More about Hyatt Regency Calgary
Welcome to the Hyatt Regency Calgary
by TripAdvisor Member TonyCardenas
after seaching for hotels in Calgary we took the Trip advisor recomendation for this beautiful hotel very well situated at down town Calgary right on steven ave.walk , we were most welcome to this warm and luxury hotel by all the staff , beautifull lobby and very nice rooms and bath rooms with most amenities , all the hotel areas were in excellent conditions and maintenance ,we got a very atractive rate deal through Continental airlines , reservations web. , the only thing was every thing was exttra , like internet access , and parking , restaurants and room service was quite pricy but expected for a place of this class , my family and i relaxed , enjoyed staying in the hotel and were looking fooward to come back to the hotel after staying in the fricing temperatures of Calgary in april. we decided no to rent a car during our stay do to my lack of experince in driving in icy or snowy conditions and so we kept hiring cabs to difernt places and since the city down town and inmediate neigborghoods offer seveal atracctions taxii fares were aceptable .
we had several dinner and shopping choises just out side of the hotel and enjoyed taking the plus fifteen coneecting crystal tunnels that allow you to walk through most important buildings and shopping centers of the city .
restaurants at the Hyatt Regency Calgary offered one of the best breakfast butfetts i can remember we enjoyed items like benedicting eggs ,quiche loraine , and a great asortment of fruits and juices , bakery also affered several kinds of sweet and salt bread and all grain .the restaurant were very niice and service was very neat and formal .
we will defifnetly come back to this great hotel in our next visit to Calgary.
Antonio Cardenas
Coatzacoalcos Mexico
Best hotel bed I've ever slept in
by TripAdvisor Member desertmom
The Hyatt Regency Calgary is a lovely hotel located in the heart of downtown Calgary. The rooms are spacious and elegant, and the beds are just the most comfortable hotel beds I have ever slept in. The C train stops right outside it's doorways and there is direct access to Stephen Street with its wonderful shops and restaurants. We had our two young children with us, and the staff was gracious and courteous in making them comfortable. However, this hotel is really much more suited for business travelers and couples. It is a bit on the pricey side, but a wonderful place to stay.
Nice hotel with very good restaurant.
by TripAdvisor Member orcas33
I stayed on a saturday night at the Hyatt Regency Calgary, just landing after a transatlantic flight and before driving to Banff.
It was a pleasant experience. The staff was really nice and helpful. I had a room on the Regency floor that had a very nice view. The hotel lobby is quite impressive but I enjoyed the food in the restaurant more than anything. Hyatt restaurants are not often as good as that one. And the staff there was also very nice.
The only thing I did not like much was going out of the hotel on the so called "famous" Stephen avenue. What a terrible street, it was just full of tramps, drunks and drug addicts.
Also, this has nothing to do with this particular hotel, but I noticed recently on my regular trips in North America, staying at Hyatt and Westin hotels: why are the bath tubs so low and so small?? (And I'm not a big guy either).
Altogether though, I'd recommend this hotel and will probably stay there again on a next trip to Calgary.
Nice hotel!
by TripAdvisor Member AlanaJS
Very nice hotel. Service was excellent. When I called the concierge for wine glasses he asked if it was for white wine or red wine! Room was clean & comfortable with a huge bathroom. Would certainly stay there again!
What a dive!
by TripAdvisor Member whoberry
I was a guest of this hotel on the weekend of August 24-27 as an attendee of the Creative Memories Showcase Annual convention.
My experience with your hotel was disappointing and infuriating.
We made a reservation in April for a room with 2 queen beds. Upon check-in we were offered a room with a King size bed and a cot or a double room. We settled for the double room and took the elevator to the 9th floor and walked down the hall to room 925. WE could smell the room before we opened the door. We found the room had a very strong odor of tobacco smoke and were unable to remain in the room.
