The Juniper

3 out of 5 stars3 Stars

1 Juniper Way & Mt Norquay Road, (Formerly the Timberline Inn), Banff, Alberta, T0L 0C0, Canada
The Juniper Hotel
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85%

Satisfaction Very Good
Excellent
35%
112
Very Good
34%
109
Average
16%
52
Poor
9%
29
Terrible
5%
16

Value Score Poor Value

Costs 33% more than similarly rated 3 star hotels

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Good For Solo
  • Families72
  • Couples71
  • Solo75
  • Business64

More about The Juniper

Great room, views and food

by A TripAdvisor Member

We stayed at the Juniper on their time for two package. From the outside, the hotel didn't look very inspiring but we were pleased with our room - comtemporary styling and lovely view. Dinner at the hotel's restaurant - Muk a Muk was delicious - one of our two best meals (the other was Vijs in Vancouver) during our two week holiday in Canada. Views from here at breakfast were also fantastic. Would have liked to have stayed longer.

A great time at The Juniper

by TripAdvisor Member le-metro

We stayed at The Juniper for the Canada Day weekend, based on good recommendations from reviews on Tripadvisor. Friendly staff. We booked the deluxe room with two doubles as the regular room was not much less in price. Our deluxe room faced the mountains and the Town of Banff, with our use of a patio with two chairs. Booked via Expedia as the rate was quite a bit less than booking directly. Room was an average size, but was nicely appointed with wood and stone accents. A clean washroom with upscale toiletries such as shampoo, body wash, mouth wash, etc. Ate at the Muk-A-Muk Restaurant for breakfast once. The buffet was hot but very limited selection. Down pillows and a duvet-type of comforter. The look of the building from the outside was average, however, the room, hallways and lobby were all very well appointed. Very convenient as it is just off of Hwy. 1 and only a 5 minute drive to downtown Banff. Would recommend.

Good hotel

by TripAdvisor Member yorks_nameless

The Juniper is nicely located for highway 1 and only a 5 minute drive to Banff. We had a car and think one would need one as we didn't see a bus service. The hotel has its own parking and whilst not particularly inspiring from the outside is lovely inside. It had been refurbished recently and was decorated in a modern fashion. We were delighted to be upgraded free of charge to a suite. The room was huge and had a balcony with fantastic views over Banff town. The bathroom had a jacuzzi and there was a large screen television in the bedroom. We couldn't hear much noise from the highway when the window was closed but could when it was open.

We didn't eat in the restaurant but had breakfast on our last day and the service and staff seemed perfectly adequate.

The Juniper is a gem!

by TripAdvisor Member moo_bear

We stayed here for 2 nights in July - in a room with one queen bed and two singles - ideal for the 3 of us. The room was 'deluxe', with very comfortable beds, excellent linens and a balcony overlooking Banff and a small lake. We were too busy galavanting around the mountains and exploring the charming town of Banff to eat at the restaurant, so I cannot comment on that aspect. Everything throughout the hotel was spotlessly clean and we would be more than happy to stay there again!

Terrific Hotel!

by TripAdvisor Member 1Maggie

We stayed at this hotel for three nights. When we checked in we were upgraded from our requested king room to the Penthouse. This is a HUGE suite with 3 bedrooms, a full kitchen (complete with dishwasher) and a lovely view towards downtown Banff.

All the rooms in the hotel have free internet access, although we were not able to access the wifi. Our room also had a large screen TV in the living room and a gas fireplace that helped take off the chill from the rain/hail storms that we had.

This hotel is right off TransCanada 1 but we found it to be surprisingly quiet at night even with the windows open. It is a very short drive into Banff, one could easily walk if the weather was a bit drier.

We did eat in the restaurant one night and found it a bit lacking. The food was well prepared but our server appeared to have been pulled in off the street and given no training. When we asked for her suggestions of a wine flight to go with an appetizer she suggested "white" might be good. Then we went to open the wine list my husband found half chewed bread pieces in the list! Instead of recoiling in horror and snatching it from him she just left it laying on the table and only removed it when he asked that she take it away. She had only our table to look after but couldn't manage to remember which appetizers we ordered when she delivered the plate. She appeared to be more interested in the personal conversations going on in the kitchen, which were quite clear in the dining room I might add, than attempting to bring more water, bread, etc to the table. Since this was my husband's birthday we were very disappointed that what looked like such a promising meal turned out so poorly.

So in summary, enjoy the lovely rooms and ambiance but avoid the restaurant as there are much better choices in Banff.

Clean Modern Hotel, a little small for families

by TripAdvisor Member thundergirl

My husband and my two small children and I stayed at the Juniper recently. We had a room with two doubles facing the back (the parking lot and Mt Norquay). The restuarant and the highway side rooms have a fabulous view of Banff, the Vermillion Lakes, and Mt Rundle but, we spend very little time in the room so we didn't care to pay extra for the view. The room was clean with hardwood floors, a small desk, a mini-fridge, and very nice linens on comfortable beds.

One big plus for my husband and I was the free high speed internet. However, the room was really small for a family of four and the bathroom, though nicely appointed, was equally tiny. We ate breakfast at the restaurant twice which was okay at best. The service was fine but, the menu was extremely limited and both times they were out of the two things my children will eat - bagels and pancakes. Who runs out of pancakes? I also found the hotel internally noisy, meaning that every time somebody walked down the hall, you heard it. There is no on-site laundry, no matter what the reservations people tell you although I was informed that they'd be more than happy to dry clean my laundry for me (which probably would have cost me about $200). Still, this is a beautifully decorated, hip hotel that's close enough to downtown to take part in the action but far enough away for a little privacy. It would be great for couples on a romantic weekend without the kids.

