Value Score Poor Value
Good For Business
Horrible Stay at Quality Hotel In Mississauga
My stay at this hotel of this was the worst I've had at any hotel in GTA.
I had planned to stay for 9 days so a business trip
Around the 6th day of my stay I noticed a bed bug.
Being a lady I was VERY upset about this and reported it to the front desk
I showed them the bug and they argued that it was not a bed bug
and something else. I am CERTAIN this was a bedbug either was they are infested with bugs
at this hotel. I requested that the rest of my stay be refunded as I wished to leave.
They told me this was not possible as I had paid with my credit card and they charged me
for the entire stay and I would have to stay the next 3 days or lose the money for those days.
Extremely unfriendly staff that insisted on rudely agruing with me about this issue.
I stayed until the last day of my trip as I didnt not want to lose the 360 I paid for the 3 nightly stays.
On my checkout date they had checked the room and accused me of stealing a phone.
I was staying in a suite with has 2 rooms and they claimed there was a phone in each room,
which was not the case. One of the rooms doesn't even has a phone jack so that theory is impossible.
I also noticed upon receiving my receipt that they had charged an extra $5 per night than I had
been told to and authorized, a small amount but I was still upset about it.
Onced I arrived home and upacked my bags I noticed I had forgotten my digital camera
in my hotel room (I then remembered where in the room I left it) I called the hotel
and got hung up on then tried again and of course the "camera could not be found"
I cant say I was that surprised.
-UNPLEASANT AND UNHELPFUL STAFF
-HARD TO FIND LOCATION
***************** FULL OF PROSTITUTES ******************
I personally saw examples of this at least 4 times
during my stay. Unclean Hotel
Directions: Dixie & 401 Area in Mississauga
LOUD AREA due to contsant airplanes overhead
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