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Hmmm... all these mixed reviews!
We spent a night at the Fairmont Palliser on our way back from a week in Banff. Booked online way in advance and got a Junior Suite for about CDN$170 (approx. US$150). Thanks to the advice of other reviewers, at check-in we asked for a quiet room and one that had a view. We got a very nice corner room... just huge, with a tiny but luxurious bathroom. The bathroom wasn't updated but it was still very, very nice. The king bed was incredibly comfortable with down pillows and a down comforter. The TV was unusually small for a hotel room. The Junior Suite wasn't a real suite in that it didn't have multiple rooms; it had a couch and an armchair with a coffee table on one end, and a small desk on the other, with a lot of wasted space in between. The "view" was of a construction crane overlooking the tracks. I had problems sleeping because of the amount of light coming in from the large gap in the doorway (between the door and door frame). I guess that's the down side of older constructions. The service was excellent. The Miller Harris bathroom amenities were a real luxury. I really enjoyed the old world feel of the room and the bathroom. However, even in spite of the lower-than-usual room rate that we got, I don't think it was good value for the money. The Fairmont Palliser needs to upgrade their amenities (such as the TV) and to do something about the layout of the room (maybe provide a larger, nicer desk or more radically, enlarge the bathroom). Get a consultant in! If they can get their rooms to be on par with their service, then they'd have something to speak of.