Perfect Start to Married Life at The Juniper

by TripAdvisor Member JohnnyLaw

My wife and I had our wedding reception at The Juniper in early June of 2006. We had inquired at the normal places in and around Banff - The Banff Springs, Chateau Lake Louise, The Rimrock Hotel - but once we visited The Juniper, we knew it was the place we were going to have our reception!

The concierge that we spoke to on that initial meeting did a fantastic job of selling the features of the property to us. He took us on a complete tour of the hotel and showed us each and every type of room there was in the facility, spoke of the history of the venue (it had only been open a short while the day that we initially visited), what type of services they would offer, and finally, took us to the restaurant, where we were presented with (in our opinion) most beautiful view of Banff available.

The people that we worked with in order to finalize the details of our big day were extremely helpful, courteous, and really did everything possible to help us design a reception that we were going to be most happy with. The facility was able to "step out of the box" on a few of our requests, and did a fantastic job in putting the whole event together. I can't describe how good a job the entire staff did. Great food, great drink and great people made for a great day!

We did not have one negative comment from any of our guests (we had all of the rooms booked except for perhaps 4 or 5), and the majority of them indicated that they would stay here in the future because of the beautiful views, the quality of the food, and for the quaintness of the hotel.

I would recommend this hotel to everyone, and would hope that when you do stay there, you will have as great a time as me and my wife did. Many thanks to the staff and management of The Juniper!

John

The Juniper...we Loved it!

by TripAdvisor Member JJulianna

We are exceptionally discriminating travelers, and we highly recommend The Juniper, which is located on a lower level of Mt. Norquay. This was our first visit to Alberta, and The Juniper was our first stop. The Juniper set the standard for our trip. We stayed in a King Suite for 3 nights and totally loved it. There was plenty of room to spread out and make ourselves comfy. We thought this room was ultra classy...there was a gorgeous granite countertop in the wet bar area, with a small fridge tucked inside a lower cabinet. The bathroom was very roomy and we loved all the slate...on the walls, floor, and countertop. The balcony offered fabulous views of surrounding mountains and the Vermillion Lakes. The sofa and big-screen TV were very handy at the end of our action-packed days of touring and hiking in and around Banff. The room appointments were unique, interesting, and so impressive. You'll think that you're totally alone here, it's SO quiet; seems like no one else is around, even when the parking lot is full. Our only regret for our week in Alberta was that we didn't stay in another DecoreHotel in Jasper. Next time we will, as we very much disliked where we stayed there...actually we were outside of Jasper, in Hinton; how we wished that we had booked a DecoreHotel in Jasper. Can't wait to return to The Juniper and Alberta.

Native archeoligical site

by TripAdvisor Member TheAngryWelshman

A very nice hotel, on a native historical site. It has quite a lot of history which gives it a distinct charm and its all displayed throughout the halls. It has an amazing outdoor hottub with a great view of the valley, and the restaurant serves fantastic food. The rooms are all clean and comfortable with some nice rustic decor. The only negatives with this hotel is that some of the facilites aren't yet available. Pay per view movies and bicycle hire (advertised in the hotel brochure) are just two things we could have done with, but had to make do. It is located outside of the main town so hire a bike are car from town. It is within 20 minutes walking distance though. Its located next to some hills and woods so take in the sights.

My husband loved The Juniper even though the TV didn't work!

by TripAdvisor Member mominburbs

We booked a room at The Juniper for our last night in the Canadian Rockies. We knew the hotel was located along a major highway and not an in-town location. This was perfect since we were heading to YYC in the morning. The hotel looks OK on the outside, but the inside is beautiful and modern. Upon check-in my husband asked if we could be upgraded. We were upgraded to a king suite and it was awesome! The bed was comfy, the TV was huge and the bathroom was beautiful. The deck could have held 20 people and had a beautiful view! We did not eat dinner in the restaurant. Since this was our last night, and we had stayed in more rustic places, my husband was thrilled to watch the big flat-screen TV. We had to have maintenance up twice to fix it, though, and he finally give us the master remote. When the TV malfunctioned again we were unable to fix it on our own. The next morning I told the person at the front desk and she gave us each a breakfast buffet voucher (that included tip!). It would have been great had the breakfast buffet not been horrible. We were VERY glad that we did not have to pay for it. The artifacts around the whole hotel are really cool. I wish we could have spent more time looking at everything. There were even artifacts in the room! Cool postcards of Banff from the early 1900's (you could read both sides of the cards). One other thing to note: there isn't an elevator in the hotel. We were in an upstairs room and carried our bags up (and down). The woman at the desk did ask us if we needed help (I don't know why we said "no"!). Also, the hot tub has a nice view. At the tub, they supply clean towels but the box for the towels was empty.

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 The Juniper

We've found that other people looking for this hotel also know it by these names:

Juniper Hotel Banff
Juniper Lodge Banff

Address: 1 Juniper Way & Mt Norquay Road, (Formerly the Timberline Inn), Banff, Alberta, T0L 0C0, Canada