Excellant stay
by A TripAdvisor Member
We had our first visit to Vancouver and stayed for 4 nights at the Empire Landmark before moving on through the Rockies. When we arrived we were pleasantly greated by the staff. We didn't have to wait very long to check-in and then went up to our room, on the 25th floor.
Our room was very clean and roomy and pleasantly decorated. We had our own balcony which was great as the views were stunning in all directions. We had breakfast in the cafe within the hotel and the food was very good, there was so much choice of food too.
I cannot believe the bad experiences some people have had at the hotel, it just goes to show that you shouldn't always believe what you read.
We will certainly recommend it and when we return in the near future we will stay there again.
Excellent Stay but . . .
by A TripAdvisor Member
We had a wonderful stay at the landmark. Although our opinion of the hotel remains the same - that this is probably the most underutilized asset in Van City - we enjoy returning to the hotel, nonetheless.
this time, we had a beautiful double room on the 33rd floor. At first I was opposed to this but we pushed the beds together and noted that this corner room as a whole was much larger than the middle King/Queen rooms.
The front desk staff seemed like they had reviewed the critiques on this site, as they were courteous and even smiled. Midori even went out of her way to ensure we were taken care of.
All in all - I have to say we enjoyed our stay at the Landmark and downtown Van (of course, downtown is awesome). We still think that with some TLC (ok room remodeling) from the Hong Kong owners, Empire Landmark could really live up to its role on top of Vancouver.
One word of advise, beware of the advertisements about WiFi; as you must be on the executive level 35+ and pay an additional $14.95 and they give you a card. I had my own card in my laptop, so I picked up the signal but could not register/login/access internet. Bummer.
They used to have a dial-up access point but for some reason we were not offered the service this time.
good value for the money during off peak season
by A TripAdvisor Member
I have stayed at this location many years ago when this hotel was still a Sheraton brand. I had loved the location right on Robson and the view was spectacular. However, to be save, I have read the reivews again and found that they were not that positive. But the price was quite attractive. So I decided to give it a try anyways. I found this hotel much better than I had expected. Sure, it is not new and the amenities are not luxurious. But it has everything you need. I find the bed, comforters and pillows very comfortable and clean. Again, the location is excellent and very convenient. I have stayed in this hotel many times during 2004 and one time I have to stay for about 5 nights, so they have upgraded me to a huge room with a separate eating area and wet bar. I will definitely recommend this hotel during the off peak seasons. Hey, for less than CAD$80 what more can you ask for. However, during summer, with a rate around $110, I maybe willing to pay and extra $20 or so and go for a newer hotel.
Not quite as expected
by A TripAdvisor Member
Stayed here on a tour 2003, begining and end, hotel was satisfactory, but elevators do not handle large groups well, poor eating accomodations, but the location is great for shopping, and other restaurants.
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