4 seasons weekend
by TripAdvisor Member bcad
We got a good weekend deal on the 4 Seasons. The staff were all bilingual and the service was great. The facilities were nice although not as nice as other 4 Seasons hotels. The pool is outdoors and small. The restaurant was overpriced for the quality of the food. The hotel taxis are expensive! I guess you are paying for the air conditioning and the English speaking driver. For comparison, the radio taxi to the hotel was $8.00. The hotel car back to the airport was $35. If you have a little bit of spanish, take the radio taxis. The location is very convenient to Chapultapec. We went to the zoo to see the pandas but in our opinion it was not worth it. The zoo on Saturday was extremely crowded. They do not allow purses or bags of any kind and so we had to check it outside the gate at the entrance. The exit we used was not near the entrance so there was a lot of walking to get our bags back. Also, I did not think there was anything in the Zona Rosa worth seeing. The Sabado Mercado was great.
Phenomenal
by TripAdvisor Member geoffery
We stayed at the Four Seasons in D.F. for our honeymoon. The service, rooms, staff, and food were flawless. What a beautiful room overlooking an immaculate courtyard. Each morning we would eat breakfast on the patio in the courtyard. This place is beyond compare.
Outstanding hotel
by TripAdvisor Member tengohambre
My family and I recently returned from a five day stay at the FS Mex City. We had a terrific time. The hotel is exceptional and Mexico City was great.
We have stayed at a few Four Season's hotels and this one ranks with the best of them. Service is simply fantastic. The concierges, doormen, housekeeping, front desk; everyone truly seems interested in how you enjoy your stay. It shows. The concierges were patient, all spoke English (and I speak Spanish) and they had great suggestions. They could not have been better.
We had a suite with a view towards the courtyard and it was huge. As others have noted, the hotel is an oasis of tranquility in the City. If there is one "item" I would note it is that the room seemed to be showing its age. Everything was in order and the room was spotless but, you had the feeling that an updating was due. And, of course, one has just begun. When we were there the hotel had recently begun a renovation of all the rooms, with none yet being finished. The hotel also has a very pretty smallish outdoor pool area, with a good health club. The lobby is elegeant and comfortable.
The location is good, although there is not much to walk to immediately nearby save for Chapultepec Park, which is immense and very interesting. Chapultepec Castle is a very short walk and is fascinating and worth the trip. There is a Sanborn's on the same block as the hotel - a terrific thing in the event you forget something back home.
We used the hotel service for a pickup at the airport and it worked smoothly. It is a bit pricy but, likely worth it in terms of hassle avoided. The hotel cars back to the airport are half the price charged for the pickup. Although the hotel has cars always available for touring and as a taxi service, we usually simply asked the doormen to call us a "sitio" cab, and one arrived within a couple of minutes. The price difference was substantial. We did likewise throughout the city - either asking a restaurant to call us a taxi or using a "sitio" station, which are readily available at all tourist destinations.
We also took a tour to Teotihuacan through the hotel. It was well worth the time and effort; the pyramids were fascinating, as was the Church of the Virgin of Guadalupe. The Bazar Sabado in San Angel on Saturday's is also very worthwhile. Mexico City is immense and, even after a few days, we could have spent more time there.
With respect to crime, we never once felt threatened, at all. We used common sense and visited mostly well traveled spots frequented by tourists and -- we had a terrific time. Mexico City is fascinating, the people were uniformly warm and welcoming (much more so than in some other cities we've visited), the food was great and, compared to Europe, the prices are substantially less expensive.
In short, we loved the FS, plan to return and highly recommend the property.
Noisy
by TripAdvisor Member Tzatzil
My family and I recently had an important event and we chose to stay at the Fouir Seasons in México City, I required bedrest and tranquility for 3 days -after a medical event - (the length of our stay). So, considering the high standards and rates I was completly sure I woud get the rest I needed. They gave us a notice that tha hotel was under renovation, but that it would not be a problem, it was. The day of sept 21st was terrible, there was drilling and hammering all monring and afternoon; I complained several times, and was allwys assured that the noise woud stop, the suggested I change rooms, but I coud not pack or move! The offered a massage which I accepted, and recieved while listening to the drilling and hammering. The service is good, the hotel is beautiful, but I would not stay there again, it's too expensive to have to tolerate construction work!
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