Alpine Chalet Whistler Inn

3012 Alpine Crescent, Whistler, British Columbia, V0N 1B3, Canada

1 Review

Whistler Alpine Chalet Retreat & Wellness
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Satisfaction Very Good
Very Good


Value Score No Data

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Good For Business
  • Families80
  • Couples80
  • Solo80
  • Business100
  • dissapointing and false advertising


    I got a wellness and recuperation 2-night package for the chalet from Groupon. The package was described on the Groupon page and on the chalet's website as including 2 yoga classes per day, a wellness and nutrition seminar, afternoon tea, a steam room, and as having a hot tub with views of Alta Lake.

    I booked a few weeks in advance and informed them that I was using the Groupon. The staff were courteous and very professional, and very accomodating when I had to move my reservation one day. I picked weekdays for our stay as I thought that would mean that Whistler would be less busy.

    When we got there we were impressed by the butler, Wayne, who was absolutely helpful and professional; however, we were surprised to find out that there were no yoga classes being offered at this time, nor the wellness seminar and that the afternoon tea consisted of a self-serve station with a kettle for boiling water and packages or coffee, hot chocolate and tea bags in the lounge area.

    Other huge disapointments were the steam room and the hot tub. The steam room is nothing more than a small shower with steam capacity. It is not suited for more than one person at a time. The hot tub was dirty and it did not have views of Alta Lake; rather, it is surrounded by wodden fencing with some trees over the top of the fence. The walkway to it was covered in slippery ice. Overall the hot tub was slippery, slimy and just barely hot enough.

    Breakfast was excellent but there is no on-site chef as advertised. However, Louisa was warm, friendly and served us very well. We felt very well taken care of by Louisa and Wayne and want to stress that our poor review of the chalet does not in any way reflect the service we received from them. They are staff there and have no control over what the owners chose to offer the guests. When we mentioned to them that we were disappointed in the fact that yoga classes were not offered, they were shocked that the person taking the reservation did not inform us of this.

    Since we got a groupon package for those 2 nights we ended up paying $275 a night instead of the regular price of $319 so we didn't lose out on any money. The bone of contention for us though is the fact that we went there expecting it to be a wellness retreat and ended up getting a regular B+B that we could have booked anywhere and probably for less. As well, it is advertised as a luxury inn. Our impression was that it was definitely nice, clean and quiet but not what I would call luxurious, and I've travelled to many luxurious European inns in France, Switzerland and the Netherlands so I know what European luxury looks like in Europe.

    That along with the false advertising (no yoga classes or wellness seminar, they don't have a chef on-site, no afternoon tea and the hot tub does not have views of Alta Lake) made our first impression of the chalet rather disappointing and guarantees that we will not go back or recommend it to anyone.

    Also, make sure you check out the reviews on tripadvisor.

    Unique Quality: Wonderful staff, comfortable bed, great location, great breakfast.

More about Alpine Chalet Whistler Inn

Nice place with some minor cons

by TripAdvisor Member Sushar

The Alpine Chalet was a very nice place to stay with gracious hosts and neat accomodations.

The positives were:
- Situated in a quiet and peaceful neighborhood.
- Neat and well-maintained accomodations.
- Friendly and very helpful hosts.
- Good and tasty breakfast.
- Balconies in the rooms and fireplaces in the suites.

Some minor negatives were:
- A little distance (5 min drive; 15 min walk) to the center of the village.
- Rooms were small including the Spruce Chalet 'suite'.
- A little bit on the expensive side.

Overall, definitely a nice place to stay unless you want to stay in the village.

great three night stay

by TripAdvisor Member golam

our three night stay at the alpine b&b made our trip to whistler very special we stayed in the 'fir' room which was clean and comfortable we enjoyed excellent breakfasts and friendly staff.whistler village is a twenty minute walk beside the golf course.

Great stay in Whistler

by TripAdvisor Member TALondon

We stayed in the Alpine Chalet for a 10 day skiing vacation. It is a quiet inn in Alta Vista, a short bus ride from the village. The bus leaves either from the road outside the inn or from the highway across the road. They go every 15-30 mins. Taxis are always available to get home from the village with at night. It had quiet, clean rooms, most ensuite, a large living room downstairs with fireplace, steam room and outside hot pool. Breakfasts were large consisting of fruit, cake and a cooked dish and coffee. The hosts were very friendly, engaging and helpful and made our stay a very pleasant experience. The inn may have been a little expensive but it was worth it. We'd stay there again.

One of our favorite B&Bs!

by TripAdvisor Member LYFB

The Alpine Chalet is a lovely place! We thought the location was convenient as it was a quick drive to the slopes, with free parking. The coziness of the Chalet and Ivana's hospitality made this a great choice over a mountainside location.
The Hemlock room was amazing. Things we loved about the room:
-the tightly woven carpet
-the white duvet
-the jetted tub
-the separate shower
-the hot water that was not afraid to get HOT
-the natural surface countertop in the bathroom, the bathroom lighting, and the general decor of the room/bath
-the private balcony
-the armoire and dresser which gave me an hubby loads of space to unpack
-there were some movies in our room, although we didn't watch them

What we loved about the inn:
-Ivana is a genuine and great hostess. We enjoyed talking with her immensely.
-the handmade soaps
-the breakfasts were elegantly presented, varied, and hearty! We could not ask for better
-the no shoe policy -- makes you more assured of the inn's cleanliness
-the storage room with boot warmer

Everything about this inn is great! Wish we could have stayed longer!

