We booked 1 nights accommodation at this so called 5 star hotel. We arrived to see a beautiful hotel foyer, and friendly staff. My wife and i then proceeded up to our room to unwind before exploring the city and finding a place for dinner.
We walked into our room to a musty smell, it was like it had been locked up for a long time. The heat both hit us, we looked at each other and without saying a word we could tell both of us were disappointed. The room did have an air conditioner that was turned off, also it was a cheep brand portable. Nothing like 5 star quality eh!!! The temp in our room was 31 dec Celsius we had to sleep with a wet towel over us to keep cool.
Everywhere we turned we were hit with extra costs, parking $30, internet access $30.
We were severely disappointed with what we got for our money.
Unique Quality: After seeing the room we didn't look any further
21 Avenue Road, One block north of Bloor St., Toronto
255 Wellington Street West, Toronto
1150 Queen Street West, Toronto
21 Old Mill Road, Toronto
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