Hacienda San Angel

Miramar 336, Col. Centro, Puerto Vallarta, Jalisco, 48300, Mexico
#67
Rank 67 of 178 hotels
in Puerto Vallarta
Terrible (1.0 out of 5.0) 1 review
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Luxury Travel Jungle and Rain Forest Spa and Resort
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MANDO94's Profile Photo

MUST AVOID HOTEL IN PUERTO VALLARTA

Terrible (1.0 of 5.0 stars)
by written on January 31, 2006

Recently stayed with a group of friends at this hotel and would have to say we were all treated as children. The youngest adult present was 34 years old. The entire hotel was rented out by my friends yet the major problem was with the owner. She made it clear that the customer is not ever right and repeat business is not of a concern to her. Example:
1. Female guest requested regular full body massage arranged by hotel. She received a massage which also included the use of accupuncture which ended up bruising her entire back. The owner blamed it on the guest and said it was probably a sun burn. When guest refused to pay for massage, owner phoned local police to enforce payment.
2. Owners dogs tend to roam hacienda and occassionally bite. If they bite you, it is your fault for getting to close!
Keep in mind, my friends had rented all rooms for us spending somewhere between $15k-$20k! Cant imagine if it had just been one guest or couple. Please dont waste your money!

Unique Quality: This hotel has the potential to be one of the nicest places to stay in P.V., but will never achieve that due to the owner. In defense of the staff, their service was very good in spite of the owners attitude toward guests.

Directions: Downtown Puerto Vallarta, behind the big church

Nearby Hacienda San Angel

Hacienda San Angel

We've found that other people looking for this hotel also know it by these names:

  • Hacienda San Angel Hotel Puerto Vallarta

Address: Miramar 336, Col. Centro, Puerto Vallarta, Jalisco, 48300, Mexico

Amenities at Hacienda San Angel

  • Restaurant
  • Swimming Pool
  • Room Service
  • Business Services
  • Free High Speed Internet

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