We called the housekeeping department and asked for some remedy to freshen the room. They were obliging and immediately sent someone to ozonate the room. During the course of the evening this ozonating was repeated 3 times. Because we were attending a conference we didn’t return to our room until after 10 p.m. The odor was still obnoxious when we returned. We were very tired and decided we didn’t have time to find a different hotel that night so prepared for bed. While un-packing her clothes, my room-mate opened the bottom drawer of the chest of drawers to discover it was full of the previous guest’s soiled underwear! I pulled back the cover on my bed and found hair and what could only be described as soiled linens. The other bed had a DNA stain on the bedspread that was easily visible and disgusting! In addition to this the room had not been vacuumed.
Our next call was to the Manager and she made a visit to our room to see all of the details. She was properly horrified. She arranged for our room to be stripped and re-made and offered to comp us for the first night of our stay. We returned to the room about an hour later to find the beds remade with the same DNA bedspread!!!! Everything else looked satisfactory, the underwear was gone and the sheets were fresh. The pillows reeked of smoke and neither of us was able to sleep. You know at this point we had decided that the Calgary Hyatt is incapable of providing a clean room so we gave up on trying for something to meet our expectations.
In the morning we were moved to another room that didn’t smell of smoke and was adequate for the remainder of our stay. The clothing and pajamas we wore in room 925 were un-wearable.
I would like someone to explain how room 925 would be acceptable to anyone. A window that opened or some type of exhaust fan that circulated air in the room would have been helpful. Clean pillows and a clean bedspread are little to ask. Your housekeeper failed, the supervisor failed, and the management failed to live up the Hyatt reputation which I now rate little better that Motel 6. Actually I have stayed in nicer Motel 6 accommodation.
A good stay at the Hyatt Regency
by TripAdvisor Member JJTOH
Other than a large stain in the carpet near the entry, our room was small but lovely and well furnished. The public areas of the hotel are very nice -- the bar looked so appealing that we stopped in for an (unplanned) drink, and had excellent service. Room service was prompt, and the food was a cut above typical hotel food. We had breakfast in the dining room, and, while the buffet had pretty much the standard fare, there were plenty of little touches that made breakfast an elegant experience. Check-in and check-out were smooth and without incident. Valet parking was friendly and quick. The location is quite convenient to restaurants and shops. I'd stay there again when in Calgary.
Close to everything I needed!
by TripAdvisor Member miselainis
My husband and I stayed at the Hyatt in May of 2006. He is a former resident, and we have lots of friends to visit here before heading to Edmonton for our semi annual trip up. I also had to do family research at the library while we were here.
Our room was extremely comfortable, and they gave us an end unit, so our bathroom was very large and had a small window. The toiletries (lavender and citrus) smelled exquisite.
The plug-in internet worked fine, and there was a decent sized desk.
I loved that it was right off Stephen Avenue Walk (---). My favorite book store (McNally Robinson) is around the corner, and so is just about every pub or restaurant you could want. You're near lots of shopping nearby, including the Bay, and the Glenbow Archives is only a few steps away. You can hop on the C-Train and be just about anywhere within a matter of minutes. In the downtown core, the train is free. In the opposite direction, the Calgary Public Library is also easily accessible, and right across the street from a C Train stop.
The only problems I had with our stay were the parking (it's attached to a Convention center). So the parking is a walk and several escalator rides away from your room. For someone with MS, that walk got to be a little long. My husband usually ended up dropping me off and picking me up, then returning the car to the garage.
Tip: We tried Thomsons for breakfast one morning, but our waitress was so terminally dense, the experience was less than enjoyable. They put us in a table by the window, which was nice for people watching, but we were blocked from view by a large room divider, so no one could even see we were there. It took FOREVER to get served, and forever to get our extremely average food. The next day we crossed the street to the Avenue Diner and had a MUCH better breakfast.
