be checked in. There were 10 porters waiting around in the drive thru. A staff member welcomed us at the front door and seated us on a lounge several meters from the single check-in desk, gave us some juice, then 2 or 3 sheik-looking-people were checked in ahead of us (even though it looked like they arrived AFTER us). We decided to eat at the extremely expensive Argentinian restaurant (approx US $80 per steak) as a treat ... and the food was good ... but when we arrived on time for our 10pm booking (to get a good view of the fountain) ... they had us wait at the bar for 25 minutes, then seated us at a table with a huge pillar blocking view of the fountain. The food took FOREVER to arrive. While checking out, the staff member decided to charge our credit card even though we said we'd settle the account with cash (had it in hand) ... then giggled and said she'd reverse the charge. She did that and now I'm chasing a reimbursement for the commission charged by the credit card company.

We stayed at the Mina a Salam at Jumeirah Beach in 2007 ... the room costed less and everything was MUCH nicer ... recommend going there instead of the Palace.

Unique Quality: The fountain show runs every 30 minutes and is pretty cool but you can see that as a visitor via the Dubai Mall. Best place to watch the show is from TGI Fridays balcony on the 3rd floor.

Directions: Near Burj Khalifa (tallest building in the world) and Dubai Mall

Nearby The Palace The Old Town

The Palace The Old Town

We've found that other people looking for this hotel also know it by these names:

  • Sofitel Dubai
  • The Palace Old Town
  • Palace The Old Town Dubai
  • The Palace The Old Town Hotel Dubai

Address: Burj Dubai, Old Town, Downtown Burj Dubai, Dubai, 9770, United Arab Emirates

1 Photo of The Palace The Old Town

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Amenities at The Palace The Old Town

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Shuttle Service
  • Free High Speed Internet
  • Suites
  • Airport Transportation
  • Bar / Lounge

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