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Hotel Le Cantlie Suites, Montreal
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Hotel Le Cantlie Suites

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Reviews: 4Photos: 1
1110 rue Sherbrooke Ouest
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Hotel Le Cantlie Suites: Le Cantlie Suites    Check Rates
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  • By AnneKLM on September 8, 2002
  • Hotel Le Cantlie Suites - Montreal
    by AnneKLM
    CAD 120

    There's a fabulous view of the city from the hotel roof, where there is also a rather nice swimming pool.

  • Theme: Hotel
  • Comparison: about average
  • Directions: 1110 Sherbrooke Street West near Peel métro station
  • Other Contact: Telephone.: (514) 842-2000 Fax:
  • Not Helpful 1 2 3 4 5 Very Helpful
    Hotel Le Cantlie Suites: Worst hotel I have ever stayed in    Check Rates
  • Satisfaction:
  • Updated By BigRed69 on June 5, 2006
  • We stayed at here for one night in June 2006 and our stay was terrible. I have never been treated so poorly by hotel staff in my entire life and I have traveled around the world. Our rooms were not ready even though I asked for an early check in, I was given a room key to someone else’s room and walked right in, our 3rd room was 4 floors above the other 2 so our group was split up, our pull out couch was broken and we were only given one cot to compensate, we were charged for 2 extra people when there was only one extra person. When I tried to sort out the extra charge at checkout, Sam at the front desk told me he didn’t want to hear any more from me due to one noise complaint he received. After everything I had been though (without one apology) I was the one being scolded. The hotel has a policy of making the guests clean their own dishes or you are charged $50. I am sure guests before us just put their dishes back after they used them without cleaning then because I found dirt and fingerprints on the glasses. Never stay at Le Hotel Cantlie Suites. The staff is incredibly rude and disorganized.

    Great view of the city from the rooftop pool

  • Theme: Hotel
  • Directions: Downtown Montreal on the corner of Peel Street and Sherbrooke Street West
  • Not Helpful 1 2 3 4 5 Very Helpful
    Hotel Le Cantlie Suites: Surprise Check-Out Bills & Awful Staff    Check Rates
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  • Updated By anadams on August 24, 2007
  • Our encounters with the staff and hospitality system at this hotel were the most unpleasant, frustrating, and inefficient aspects of our trip in Montreal. Front-counter clerks would call us up at 3AM to check if we had guests. At check-out, there were many unforeseen and unwarned costs: we had to pay more than $200 to check out due to parking (understandable at $20/day), internet ($10/day, passwords that do not work, inconvenient sign-up, different log-in information everyday despite the fact that they bill you continuously if you don't tell them to stop the service), charges for guest (they billed us for the entire time we were there, although we just had a guest in our room for a while and who did not use hotel facilities) and taxes/fees of every sort. The man who was also checking-out next to us raised his eyebrows and looking at his bill said, "Wow, I didn't realize there would be three kinds of tax..." We were berated and bullied with challenges like how the hotel would know if our guest ever left if the guest did not check-out at the front desk: this is ridiculous because our guest never stayed overnight, and because we were never told that guests have to check-in and check-out. Surveillence cameras were everywhere on the lookout not for our safety but for the safety of the hotel coffers. Valet is mandatory with parking, despite our wishes against someone driving our car. Bedsheets were not changed at all at any point during our stay: my friend had to settle with menstral-stained sheets the entire time there. All the balconies you see on the facades of the hotel are fake! The window frames are welded shut from the inside.

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average
  • Directions: Near McGill University
  • Not Helpful 1 2 3 4 5 Very Helpful
    Hotel Le Cantlie Suites: Cheap and Nice    Check Rates
  • Satisfaction:
  • usaircon
  • By usaircon on May 30, 2005
  • We had a great stay. The staff was attentitive, and the hotel was warm. It felt rather homey. And the rooms were very oversized.

    The pool is on top of the hotel, but we were there in Feburary and it was quite cold. it was a nice pool though, from the looks of it.

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: less expensive than average
  • Directions: Very close to Peel and Sherebrook intersection. Near the
  • Not Helpful 1 2 3 4 5 Very Helpful

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