It's good, but know what you're getting

by TripAdvisor Member bhorner3

My wife and I and another couple spent three nights at the Alpine Chalet in June. We based our choice on reviews from this site and we weren't disappointed.

A couple of things to know: the Alpine Chalet is small (8 rooms) and the rooms are small, much smaller than they appear on the inn's website. But they are nicely appointed. We only saw two other couples the entire time we were there, so it was awfully quiet - but I imagine during the hectic high ski season, it would be noisy. The inn is also about a mile away from the "village" of Whistler, which means it's a long walk there and back, particularly if you're doing any shopping in the village. So know what you're getting into. The inn is in a residential area of Whistler, which is a bit of a negative. In addition, there's not much of a view from the private balconies.

But our experience was very good. Our hostess was top-notch. Breakfasts were plentiful and flavorful, and both the wives got massages there too (both said they were the best they've had).

We'd recommend it, but we'd also encourage people to consider an alternative we did not consider at the time - finding a two-BR condo at or near the village.

Best place in Whistler!

by TripAdvisor Member EmilyandScott

We have been staying at the Alpine Chalet every year since 2002. We have vacationed all over the world and have never met friendlier more accomodating people like Vlasta, Ross and Ivanna, who run the Chalet. The rooms are very comfortable with soft linens and fireplaces and the breakfasts are some of the most unique and delicious I have ever eaten (love those Potato Latkes!). This is a short drive to the village (only 5 minutes) and also a pleasant walk. Partying in the village really isn't our scene, so the Chalet is a great place to retire for the evening and escape the noise of the village. Worth every penny!

Disapointing - Did not meet expections of a LUXURY B&B

by TripAdvisor Member PortiaD

Advertised as luxury accomodations - we were expecting a 5 star experience. While the host and hostess were very pleasant and took time to greet and chat with the guests - there were things that did not meet our expecations. Namely:

Website said that there would be bathrobes in every room, for lounging around in - in fact we had to ask for them.

We have a king size bed with only 2 fairly flat pillows - had to ask for extra pillows. On a King bed - there should be a minimum of four pillows.

Pilot light was not turned on for the fireplace in the room. Had to ask for it to be turned on and next day it was turned off again.

Too far from the Village of Whistler - a minimum half hour walk to get anywhere. Rooms were very small and no screens on the doors so you could keep your door or windows open at night.

The breakfasts were very disappointing. Both mornings a side plate with 1 small slice of cantelope, 3 or 4 blueberries, 2 rasberries as a first course. The main course was 3 small pieces of french toast served with jam. No protein - just carbs. No fresh fruit and cream - just commercially bought jam. The next morning we were served a crepe.....nothing inside the crepe (like fresh fruit, or savoury items) Just a plain pan fried crepe on a plate, again served with store bought jam. We usually like some protein at breakfast whether it be a protein shake, eggs, or whatever.....the breakfasts served to us were all carbs - and it seemed like they wanted to get away with the least expense possible.
We rate this a 3 star B&B with a 1 star Breakfast. For a few dollars more we could and should have stayed at the Four Seasons.

Cozy & Comfortable B&B

by TripAdvisor Member davidsharp

Our entire family paid a visit to the Alpine Chalet, booking 4 rooms. We have stayed at the B&B several times in the past so we decided to have a large birthday celebration. We were hosted extremely well during our three nights, with gourmet breakfasts and very cozy rooms. We had a breakfast each morning, a luxurious room and the cost wasn't much more than if we were to rent a normal studio in the Village. All of us fit into the Alpine Chalet’s outdoor hot tub which we used often. Overall, this B&B is the best bang for your buck in Whistler. It’s new, clean, very friendly and all in a luxury chalet. We highly recommend Alpine Chalet and we will continue to come back everytime.

rules and regulations

by TripAdvisor Member worldtraveller94

This B&B is beautifully built and maintained however........

You will only have 1 breakfast choice each morning and it is served for only 90 minutes. You can not wear shoes inside the house even though the owner does. You must not forget to lock the front door and there are no snacks, or extras in the sitting area anytime in the day. Just coffee, tea or water and you have to pay your bill in full before you ever arrive.

A Nice Place to Stay

by TripAdvisor Member Fifi01

We stayed in the alpine chalet for three nights as part of our Rockies\Vancouver tour. The chalet is large and spacious and obviously purpose built as a B&B. We stayed in the hemlock room which was spacious, clean and comfortable. It has a large jacuzzi bath which was great for getting rid of the aches after a days hiking or mountain biking. The room had a small balcony to the rear but unfortunately there is not much of a view. Breakfasts were ample but not the best that we had on our tour. Our hosts were helpful and welcoming at all times. The only drawback as mentioned by previous reviewers is the fact that the chalet is located about 2 miles or 20 mins walk from the main village. This meant you either had to take the car or get taxis when going out for dinner in the evening. We would definitely return.


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 Alpine Chalet Whistler Inn

We've found that other people looking for this hotel also know it by these names:

Whistler Alpine Chalet Retreat And Wellness
Whistler Alpine Chalet Retreat & Wellness Hotel Whistler

Address: 3012 Alpine Crescent, Whistler, British Columbia, V0N 1B3, Canada