Nice Hotel
by TripAdvisor Member Hard2Impress
We stayed here back in 2003 and i really enjoyed it.... It was very clean. The shower was marble and it was clean....
The food in the hotel was very scrumtious! We ate a five course meal for dinner and i loved it!!!!
A lot of people complained that it wasn't near the Old City, but i really didn't mind that.... It sort of gave you the chance to see how the people in the city really live rather than staying in a 'touristy' part of town.... A nice amn at subway offered to give us tickets to go see there junior baseball team play! It was a nice place, and the people were the most POLITE people EVER!!!
Loved it!!!!
Large room, clean but dark
by TripAdvisor Member chuftyboy
The room was a great size for 2 adults and 2 children but was overlooking an internal atrium and hence a bit dark. The decor was dark and dated, same with the bathroom.
The location was OK but not in the city centre as described. It was an uphill 20 minute walk to the old town which was well worth it as this is quite a spectacular city.
There are however some nice bars, restaurants and cafes in the area between the hotel and the hill.
The staff were very helpful and friendly.
Overall, a good experience
by TripAdvisor Member Scion
Two friends and I just returned from a stay at the Best Western Centre-Ville. Overall, it was a positive experience.
The hotel is in a real urban setting, with shops and restaurants all around. We recommend Downtown and Le Postino restaurants, facing each other on St. Joseph Street. There are antiques shops, a food market, and a wonderful bakery with artisan breads and pastries on the same street.
I have only two negatives to report. We were told to park in the municipal garage connected underground to the hotel. On the third day, however, we received a call telling us to remove our car since the city had condemned the garage and closed it. Indeed, there was bracing and yellow police tape all over the place. We had to park on the street, meaning a few blocks' walk, but to the management's credit, they had arranged with the city to allow parking for cars with the hotel's business card on the dashboard. And we saved the $9 a day parking fee!
The second unsatisfactory thing was the Internet access. This consisted of a computer on a desk on a platform, all facing the front desk and the people passing. A sign-up sheet was provided (to get to it you had to stand right beside anyone using the computer and sign up), and you could sign up in half-hour intervals. Morning and evening hours filled up immediately. Additional computers in a private setting would be a real improvement.
All in all, the hotel staff was accommodating and helpful.
Oh, one more thing. The walk to the Old City is just too long and too hilly for most older visitors. We ended up driving and paying meters when we went into town. So unless you're up to this demanding walk three blocks to the bottom of the hill, and several more long blocks up and over the Parliament Hill to the St. Louis Gate, take a cab, bus, or take your car. This is probably the only reason I would think hard about staying in this hotel again, as opposed to one in the Old City.
Quebec City is an incredibly important historic asset for North America. If you have not been there, you must go!
Good Location and friendly staff
by TripAdvisor Member Colin_Sarnia
I recently spent 3 nights at the Best Western City Centre in Quebec City. We were in the city for the last weekend of the Winter Carnival, and most places were booked solid for what we needed (party of 4, so 2 beds in a room) when we booked here, a month in advance. Considering this is one of the busy times for Quebec City, the rate we payed was reasonable for 4 people.
Upon arriving at the hotel, we went straight to check-in and had no issues getting 4 room keys. Service was very friendly and helpful, and their English is very good. After getting the room number, I went back and gave the keys to the Valet, their only form of parking available. The streets are tiny with little room to get around, so I can understand this, and I'm glad I didn't need to find a spot to park. Parking cost $18/day, and is not included.
The room itself was on the 6th floor, the top floor. It was quite spacious, with 2 queen beds and a decent sized bathroom. We were very pleased with the room, it was in good shape and for 4 people, we never felt cramped. Service for changing the towels and cleaning the room/beds was as good as expected.
Other things of note: There are free newspapers on each floor, the Globe and Mail and a Quebec newspaper. These were delivered each morning, except Sunday morning it seemed. There is a pool and workout gym as well, though none of us tried either. The gym had a treadmill, eliptical, bike, and some weights. There was a public computer in the lobby which you could use for free to check your email, weather, etc. We found this handy to check the weather conditions for the drive home, and just looking things up in the nearby area.
Surrounding Area: There are many smaller restaurants and eateries in the surrounding area, with lots to choose from in a 10 minute walk. The area isn't the most upscale, and pales compared to the Old City / Parliament area, but it was decent. We had a good breakfast in the cafe at the base of Hotel PUR, and prices were reasonable.
Accessing the Old Quebec & The Winter Carnival: This was the main reason we were in Quebec. There is a ~20 minute walk to get up the hill to near Parliament, and probably ~25-30 minutes total (5 minutes from Parliament) to get to the main grounds of the Carnival on the Plains of Abraham. The sidewalks aren't too steep to walk, but can be a bit slick with snow and ice. The other problem is, Saturday was a *very* cold day (-20C and below), on that day the hotel seemed quite far away and people may want to cab it up or down. The weather certainly isn't the Hotel's fault, but the distance does become a factor at that point. Sunday was far warmer, and we rather enjoyed the morning and evening walk to start and end our day. So, the distance will only be a factor if the weather turns poor.
All in all, I would recommend this hotel if you are looking to save a bit of money on a hotel room while visiting Quebec. The location is pretty good, but not as good as hotels up the hill and in Old Quebec. As long as you are mobile and the weather cooperates, the walk is more than managable and the hotel will serve most people quite well I imagine.
Decent 3* in downtown Quebec City
by A TripAdvisor Member
I stayed 3 nights at the Best Western Centre-Ville from April 19-22, 2008. The hotel is located in a not-so-lovely part of downtown Quebec City, across from a bus terminal, and about 20 minutes walk from the walled city. Parking at the hotel is by valet only and costs $18 per day. However, this is not really necessary if you trust your vehicle on the street. On the many small streets near the hotel there is free 1-hour parking from 9-5 Monday - Friday (Lundi - Mardi in French, in case you can't read the street signs), and the parking has no time limit during other times except when the streets are being cleared of snow.
I emailed the hotel in advance requesting a renovated king-size non-smoking room and received a very positive reply. I arrived late at night and was greeted by the bilingual staff. Unfortunately, there were no king rooms available for the duration of my stay, so I had to settle for a corner double room on the 5th floor. The front desk staff helped call a local restaurant for me to ensure they were still open for dinner, and then gave me a map and directions.
The room was a bit dated and the carpets slightly stained. The beds were a bit soft and there was only one end table in between the two beds. The street noise wasn't a great problem but on one night there were some people yelling outside past midnight. Inside the room, there was a large safe but surprisingly no fridge. The television was a decent size but had only a few English channels. Next to the telephone was a coffee maker, and there was also an ironing board and iron in the room. The bathroom, which was obviously recently renovated, had an above counter mounted sink and a new multi-spray hand shower. The towels were not very soft. Toiletries included Pantene Pro-V conditioning shampoo and lotion.
I didn't use any of the hotel's facilities or restaurant so can't comment on that. Newspapers available by the elevator included French and English-language papers.
In summary, this was an acceptable 3* hotel but not ideal for visiting old Quebec City, especially without a vehicle (I drove everywhere, so it wasn't an issue). If I had paid more than the $72 that it took to win the hotel on Priceline, I would have been unhappy, but as it stands I think it was a reasonable choice for my situation.
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