Club Regina Puerto Vallarta

Paseo de la Marina Sur 205, Puerto Vallarta, Pacific Coast, 48321, Mexico
Raintree's Club Regina Puerto Vallarta
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More about Club Regina Puerto Vallarta

Club Regina is top notch

by TripAdvisor Member lorRochester_NewYork

There were four in my party who went to Puerto Vallarta from 1/24/04-2/9/04. We stayed at the Club Regina which I booked through RCI. All four of us thought the accomadations were wonderful. Large rooms with a view of the bay outside of our bedrooms. Everyone at the resort were very friendly and could not do enough to make our stay enjoyable. We were able to exchange our money at almost any time and whenever we asked opinions about different restuarants and sites to see we got wonderful advice. Tha marina just 5 minutes walk from the resort was a very nice place to visit with loads of great restaurants to choose from at great prices. Victor's Cafe topped the list and is located when you first enter the marina. Public transportation was just across the street from the resort and took you anywhere in puerto vallarta. The city tour was worth every penny and we had a great time.
The beach at the resort was fine and the four pools had plenty of chairs so you did not have to go out at 7:00 am to reserve your chair.
The grounds were lovely and very clean with tons of trees and plants and flowers. We stayed at the club regina for 2 weeks and cannot wait to go again to puerto vallarta and hope to stay at the club regina.
Also mass was held every sunday at 11:00 am and Walmart's was a short distance away which we went a couple of times. We have been to many places on vacation and this was the best.

The Best Bar None!!!!

by A TripAdvisor Member

I used to own a time share at this resort, and lost in the divorce,but that is neither here nor there, the reason I am writing is that club regina is wonderful, beautiful pools, very nice staff, clean rooms, and nothing was ever a problem and when we went back year after year, the staff greeted us with hugs and when we left too, I have never felt more welcome in a place anywhere, never had any problems, whatsoever, so in response to the couple from utah, maybe its in your delivery,,,mother always said you get more bee's with honey, than vingar..just food for thought, but to all who haven't been to puerto vallarta, its a must,I can't recomend this place enough...memories I will cherish for a lifetime

thank you

We came, we saw, we bought

by A TripAdvisor Member

Upon recommendation of friends who own a time share with Raintree (the Westin affiliated group), we took advantage of their promotion for 5 days/ 4 nights. We upgraded to a one bedroom suite and were put up in the Club Regina, the time share units adjacent to the Westin. The room was spectacular, service impeccable, and staff were incredibly friendly and helpful. Our assigned host, Brian Harvey, and sales rep Jonathan Holmes handled our every need from initial contact to presenting the plan. We bought without hesitation. We travel MX extensively, but agree PV is now our favorite MX destination. A polite "No thank you" will stop other time share hawkers, don't miss old town, whale watching, Rhythms of the Night, and the flea mkts downtown. Skip Bianco (way overrated), Pipi's is a must for MX food, and get to know the sales guys on the streets- they're only making a living!

Don't Stay at the Westin

by TripAdvisor Member Bigmamma

We just returned from the Westin Regina. While the pool and the grounds
are beautiful we would not recommend staying there. We had a deluxe
ocean view room on the 9th floor with a king bed. Our room would have
been nice if housekeeping would have kept it clean. We had nothing but
problems with the housekeeping staff. When we checked into the room,
none of the mirrors had ever been cleaned and there was dirty areas and
dust all over them. All of the water glasses were dirty. We complained
to the front desk and the "service express" for 3 days until my husband
finally had to yell at someone at the front desk and they finally sent
the head of housekeeping to clean all of our mirrors. That was the only
time the mirrors were cleaned and, after that, we just didn't bother
complaining about them anymore. We never got clean glasses and kept
buying paper cups to use instead. The maid did not replenish the
shampoo and I had to call and insist that they send someone immediately
to our room with shampoo. I even went so far as to leave the empty
shampoo bottle on the vanity so the maid would get the message and she
cleaned around it and left it there! She also never replenished the
soap. After my husband yelled, we finally got daily shampoo and soap
supplies. We never had a problem with getting fresh towels or kleenex.

Another day, we left the room at 9 a.m. and returned at 3:30 p.m. to
find that the room had not been cleaned. Once again we had to go
downstairs and complain at the front desk.

The sheets had stains on them that obviously had not been removed in
the wash. The sheets also did not fit the king size bed and the bottom
sheet did not cover the entire mattress. The last night, I gave up and
stripped the bed and remade it to try and get the sheet to at aleast
cover the mattress pad. I even took one of the top sheets and tried to
tuck it in so we weren't "short-sheeted".

One night (and only one night) we got "turn-down" service except they
didn't turn down the bed! They did replenish the towels and straighten
the bathroom and leave us 2 Hershey kisses next to the bed. We didn't
eat the candy and I left it on the desk when we went to the pool the
next day. When we returned to our room later, the room had been cleaned
and the maid had either eaten our Hershey kisses or taken them. Either
way, they weren't there anymore!

