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 | Quebec Loews Le Concorde Reviews | Tips 1 - 5 of 5 |  |
 | |  |  | Loews Le Concorde: High Quality - Great Location Compare Rates NEW! | Tip Rating:   Satisfaction:   |  |  | |  |
This hotel is a fairly high-quality establishment with a really great location in Quebec City. Despite this, I had a slight problem in that my room did not have the usual hotel booklet describing all their various services. As a result, when I wanted to order room service on my first night in town, I had to phone down for one to be sent up. Over a half-hour later, I was still waiting and had to phone them again - this time it arrived within minutes. Then, when I finally did place my order it took another 45 minutes to arrive! The chicken pot pie certainly was good but, by then, I wolfed it down so fast that I don't remember many details!
Located beside the very scenic and well landscaped Plains of Abraham, where the battle that determined Quebec's fate was fought in 1759, the hotel offers easy access to a relaxing walk or jog in this area. Also, as you step out the front door, you are at one end of the always hopping Grand Allee and its multitude of street restaurants and bars. The top of the hotel also has a revolving restaurant on its 26th floor.
I paid an official $159 Canadian/night but it translated into $185 after taxes (US$140) plus another C$19/night for hotel parking. Leave a Comment Theme: HotelPrice: US$120-180 » Currency ConverterComparison: more expensive than averagePhone: 418-647-2222Directions: Beside the Plains of Abraham & at the start of Grand AlleeMap: Loews Le Concorde
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| | | | Loews Le Concorde: A quickstep to the centre Compare Rates NEW! | Satisfaction: | | | | |
This hotel overlooks the Grand All?e, a street that is home to some of the city?s most fashionable restaurants, bars, lounges, and nightclubs.
Grand lobby decorated with live plants and plush lounge furnishings to its elegant revolving rooftop restaurant, this modern hotel projects an ambience of comfort, convenience, and style.
This hotel has a glass elevator leading to a revolving restaurant, as well as a lobby restaurant offering breakfast daily and drinks in the evening. Other highlights include an outdoor pool, spa tub, two saunas, and a fitness center. The atrium-lit children?s recreation center offers ping-pong, foosball, and board games Leave a Comment Theme: HotelPrice: US$120-180 » Currency ConverterComparison: more expensive than averageMap: Loews Le Concorde
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| | | | Loews Le Concorde: Worse place to stay in Quebec Compare Rates NEW! | Satisfaction: | | | | |
First off, this hotel is about 30 years OUT OF DATE, and the service team should take some classes in "how to treat customers right, especially when they pay a good price for service". The Loews could use about 4-5 seperate SERVICE ELEVATORS - as they have 4 little elevators that have LONG lines that stretch back to China. If any new luggage arrives, look out....the bell boys will be hogging up your elevator and the line just grows and grows and grows....
They have ONE ice machine in the entire hotel (on the 4th Floor), which also slows down elevator traffic. The gym was also less than stellar, as it was the size of someone's bathroom and was situated right next to their pool. The only good thing about the 4th floor is the FREE JUMBO WATER DISPENSER that you can use to fill out your little water canteens, and not have to pay those awful prices for the junk in your fridge. Use it and use it well and save your money.
We can go on, but the highlights of the bad service include:
1. Needing a blanket at around 12 midnight, so we called the front desk, but they wouldn't come up and deliver it. So we had to go down and get it ourselves. Strike ONE for their customer service.
2. We tried to buy ONE stamp to mail a postcard, but the hotel said that we needed to buy a MINIMUM of 6 stamps from them or else!? Nice eh?
3. We tipped the cleaning lady 2 dollars, but she didn't refill our shampoo and soap, and when we approached her afterwards, she gave us USED shampoo and soap!!!! The bottle was half empty and filthy!!! No joke
What's weird is that they cleaning folks like to get a head start on the day, so what happens? Our door opened up at 8AM and in pops the cleaning lady! Just leave the do not disturb sign on your door folks at all times...
Again, we can go on, as there was other forgetful incidents, but this place is just not worth it
The city is awesome. I recommend to all romantics, but partyers must have a lot of fun too... Theme: HotelPrice: US$180 and up » Currency ConverterComparison: more expensive than averageMap: Loews Le Concorde
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on August 21, 2004
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