More about Chateau Beauvallon
A great family getaway
I took TripAdvisor's recommendation and looked into Chateau Beauvallon...it was the right decision. I traveled with my wife, father, mother-in-law, and 3 1/2 year old daughter, and selected a three-bedroom suite that was the perfect size to accommodate us all.
The Chateau is completely modern in amenities, but styled to look from the outside like the original Chateau put in place by the Philadelphian who founded the Mont-Tremblant resort. You might know of the resort's pedestrian village at the foot of the mountain - that's not where this is - it's a five-minute drive away. We thought being able to step away from the village for some peace and quiet was a nice touch. (If you don't want to drive, the hotel will shuttle you over.)
The room had one bedroom with a King, and two others with Queen beds. A lovely great room with a cathedral ceiling (with ceiling fan) included a living area (with pull-out sofa), dining area, and full kitchen. All of the bedrooms had a small flat-screen TV - the living room had a wide-screen TV. There was also a nice balcony that looks out on a private lake.
The hotel has a nice pool, hot tub, and small indoor pool (which was REALLY cold). Also, an exercise room, and a nice lounge just for hanging out, playing games, or enjoying the afternoon cookies they provide.
There's a very nice restaurant as well.
This was pretty much the ideal situation for me and my family - we went to the grocery store (in the St-Jovite sector - a 10 minute drive) and cooked our own dinner one night, ate dinner in the restaurant another night, tried room service after that. There were many more choices, but we just didn't get to them.
If there's a negative, it was in the room service options. They don't have a full room service menu, per se, but they have several baskets they will deliver. The breakfast basket was nice (bread, cheese, fruit, juice, coffee for two at C$27 + tax and service), but when we ordered their Italian family basket (a lasagna and a portion of spaghetti and meat sauce with salad and dessert for C$55+) we were not expecting to have to microwave the entrees!
A much better choice is to go the bar, order whatever you'd like from the restaurant's menu, and then bring it up to the room yourself. The chef was most happy to come out and chat while we were waiting for our food.
There are lots of lodging choices around Mont-Tremblant, and from what I can tell, there are many that are decent and less expensive than the Chateau Beauvallon, but if you combine the ambiance, the friendliness of the staff, and the overall value, it's a place I would definitely visit again. (They have some nice activities in the fall when the colors are at their brightest, and of course, if you're a skier - that's what the mountain is there for!)
Enjoyable stayl, but not quite a true boutique hotel yet
Went to Chateau Beauvallon last weekend on the strength of the reviews on this site, and b/c it is relatively new. At 210$, we felt it was a good deal for kitchenette, closed room and fireplace. We were very lucky with the weather, and spent time every day in the heated pool and superheated hot tub. Indeed, the pools are very beautiful and the setting relaxing. Our family of 4 is not fussy and we had an enjoyable time.
The beds were comfortable, although temperature control was a bit tricky. We like to sleep cool (70 degrees), but use of the fireplace brings that temp up very quickly. The room gets no air, and the fan is too noisy to sleep with, so we had to sleep with doors open. We managed to get a comfortable sleeping temperature by aiming the AC straight down over the doorway, rather than out into the living room, so that some of that cold air wafted in and cooled down the bedroom. Murphy bed only comes with one blanket over the sheet, so ask for another if you like a bit of weight.
In kitchenette you get starter kit of tea and coffee and some creamers and sugar packets, and one dishwasher soap packet. No refills during your stay, although the staff is accommodating: one day we made mac and cheese for the kids but forgot to buy butter, the restaurant was very courteous and gave us little butter pats. No counter space and absolutely no storage for cans or boxes of food! We left it in our cooler on the floor.
On the weekend we were there, service was courteous but they were obviously short-staffed. They only cleaned our room at 4pm, and afternoon tea and coffee were only served at 5pm in the lounge. Valet service was extremely prompt and accommodating; they drop you off wherever you want, and stored our booster seats in the van until they came back to pick us up. If you are not fussy you will enjoy your stay; this is not the place to stay, however, if you like to be pampered. For example, newspapers are only left at your door upon request; it would be nice for them to automatically ask you if you want one without having to request. Ditto for turndown service and DVD player; on request only. I've been to boutique hotels, and whether or not they turn down your sheets, they always show up in the evening with bottled water, apples and chocolate. No such service here, and it is the lack of such little attentions that prevent this hotel from being a true boutique hotel. I hate to end on a negative, because we did have a wonderful relaxing time; the above comments are directed to people who are looking for that little extra.
My wife and I returned today from a fantastic week at Chateau Beauvallon. I'd relied upon the reviews on TripAdvisor when booking this hotel so feel compelled to offer my comments back :
- We were concerned that relying on a shuttle bus to/from the resort might be a pain but couldn't have been more wrong. We went into the ski resort every day at different times as well as the old village and spa and there was ALWAYS someone available with no wait whatsoever to take us the 5 minute trip.