All of the concerieges were the most miserable people I have ever seen
in that job. They never smiled and acted like they were doing you a
favor by answering your questions. Getting information from them was
like pulling teeth.

The rest of the hotel staff would keep apologizing in a nice way and
swear that they would have the problem taken care of but then, nothing
would happen.

As someone else has written previously, if you don't return your pool
towels by 6 p.m. there is a $40 per towel charge. There also is a $5
daily charge to use the health club.

But the last straw was the letter attached to our bill telling us that if we wanted a late checkout they would love to accomodate but they would charge $10 per hour for it. We have stayed in some of the finest hotels and resorts and have never been charged for a late checkout. Either the hotel says you cannot have a late checkout which is understandable or they will graciously extend your checkout for 1,2 or 3 hours.

Do yourself a favor. Find somewhere else to stay.

Dishonouring the Westin Name

by A TripAdvisor Member

We chose the Westin Regina for our first visit to Mexico to ensure we minimized the risk of disappointment for our children and the grandparents whom we had along. Quite a letdown! Our original booking quote was never honoured and the 'Deluxe Ocean View' rooms (for which we paid a premium) were at palm tree level and as far back in the building as you could get. No amount of gyrations would enable one to get a view of the water. Like our quotation problem, the 'View' concern was met with blank disdain by the staff. Partially used shampoos greeted us and the housekeeping never showed much improvement thereafter (we had a running bet as to when staff would pick up leftover beer bottles in the common areas - which sat in the open for days). Everything imaginable attracted an extra charge (coffee in the room to cheap blow-up flotation rings in the freezing pools). Pools areas were crowded with insufficient chairs (and no railings to assist getting into the pool for our elderly parents). The Time Share people were very aggressive (90 minute presentation was actually 4 hours and we had to become rude to escape).

On the plus side, the grounds were lovely and the meals at the restaurant were pleasant (albeit a little over priced). Cookies and door handle gift bags on Christmas day were a nice touch. All-in-all a tired property which no longer lives up to its long ago reputation. We will not be going back nor recommending this hotel.

Loved It !

by A TripAdvisor Member

We just returned from the Westin Regina in PV. Because of some of the reviews written here we were rather hesitant and didn't know what to expect. We LOVED it! We had a beautiful suite on the 8th floor that overlooked the pool and the bay. The view was breathtaking! Our room was very clean and the service was excellent. Our balcony was large and had its own hot tub. The pool area at the Westin is beautiful. They had a full house and yet with all the room at the pool one would never know it. The concierge helped us book dinner (Valentine's Day) at the Vista Grill. It sits up the mountain in the "Romantic Zone". What a wonderful experience. The grilled lobster was fantastic! I would highly recomment this place too. All in all....LOVED IT !! We plan to go again soon. Dave and Maralee

Thiefs and Noise

by A TripAdvisor Member

We stayed in the Club part of the resort (timeshares) but it's pretty much all the same resort. After getting ripped off on the cab ride to the resort we checked in and were immediately bombarded by RCI reps trying to get us to go to the "90 minute" timeshare lecture. We decided against it because everyone we talked to said it turns out to be 3-4 hours long! We went to our room on the bottom floor, put down our things, and went to town for dinner. We came back three hours later to discover that someone had been in our luggage and had stolen our $500 new digital camera. We called security and they said we had left our doors open (a sliding door that we couldn't get open before we left).
They checked the key lock and no one had been in our room, so they said it was our fault for leaving the sliding door open. After reading another review about the maids leaving these doors unlocked,it makes me wonder... The security guy barely spoke English (while other members of the staff had wonderful English) and kept saying things like "Well, this is a life experience" and "sometimes these things just turn up." They also blamed us for not having a security box, which no one ever told us were available! Anyway, we never got so much as an apology. I guess we learned NEVER to stay on the bottom floor anywhere. The other horrible thing about this hotel (the club part anyway) is that the hallways and floors are that red tile, so everything echoes. Our room was right next to the employee entrance/lockers/laundry. We did not have one solid night of sleep the whole week. Employees were coming and going until midnight and then started showing up at 6AM. They were incredibly loud and disrespectful, racing down the halls in the towel bins and yelling down the halls to one another. The food at the resort is outrageously priced and not good at all. Puerto Vallarta is nice if you go understanding that the rest of Mexico is not like it and if you bring enough money and energy to go on a few excursions. We did they canopy tours, ATVs, and a snorkeling cruise which were all excellent!
You get to escape the timeshare salesmen and the locals trying to squeeze money out of you. Be careful because PV is not as cheap as the rest of Mexico. They know they can get money out of the tourists.

Ahhh...we really did have a good time aside from the hotel. It put a damper on our trip. If you do stay here, stay on a high floor, don't bring any valuables with you, and don't eat at the resort.

