Tesoro Resort is located in front of "La Audiencia" beach in the Santiago peninsula. From my pint of view it is not the best place to stay for a single reason, it is enormous. It has seventeen floors and hundreds of rooms, this by itself would not be a problem, but it seems like the hotel staf is easily overcomed by the size of the building, and so they are unable to provide you with the best services. The day we arrived none of our rooms were clean, and we had to wait a lot of time before being able to occupy them, in the night we had to wait for over an hour for an hour to get a extra bed we had requested in the moment we arrived, also some plates and glasses in our room were dirty. This only has two possible solutions, or they make their hotel smaller, or they hire more employees, the way it works now it is not your best option.
On the other hand the rroms are spacious, they seem to be worried about ecology (as they ask you to keep your room towels hanged up if you wouldn't mind to use them again in order to save water), and the service in restaurants and bars is excellent. We travelled to Manzanillo after a hurricane and the afternoons were usually rainy, we spent hours in a restaurant or in a bar and we always left satisfied with the food variety and quality and with the service of the waiters.
Still consider you'll probably won't get the best service in your room. Theme: HotelPrice: US$80-120 » Currency ConverterComparison: more expensive than averageDirections: In the Santiago peninsula, very near Las Hadas, in front of "La Audiencia" beach.
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