- Return trips were equally reliable - the bus leaves the resort at half hourly intervals but if you turn up in between times, give them a call and they'll be there within 5 mins.
- They also take your skis to/from the ski locker for you.
- On balance, the shuttle bus was a far better option than driving.
- The advantage of this was that you can enjoy the tranquility of the hotel after a day/night in the resort.
- The accomodation itself was wonderful. The finish of the room was of a high quality (3 LCD TVs/great fire/nice wood finish) and a bigger size than equivalent rooms in the resort.
- Contrary to some of the comments earlier, I can only assume that the hotel has fixed what people claimed was a lukewarm outdoor spa pool. I have asbestos skin but it was hotter than bath water the 4 times I used it (it's open from 7am 'til 11pm).
- For us though, what earned the hotel 5 stars were the staff. We've stayed in some great countries and resorts noted for their hospitality (the Maldives is a real favourite and sets the benchmark for customer service) but the Chateau Beavallon matched them.
- Some examples; there was a pretty rowdy group in the room next to us who brought crates of beer to their room and partied 'til 1am on our first night. Having endured a 8 hour trip, we complained to the reception and someone came to try and persuade them to keep it down twice but they were too high/drunk/ignorant to take any notice. It turned out that they did a fair bit of damage to the room before they left the next day. The manager , Catherine, found out about this and personally apologised to us saying it was uncommon for them to have this sort of clientelle and, had she known, she would have had them evicted that night. We were really sympathetic and said that it wasn't the hotel's fault and really appreciated that they did try and calm it down. However, Catherine insisted we take dinner and a bottle of wine in the hotel at their expense to compensate. Really unexpected (but gratefully accepted!).
- It really is difficult to single anyone out - very often, friendliness from staff can seem a little contrived but the staff here seemed genuinely eager to please and the little things made a big difference (e.g.my wife was ill one night so we didn't go out - the maid and the waiter both asked after her the next day. Also, we ordered a bar snack and can't have waited more than 5 minutes for it but when I came to sign the cheque, I queried why some drinks hadn't been included. The barman said he felt guilty that we'd had to wait for our food so gave us a free round!)
- The concierge (Mattheui I think) as well as Janette, Valerie and Martine on the front desk were really helpful with advice.
- As well as being hugely reliable, the shuttle drivers were really friendly too. Particularly Pablo from Equador who gave us an impromptu bus tour of the old village on the way back from the resort one night.
- I nearly forget to mention Tremblant itself so here are our tips for those who haven't been :
- Everyone told us to try the Scandanavian Spa (2 mins from the hotel - the bus takes you to/from of course) and we went on our last day and weren't disappointed. A variety of steam/saunas/hot tubs in a great setting and my wife and I had a great massage. It was a great way to kill the time before the flight and soothe my aching ski muscles.
- On balance, I'd still recommend having ski lessons rather than not but don't expect a great deal of personal attention in the group lesson - if you learn faster/slower than the group, then expect to be out on a limb. One instructor was great, one was appalling but it's just a bit of a lottery anywhere I guess.
- We found the mountain to be pretty quiet and despite everyone telling us the Saturday was one of the busiest they'd seen this season, the queues can't have been more than 5 mins and you often felt you had some runs to yourself.
- I'd imagine you'd feel a bit stir crazy if you spent every lunchtime and evening in the resort, so I'd recommend a trip to the old village for dinner. There's a couple of great places and Patrick Bernards came highly recommended although we never got the chance to eat there (although a couple from NY told us that the Cayenne Grill was inedible).
- Wrap up warm. I've been to Banff but it's much colder on the east. One day, the wind chill at the top of the moment was -55 - the coldest I have every been in my life and frostbite was a real risk with warnings everywhere but still some idiots were unaware that their cheeks were covered in ice and frozen solid. Bring your best thermals. By the time we left, it was a tropical -15 though.
Overall, I'm a hard man to please and have been lucky enough to stay in some great places all over the world but this was our second best holiday (the first being Baros in the Maldives which is incidentally also part of the Small Luxury Hotels group) and that was thanks in no small part to the staff at Chateau Beauvallon.
Hope you have as good a time as we did.
The Perfect Retreat
Mont-Tremblant was amazing and Chateau Beaulvallon was the perfect retreat. It provides the educated traveler/consumer with all the luxuries and services you would expect in a 5 star hotel without all the corporate shuffle. The staff was warm and welcoming (speaking English, big plus), not to mention very accommodating (special thanks to David, who always seemed to go above and beyond) The rooms were upscale and tastefully decorated with flat screen TV’s, “one touch” fireplaces, and every balcony had a great view. As for the perks, complementary drinks on arrival, comfy robes in every room, and plush disposable slippers available as you make your way to the Jacuzzi (..and when its 10 degrees and snowing, trust me it’s a huge perk..lol). Your team was great and I look forward to my next trip there!!
