Douglas Fir Resort And Chalets

3 out of 5 stars3 Stars

Tunnel Mountain Road, Banff, Alberta, T1L 1B2, Canada

2 Reviews

Douglas Fir Resort & Chalets
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Satisfaction Excellent
Very Good

Value Score Poor Value

Costs 41% more than similarly rated 3 star hotels

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Good For Solo
  • Families83
  • Couples85
  • Solo100
  • Business50
  • RavensWing's Profile Photo

    You're Home Away from Home


    We had drove down to Banff for a weekend stay. We stayed here in one of the condos. It was adequate space for 2 adults and 2 children. Although it was summer time the fireplace was great to have in the room. We were able to cook our own meals while we were there since we had a full kitchen. The kids had a great time on the waterslides in the main section of the hotel.

    The room was clean and there were no problems in the room.

    Unique Quality: We were sitting outside on the small deck as the kids were playing outside. We quietly told them to move slowly and come back to the room. There were a couple elk that had come into the area. It was amazing to see them come right into the 'backyard'

  • VTShounen's Profile Photo

    Not too expensive, not too cheap, on Tunnel Mtn


    Located across the street from Tunnel Mountain Resort and Hostling International, this place shares the relative seclusion of Tunnel Mountain at a price between the two aforementioned choices. Clean rooms, good service, but nothing extraorindary.

    Unique Quality: Location - away from the centre of town on Tunnel Mountain, its much more quiet than in-town accommodation. Only a 10-minute walk downhill to town centre. The uphill return isn't too bad. But if you're lazy, there's a bus stop in front of the hotel.

    Directions: Follow signs for Tunnel Mountain. At the intersection of Tunnel Mountain Road and Tunnel Mountain Drive.

More about Douglas Fir Resort And Chalets

Banff - Douglas Fir Resort and Chalet

by amandajayne81 about Douglas Fir Resort and Chalet

Very comfortable. This hotel is within about a 2 km walk of downtown Banff slight up toward Tunnel Mountain. We had a 2 story room with a full kitchen and a great view out on our balcony. The waterslide, shop, laundry, parking, etc means that anything a family, couple or single could need is provided. Free wifi also. I definitely recommend this accommodation and will stay here again if I visit Banff once more. When we drove in for the first time there was a herd of Elk within metres of our car. That was exciting for 2 Aussies.

Will go back again and again!

by TripAdvisor Member 24Magoo

My husband and I stayed at the Douglas Fir Resort over New Years, and we absolutely loved it! We stayed in one of the Studio suites in the main lodge, and it had a fireplace and kitchenette. It was great! The kitchenette had everything we needed, the fireplace was wonderful to curl up to and our view was nice. We even had underground heated parking, which was terrific!! You are a bit up the hill away from Banff, so you have to drive to get downtown, but we liked it that way having no heavy traffic zooming by. The staff was great, everything was just perfect! Even the rate was pretty good considering the unit we had and that we were in Banff over the holidays. We would go back there again in a heartbeat! There was only one thing I thought could be improved. The room isn't that soundproof, so you could hear people in the hallway, and doors opening and closing quite easily, but the good things that come with this hotel far outweight that minor inconvenience. Would recommend it to anyone!!

great stay - great for families

by TripAdvisor Member Prospector1

we had two great weeks at the Douglas Fir from 2 April to 16 April 2004. Accom good - we had separate room for adults while the two boys slept in the main lounge on pull-out sofa bed - they controlled the TV.
Accom comfortable though short of storage space - our one complaint.
kitchen facilities adequate for breakfast and simple meals Great situation in woods about 3/4 mile out of town - local bus runs every half hour into banff centre. Local shop good but expensive - we used Safeway down town for main items - and used local bus and taxi - latter 6$ to get to town Staff friendly and helpful. Kids (and adults) enjoyed the water slides - which are linked to steam room and jacuzzi/hot tub.
Some local dining but we spent most of time in downtown Banff - great variety and good value from a sterling perspective

Very nice

by A TripAdvisor Member

My girlfriend and I stayed here only once, but we'd go back in an instant. It was a very nice Stay. I'm shocked to hear any bad reviews about this place, this talk about "Bad Managment". I thought it was very well managed. We arrived before check-in, and "the BAD managment" (SARCASM), let us check in early. These bad managers (more sarcasm), also boosted our room from a standard to the loft, just because we had a toilet that acted up one night. A GREAT STAY! Waterslides, pool, hot tub, arcade, liquor store, convienience store... and Very well located with simply AWESOME views and only a mile or so from Main street Banff. DEFINATLY RECCOMENDED!!!!!

