The front desk staff was mixed. One lady was rude and didn't seem to be of any real use. The man, on the other hand, was professional and helpful. The room was aged, with the toilet flushing inconsistently and the fixtures somewhat dirty. The pool area was nice, but the pool itself was filthy with water that seemed to have an excessive amount of urine in it. The jacuzzi had water that was about the same temperature as the pool.
Construction is taking place on a new parking garage and the equipment was roaring away directly (measured in feet) outside the room window. It's understandable that progress must be made, but I was told they finish at 5pm on weekdays, even though it was 5:30 when I asked. The male front desk clerk did, however, accept my request to cancel my reservation without charge after the construction continued past 6:30pm.
Although I was completely unsatisfied and left, I'm providing it with two stars since it may be a better experience when the construction is complete and you can actually relax in your room.
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