Didnt like it sorry
We stayed in Niagara for 3 nights and chose the Michaels Inn. As soon as we walked into reception we thought - oh dear, this place looks a bit dated. The decor is so 1970's. Staff were ok, and we were sent to a standard room on the 2nd floor.
Hated the room, it looked out over the car park, with some cars higher than the room, and the room was small. Most of the lights in the room didnt work, the decor was awful, and the bathroom tiny. The place had a horrible "tacky" feel to it.
We asked to upgrade and paid extra to stay in the romance suite, which was huge corner room, with 2 balconies, one overlooking the falls, with a huge jacuzzi in the room, huge bed, bathroom etc.
Again, some of the lights didnt work, the tv was on the blink, and more dangerously, some of the safety bars preventing kids from climbing through the side of the balcony were missing. There were old eggs at the bottom of the patio door on the balcony overlooking the falls - as if people had thrown them at the window months ago - the chairs outside were dirty, and again the decor, very old with wallpaper peeling in places, and a mix and match of colours which didnt really go.
My biggest complaint was the air con system, every room in the hotel has a vent along the side wall near the ceiling, and a control in the rooms allows you to control the temperature and the fan speed, however, the noise the system made drove me crazy - even with the fans off - the noise is similar to that of driving a car with one window down and hearing a constant "booming" noise in the background which eventually vibrates in your head. Getting to sleep was difficult due to this - in addition the fact the curtains didnt close properly (and were very dirty) didnt help.
We didnt eat in the hotel, to be honest we didnt feel safe enough given the standard of the rooms to eat there, and the restaurant hours were limited. As we had the jacuzzi in the room we didnt use the pool but did have a look in and it looked ok.
On the plus sides, its in a decent location, slightly away from all the neon lights, but close to the falls. The rooms were clean - except for a condom in packet under the bed we found on checking the room before checking out, and we had a plentiful supply of clean towels and shampoo etc.
I wouldnt go back there personally, I would rather pay a bit more and stay in one of the hotels nearby, mind you I dont think I would go back to Niagara - I hated the place, imagine Blackpool but much worse. Neon lights and money grabbing attractions everywhere.
Michaels Inn is probably good value for money for those on a budget, but sorry I wont be returning. Not until they update the decor in the entire hotel, and install a complete new heating/air con system.
Poor Service from Property Manager
We enjoy Niagara Falls in the off season; room rates are very affordable, in the case of Michaels Inn you receive what you have paid for - less quality service from the front desk. The room we had was clean, out - dated, but clean, we had breakfast in the restaurant - both service and quality of food were standard for a property of this type. The only concern that we had, was with the front desk staff. Several very important calls were made by family to reach us, the calls for reason unknown were never put through to our room, no voice messages with our in-room phone. The family member that called, had spoken with a front desk staff member and explained the urgency of the call. Still the front desk staff did not relay the message. This is an Astons property, so I made the attempt to address my concerns with their corporate offices a letter was sent to the corporate offices addressing the lack of appropriate service from the front desk staff on this matter. I was assured that the matter would be reviewed by the property manager and I should receive a response to address the issue. I did receive a response, one of complete denial that any calls were received by the staff of the property, the content of the letter was completely lacking in any form of 'customer service' frankly it was degrading. Based on my experience with this property, I have not and will not be a repeat customer.
My husband and I stayed at Michael's Inn last year and are going again this month. We had a regular room last time which was very nice, beautiful view and very clean. The one thing I really liked was the fact that we could go out on the balcony. All the big hotels now do not allow you to even crack open a window to get fresh air, never mind stepping out and enjoying the view. I have upgraded to the Scarlett O'Hara room this time and will let you know what we think.
First time going alone.
I'm a College student in the US,and plan to fly alone (from this side) to meet friends over at the canadian side. I can't drive, (and neither can my friends) so I was wondering if anyone can tell me about cheap/local transportations routs that I can take from yyz (Pearson International Airport) to Niagara falls.I will most likely be staying at the Radisson Hotel & suites falls view (a few blocks from the falls) or Michaels Inn (1 block from the falls). AND if I can get student discounts in Canada even tho I'm a US college student.
Thanx every one!!!
RE: First time going alone.
Take the niagara airbus from the airport to your destination. Contact :
Tel: (905) 374-8111 (Niagara region)
(905) 677-8083 (Toronto)
(716) 835-8111 (Buffalo and vicinity)
1-800-268-8111 (North America)
Fax: (905) 374-0932 (Niagara region)
1-800-206-7222 (North America)
Look up www.gtaa.com for any YYZ info requirements. Have a good trip