Sheraton On The Falls

5875 Falls Avenue, Niagara Falls, Ontario, L2E 6W7, Canada
#6 of 193 hotels in Niagara Falls
Great (4.0 out of 5.0) 6 reviews
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Items Stolen from Car

Terrible (1.0 of 5.0 stars)
by written on December 19, 2010

My one-night stay at the hotel ended by realizing $500 worth of items had been stolen from my car. The hotel charged an outrageous $18/night for parking and although the parking security supervisor filled out a report, the hotel refused to take any responsibility for the theft. What's worse, the customer service agent explained flatly "We have no proof anything was stolen from your car."

Based on this, I will never stay at this hotel again. I need to buy a new GPS and other items and the level of customer service was astonishingly poor.

chrishc's Profile Photo

Superb views from Restaurant

Great (4.0 of 5.0 stars)
by written on October 5, 2008

Actually only had lunch in the top floor dining room. Assuming the accommodation is normal for a Sheraton Hotel this is a fanststic place. The buffet we had was superb with many different dishes to sample and puddings/gateaux to tuck away. Just what you need after a hard day's sightseeing.

kirsty_lamb's Profile Photo

Fab views!

Best (5.0 of 5.0 stars)
by written on June 27, 2007

Top class hotel with fantastic views. We had a suite over looking the falls....two huge beds, lovely bathroom, just fantastic. We ate here as well, and the dinner was really good to.

Directions: Across the road from the USA falls.

5875 Falls Avenue · Niagara Falls, Ontario L2G 3K7 · Canada

Good for entertainment

Good (3.0 of 5.0 stars)
by written on April 23, 2007

We booked two twin rooms in this hotel, and they gave us one on floor 7 and one on floor 9. We were offered an upgrade to a higher floor for an extra $20 - that seemed a bit pointless to me.

Firstly, the rooms- The beds were nice, and there was quite a lot of space in one room, less in the other- but nevertheless both rooms were spacious enough with a sofa by a fire and a view of the falls. The bathroom was very small- the bath was uncomfortably small for me, I'm 5 foot 9 tall and of large build. From the photos we were expecting better.

There were lots of good facilities at the hotel. There were shops , an games arcade a spa centre and a pool. It is also close to the Rain Forrest Cafe. It is also a short walk to a waterpark. However, the only thing that was free was the swimming pool (which was also the only attraction exclusivly for hotel guests.) We were disappointed that the waterpark was a (discounted) $30- we were under the impression that it was included in the price we paid for the hotel. There was also a casino that could be reached without going outside.

Location- " On the Falls " means a half mile walk to the Falls. The hotel was near the landing for the "Maid of the Mist" boat but unknown to us this only runs between about May and October. The Canadian Falls are about half a mile away, best reached don foot although there is a bus service.

The staff were all very friendly and helpful, allowing a VERY early check in (10.30 am) although I was assume this was because it was off season.

In conclusion this is a nice hotel, lots to do, if you are prepared to pay extra for most things- within reach of the Falls, but hardly on their "on their doorstep."

Unique Quality: Excellent access to Clifton Hill, and many things can be reached without going outside.

Fergie01's Profile Photo

So close to the Falls you can feel the water!

Good (3.0 of 5.0 stars)
by written on October 10, 2006

Sheraton was very clean, close to all the ammenities. We didn't have to walk very far to the falls. We were looking for a hotel with a restaurant at the top, so we could have our morning breakfast or dinner and see the Falls. This is the restaurant for that if you don't mind heights.
We stayed on the 20th Floor! Great Views!!

Directions: At the bottom of Clifton Hill turn left at the lights

The views are the best

Best (5.0 of 5.0 stars)
by written on October 12, 2004

I have stayed here 3 times, and would stay again if the ever run a half off sale!! The hotel has become very overpriced since it's renovation. I stayed the 3 time the year they were renovating so it was less expensive. I travel to the Falls at least 3-4 times per year so this hotel is a little pricey for me now.

Aside from this being the most overpriced of the fallsview hotels, it is very nice. The rooms are large and inviting, with comfortable Sealy beds, large marble bathrooms, and jetted tubs. The views from the Fallside rooms are superb. If falls views are not your thing, you can get city side rooms for about half the price. The hotel offers 2 night packages with buffet breakfast both mornings, and dinner one evening in their Penthouse Restaurant. The breakfast is ok, but you should not upgrade to a buffet at dinner. Their a la carte menu is much better. I would recommend this hotel to anyone looking for something a little more special for your time at the Falls.

Unique Quality: Great views, great location

Directions: Falls Avenue next to Casino Niagara

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Nearby Sheraton On The Falls

Sheraton On The Falls

We've found that other people looking for this hotel also know it by these names:

  • Sheraton Falls
  • Sheraton Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario, L2E 6W7, Canada

6 Photos of Sheraton On The Falls

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Amenities at Sheraton On The Falls

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Kids Activities
  • Suites
  • Bar / Lounge

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