Great pools/good beach

by A TripAdvisor Member

The Westin Regina is probably one of the nicest hotels in the area. The beach was great for sand castles and lying around watching the boats go by. It is 200 yards from the marina, so you see cruise ships to small sail boats. Eat dinner at the marina (there are 8-10 different restaurants there) The westin has so-so food that is expensive. They will soon open their beach side restaurant called Nikki Beach. It looks great for sunset dinners. We tried La Palapa restaurant (in the romantic zone), we all got sick from the food and the restaurant and view is very over rated, vendors are bugging you continuously from the beach. A fancy but excellent place to eat is Trio. Great food in the downtown area. A must is the Miragalante Pirate ship sunset cruise/dinner. It is fun the the food was great!

Overpriced, overcrowded and over-rated

by TripAdvisor Member ffxtraveler

Myt husband and I just returned from 7 nights at the Westin Regina and I was underwhelmed by and disappointed in the accomodations, the amenities and the staff. Granted I chose the wrong week, the week before Easter when the Mexican people take their holiday at the beach, but the hotel was always noisy, day and night, the pools and were so crowded you couldn't get a chair and the prices at the restaurants were insultingly expensive; we felt that we were bing ripped off the entire time we were there. We arrived on a Saturday afternoon with "music" blaring over the speaker system that went on every day, all day and into the night; we were told that one of the pools would be for adults only but there were children in all of the pools all the time; the very small beach was a big disappointment and the water uninviting. To add insult to injury we were charged $4 dollars for using the coffeemaker in the room once, a complimentary feature in every other hotel around the world. And don't gety me started on the timeshare people and their constant verbal assaults. I recommend Ixtapa if you want the Pacific coast of Mexico and the Yucatan on the East Coast but I recommend you skip this hotel for your Mexican vacation.


by thisit811


In downtown PV, one of the most enjoyable attractions in Puerto Vallarta that you'll experience with the beautiful view of the emerald colored bay, stroll on the beachfront side and an unobstructed view of the breathtaking Puerto Vallarta sunset and one of the most city's symbols, a bronze Triton with a Mexican sombrero ride on a Seahorse. Walk on the other side and you'll enjoy the shops, bars and restaurants along the Melecon. Relax, eat and stop at the happy hour bars or rest your feet on the benches, take a photo with the green "Kiosko" in the middle of the square, which is normally used for Sunday music.


Westin Club Regina Resort located near marina. Beachfront resort with huge palm tree swimming pool & sinking bar pool & great entertaintment.
The suite two bedroom, its have living room, 2 1/2 bathroom, full kitchen, two jacuzzi on the terrace facing the ocean and swimming pool below.
It's a gorgeous resort, we fall in love with the place.
Sadly! a week flew bye so fast. It was one of the best vacations, we have in our life.


Las Caletas located on the south coast of Puerto Vallarta, a variety of beaches with golden sand and blue waters, but if you are seeking a tropical beach hideaway, you'll love the tranquility of Las Caletas. This secluded nature preserve lie on a white sandy beach where the jungle vegetation of the Sierra Madre mountains meet the crytal blue waters of Banderas Bay.
Las Celetas is only accessible by sea, and while cruising across Banderas Bay you can take photographs of Puerto Vallarta's fantastic coastal scenery. As the boat nears Las Caletas, the Sierra Madre Mountains provide a verdant jungle backdrop for dramatic photos. One you arrive you can photograph Las Caletas' natural beauty, take images of Banderas Bay's flora and fauna.
Rhythms of the night: When you are at Las Celetas. You must see Rhythms of the night show. Rhythms of the night show is fantastic, an sartic fusion of maxican countruy's deep indigenous roots with modern evolution, a professionally choreographed 25 minutes show evokes the birth of mankind-beginning with the sacrifice of Mexico's main deity and the discovery of corn, which led to civilization as we know it.
After the show: A sumptuous candlelight dinner follows this spellbinding spectacle, with delectable offering fit for the gods. Whether dining covivially in a group or at an intimate ocean-side table for two or more people. It's awesome & romantic site.
It was the best trip that we went to Las Caletas.


Westin Club Regina REsort, Puerto VallartaWestin Club Regina REsort, Puerto Vallarta

inside the churchinside the church

Us at Cafe RomaUs at Cafe Roma

This is the salsa being preparedThis is the salsa being prepared

Forum Posts

Beach club for a day?

by meginoregon

I've been looking on several PV forums, and haven't found what I'm looking for. We'll be staying in a condo, and would like to spend a day at a resort or similar, with fantastic pools, great beach, etc. Are there resorts or beach clubs that tourists can pay a fee and just use their facilities for a day?

RE: Beach club for a day?

by Rt1

Look into the Westin Club Regina in the Marina District. Great Pools, OK Beach
Great Beach bar/restaurant adjacent. One of about 6 around the world.


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 Club Regina Puerto Vallarta

We've found that other people looking for this hotel also know it by these names:

Hotel Regina Puerto Vallarta
Club Regina Puerto Vallarta Hotel Puerto Vallarta

Address: Paseo de la Marina Sur 205, Puerto Vallarta, Pacific Coast, 48321, Mexico