Good Value
by TripAdvisor Member Nx
Again in Calgary on Business the Hyatt is close to almost everything. The place was clean, staff was great and the post customer service was excellent. They billed me for something I didn't use. It took one phone call and they took care of me. I didn't pay much more then at other hotels, but what I did was worth it.
Negatives
- No breakfast inc.
- Parking Expensive in Downtown Calgary
- Maybe got treated a little less then perfect due to age, other then that a above-par experience.
Positives
- Great View
- About as central as you get
- Clean
- Helpful staff
-N
One of the best in Calgary
by TripAdvisor Member terravisum
I tried out the self check-in kiosk available in the lobby which went smoothly. I was given a key and a receipt for my check-in. The bad side is that the room that it gave me was too close to the elevator despite my preference on-file. I went back down stair and ask the front desk for another room that is quieter and this time was given a room that was closer to my preferences.
The room is a comfortable size with a fluffy king bed and lots of pillows. On the comfort level, I find that the bed was on the soft side. The usual desk and table as well as an armchair is present in the room. The TV is older than I thought but the channels are quite good, much better than the Westin.
The best thing about this room is the bathroom, a very nice and comfortable size bathroom. Although it only have a bathtub, the room was large and well-lit. The amenities are the Portico brand and while I like the Westin Heavenly stuff more, the Portico is growing on me.
The location of the Hyatt is in the real downtown center but much of it disappear after 6PM. There are a congregation of people looking for cash-only day job type at the corner. They are harmless of course but may make some guests feels uneasy. The Hyatt is not connected directly to the Calgary 15+ system, you will need to cross the street to enter the system. However, it is right at the stop for the C-Train system which runs free of charge in the downtown area.
I had a charge for 2 breakfasts that showed up on my bill that I did not use. A quick call to the hotel accounting office and it was resolved.
Great hotel; Excellent staff
by TripAdvisor Member Angie55
My husband and I stayed here for a long weekend in May, and we absolutely loved the hotel and the staff. I can't remember ever having such helpful Concierges before. We encountered three different concierges during our stay (they would often overlap), and all three remembered us and gave us excellent tips and directions. Each of the three went out of their way to help us.
The hotel itself is very nice. Our room was very clean and the bed was extremely comfortable. The bathroom was very large. We heard no noise from the hallway area, and even though the roads outside our room were under construction, the noise was not loud enough to be of bother to us. The only strange thing was that the maids did not get around to cleaning our room until about 7pm. It wasn't a big deal, as we were rarely in our rooms except to sleep, but we were surprised each night when we would run in to change before heading out for dinner. However, if you want your room cleaned earlier, you only have to ask at the front desk and they will have it done for you immediately.
Overall, excellent experience! I will definitely stay here again!
Photos
view from the Calgary Tower
Adjacent bow river
The lagoon
Lake Louise
Forum Posts
Rifting on Bow River
by davidgwillis
Hello everyone from Calgary, recently I love rifting on the Bow River from Bonness to PEI but I would like to go beyond this path. I know the city had blocked between the Zoo and Nose Creek because there is a weir and lot of people got drowned. I did a few reseach that you can pass that weir by going to the right (south) bank where there is a portage across the dam, but I don't know exactly where is the right (south) Bank? Also if any one had go beyond the zoo and sail down to fish creek area, could you tell me how was the condition ( is it very tough or is it a easy path and how long is going to take 2-4 hours?? Actually I don't really need to start rigth pass the weir but I need to know after that weir another place that I can park the car and easy to get my boat down to the river? If anyone could tell me the exactly address that would be great. Thanks!!!
David
Re: Rifting on Bow River
by 4x4Xplorer
Hi, I'm not an expert on this matter. But I live close to this area. There is no area to by pass the weir while rafting.
If you are coming from downtown by memorial,take deerfoot south and after 500 meters take exit to 17ave west (towards downtown), from first traffic signal take right to "pearce estate park and hatchery" You can park your vehicle here and approach the bow river just after the weir. Have fun and good luck.
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