Better than expected!
I went to Getaway Club 2 weeks ago with my wife, and our 2 friends (2 couples all together). With all the stuff written about the Getaway Club, we were not expecting much. However, what we found out, is that it seems WAY too many people are expecting a 4 star resort for a 2.5 star resort price.
When we are looking for a 2.5 star resort to stay in, it is not because we want to lay in our rooms all day and admire the brand new stylings of the painted doors and the drapery. We want to get out and do stuff. That is what the Getaway Club provides. A place to lay your head in between your adventures in one of the friendliest and most enjoyable cities in Mexico. What they also provide, at least on par with the 4.5 star Sheraton next door, is a level of service far beyond what we expected for the price we paid. It is a relatively small resort with a staff that works 6-7 days per week, so you get to know many of the staff members, who work tirelessly on a wage that should be illegal, to make your vacation the best it can be.
Leno, the man working as the concierge/tour information booth, had any and all information we asked for, including calling his wife for help with a medication that my friend needed to take for his ears. He also provided us with restaurant reservations and suggestions for any mood/occasion we had thrown at him. His efforts were well past his job description!
Aldo, the "host of the festivities", and the rest of the entertainment group work 7 days a week at what seems like 18-20 hours a day, to help create the party mood that this resort is known for. Although we weren't there for the extent of carnage and debauchery that some go to Mexico for, we still had fun with the portions of the "show" that we chose, and I am amazed at the fact that they don't all collapse from exhaustion.
The rooms: As I said, we were not there to hang out in the rooms. Some reviews on this site show pictures of rusted or deteriorated door handles/hinges, and this is true. However, looking past this superficial issue, the rooms were nice, clean, needed updating but it was a place to rest your head without worrying about 1. cleanliness (sheets/towels were changed daily, etc) and 2. Security(assuming you follow simple elementary practices such as renting ...and more importantly...using the safe they offer, and locking your door and patio door.)
Safety/Security: there was no safety concern at all when we were there. Nobody was suspicious at all in the resort, including security guards (which has been mentioned in reviews), and security measures were sufficient. Use the safe, as I said. It is large enough to fit all wallets, passports, pocket cameras and any mp3 players you might have, and more. Why take the chance of having to complain about it after the fact. Just be smart.
The food: as mentioned before, yes they use weiners in a few things. But not so many that it isn't avoidable. Besides that fact, and the fact that I thought the food should be hotter (almost every hot dish was luke warm), the food was decent quality for the type of resort, and definitely edible, even tasty! We didn't want to eat it ALL week, but it was very nice to have it available. Do not bother with the a la carte restaurant though. The buffet food is actually better, if you can believe it! And the omelette lady, as mentioned, was the highlight of all food there. she is amazing!
Overall, I highly recommend this place for anyone under the age of 35, or anyone that does not have a problem with more of a party atmosphere that wants to go on a budget. The excellent service of of the staff far outdoes any shortcomings this place has, and its amazing location, among the 4 and 5 star resorts, with its own beach, and its proximity to downtown, makes it THE perfect resort for anyone looking for a vacation without going too far into debt!