Even better than before!!
We just came back from a two night stay at the hotel, it was great to be back for yet another super relaxing weekend!
To start off the checkin (as last year) was quick, and everyone was very helpful! We had absolutely no problems getting to our room. The hotel looked great, clean, well orgnaized, and very coazy and warm. We went to the hot tub both days, and found it very relaxing and refreshing at the same time as the temperature outside was -34c. The shuttle bus was great, it was quick, and the driver turned out to be the one of the owners of the whole place! We had a great chat, and he was really happy to hear we were having a great time!
All in all, full marks on everything service/staff/location...everything! One thing is for sure, we will be back soon!
Perfect ski accommodation
This hotel thoroughly deserves to be number one on tripadvisor - it is easily the best ski accomodation I have ever stayed in.
I was going to write a full review with some detailed hints and tips - but someone just beat me to it! (see the previous review "5 Stars").
I can only echo what that reviewer said - the shuttle transfer is great, the bus driver very nice and friendly, and if you miss the bus then they'll send one of the concierges in a people carrier to come and pick you up. On balance staying in a lovely hotel and being a comfortable 5 minute ride to the resort is much better than being in the middle of the (very nice, but...) Disney-esque Intrawest resort complex. This seems to be the way that North American ski resorts are going - a huge artificial village trying to recreate the feel of some of the nicer European village resorts. Personally having spent plenty of time in those European resorts I find the American approach a bit too artificial for my taste, but I'm sure it suits some. All in all, its a nice place to start skiing from during the day, fine to come back into for dinner and shopping a few evenings, but I'd much rather be staying in a "real" hotel.
Chateau Beauvallons is more than just a hotel though - the condo-style suites give you much more of a home-from-home feel. We were in a 3 bed suite, which comfortably swallowed 4 adults and one child, with room to spare - it would just as happilly have taken 3 couples, or a large family.
We stopped on the drive up at a big grocery store and bought supplies for the week - but we held back because we didn't know how useful the catering facilities would be. We needn't have worried - there is a full size range cooker, a large fridge freezer and plenty of plates and pots and pans etc. Having said that, I don't know what the catering is like in the smaller suites, so you might want to check first...
And lastly, for those of you who can't be disconnected from the real world for too long - Dad's office extranet, or more likely the kids MySpace... - there's free wi-fi, that seems to work in all the rooms.
The resort itself is nice - not the biggest of North American resorts, and without enough snow this season there isn't really any genuine expert terrain open, but a great family resort. The greens blacks and blues mostly run alongside each other off the same lifts - so different abilities can do different bits and meet in the middle or at the bottom. It's more than enough for a week - but it really is genuinely cold.
So all in all - a great hotel, and definitely glad we stayed at Chateau Beuavallons.
I stayed at the Chateau with my wife and two teenage sons. Customer service was exellent, hotel in general is of a very high standard.
We styed in a two bed suite which is nearly 1000 sq feet!
We should have booked the three bedder so that my lads had seperate rooms, rather than using the murphy bed in the lounge area for one son - we will know next time!
We had a two bedroomed apartment for American President's week in February. The room was lovely, and always totally cosy, especially nice as it was extremely cold in Mont Tremblant, plummeting to -26 one day. The staff were friendly and helpful, and had arranged our ski hire and ski lesson's for us as requested.
Service was perfect for us. There was always someone available if you needed them, but it was never obtrusive.
The hotel is not in the village centre, which is it's only drawback, but there is a regular shuttle.
We had a lovely relaxing stay here and I would highly recommend it to anyone planning a trip to Tremblant.
We stayed at this hotel in March of 2007 and we would recommend it to anyone who is traveling to Mont Temblant. The service was stellar, the rooms were warm and cozy and the hotel was neat and clean.
Not having been to Mont Tremblant before, we were a bit nervous about not staying at one of the "village" hotels. This turned out to be a non-issue as the hotel provided excellent shuttle service to and from the mountain (5 minute ride). They had a schedule, but in reality, anytime that you needed to go to the mountain, or needed to be picked up, all you needed to do was call.
The hotel also provided ski storage and loaded your gear for you every morning and stowed it at night.
The restaurant at the hotel was very good as well, but the area is surrounded by some really great places and we really enjoyed the food (Dinner for my wife and two kids with fine wine ran about US$ 250/night, although less expensive options were certainly available).
We would certainly stay here again and would highly recommend it to any of our friends who were going to this area.