Absolutly perfect in every way!

by TripAdvisor Member trvlnguy

We stayed at the Douglas Fir in Banff June 10 and June 13. We stayed in room 205 the first night and 204 the second night. We had hoped to get an individual cabin or a special suite as we were celebrating our anniversary, but the standard studio rooms were outstanding, and I'm glad we decided not to spend the extra money to upgrade! The location of the Douglas was perfect for us. We wanted something on the edge of town, quieter, more rustic and it is just what we got. As we drove through the town of Banff, we commented on how glad we were that we were not staying at a property on Banff Avenue. They appeared very busy, very commercial, and squished together.

Check in and the Douglas Fir was easy, everyone was very friendly. We visited the grocery and liquor stores on site, made a few purchases, and settled in. There was covered, numbered parking for the lodge studios, so finding parking was not as issue. The view from our studio was nice...Mt. Rundle, pine trees, small wildlife, etc. We built a fire and slept with the patio door curtains oen so we could enjoy the mountain air and view.

I can't say enough about Douglas Fir. I'm an independent travel agent and will be recommending this property to my clients. I will definitely return as soon as I get the chance!

Good service - but place needs a facelift

by TripAdvisor Member GrandaWho

Adequate but overpriced. For the money you expect better, but then it is Banff. We asked for a patio but got a balcony. The balcony overlooks some scrappy forest, so I wouldnt heed any claim to having good views. The pool was good for kids, the slides especially. The drab rooms were cleaned daily. Staff were helpful and friendly. The whole place could do with a facelift, but it was OK.

It's all about expectations! The Douglas Fir didn't meet ours

by TripAdvisor Member offtosee

We reserved our one bedroom with sleeping loft many months ago. When I made the reservation, I was told that the unit would be in fourplex in a wooded area. We were quite disappointed when we found that the place we were assigned was basically in the middle of a parking lot, with only views of other buildings including the back of the waterslide room.
The woman at the desk let us know that nothing else was available and that "we should just look up" to see a better view, which is what she does from her basement apartment.
The place was a little bit tiny in the living room area, but would have adequately slept 6 or 8. The kitchen was adequate, but not equipped with hand soap, liquid soap or a sponge. The bathroom was clean when we arrived. the shower had a funky head on it which caused a strange effect when spraying water. The bathroom was not cleaned during our four day stay by the housekeeping staff...i.e. the kleenex box remained empty the entire time we were there.
The decor was not very appealing. The whole unit was a bit depressing, but fortunately we were out and about much of the time.
The positives-were that the kids really enjoyed the waterslides and there was a coin operated laundromat which we used to clean our clothing after a muddy horseback ride and a fun river raft trip.
Location was fine. My brother ended up staying a the Buffalo Mountain Lodge which was right across the street and appeared to be a lot nicer. There are two restaurants at Buffalo Mountain, but none at Douglas Fir.
Staff were nice enough, other than the woman who lives in a basement.
Some wildlife were visible in the area near the hotel complex and there are some nice hikes nearby.


by A TripAdvisor Member

We have recently come back from Alberta and we stayed at Douglas Fir for two nights in a one
bedroom with loft. The price was high, but then we were in Banff during high season.

The accommodations were so-so. I agree with one of the previous visitors: the inside definitely needs a facelift. It looked like some of the furniture/decor was from the 70’s.

One of the things that bothered us about our room was the towels: they looked like they could definitely use some bleach. Some were white and some were yellowish.

For our purposes, the kitchen was adequate: we only used the refrigerator and some plates/utensils. We did not cook and if you want to try, you will not be able to fit more than two people in the kitchen.

The employees we came into contact with were nice.

One of the pluses for us was the water slides….well worth having the kids go to. Our kids are very young and do not know how to swim, but they LOVED taking turns going down the slides with dad.

If we ever go back to Banff, I think that I would try to see if there was any availability at any other hotels ranked higher. Douglas Fir wasn’t bad, but also not so great that I wouldn’t look elsewhere first next time.

Wonderful stay!

by TripAdvisor Member rori

Our family of 3 generations stayed for a week over Christmas. Staff was outstanding - helpful - cheerful. We found the units to be VERY well equipped. And anything extra that we needed was delivered in minutes. Loved the deer at our doorstep. Kids loved the water slide. Excellent restaurants just minutes away. Would recommend the Douglas FIr to families anythime!

Forum Posts

Banff Area - Large Group Chalet

by Sarnelli

Hi All,

I’m looking for a chalet for 6 to 8 people in the Banff area for four day weekend in February. We would like something seceded and quiet but close to skiing.

Please help.

Re: Banff Area - Large Group Chalet

by ltt

douglas fir resort has one chalet that has a queen bed downstairs and 4 singles in the loft.


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 Douglas Fir Resort And Chalets

We've found that other people looking for this hotel also know it by these names:

Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort & Chalets Hotel Banff

Address: Tunnel Mountain Road, Banff, Alberta, T1L 1B2, Canada