Value Score Average Value
Good For Families
A basic accomodation in downtown
I found this hotel on a website, checked its characteristics and my man and I thought it was enough for what we needed -- and the price & location were very attractive as well. So I booked a double room with a double bed (there are some which have 2 single beds) for $415 MX pesos (about USD $30) per night, with parking and breakfast for 2 people included.
So the price was perfect and it was only 3-4 blocks away from the heart of the city and we even got a room with a street view, which was ok because the inner rooms seemed to be quite dark and the street where the hotel is located is not too busy so there wasn't too much noise and the view was OK.... however, the hotel is very basic, rooms are quite small and not very well insulated so we could hear every noise from inside the hotel (noisy neighbours, people slamming doors, maids chatting/arguing in the morning), the bathroom got flooded every time we took a shower because the drain wasn't working properly, and we had to fight EVERY DAY to get our towels because the maid would only leave one after cleaning the room every morning, when we clearly needed 3 (1 hand towel, 2 bath towels). My man also requested an extra pillow and a blanket, and he had to wait a whole day and ask for them 3 times before getting them.
As for the breakfast, it was served between 8 and 11 AM only and it was a fixed menu: any extra thing you asked for had to be paid for separately. The menu consisted of a main course, fruit, a glass of juice and a cup of coffee. The main course was always made of vegetables: zucchini, cactus, potato, corn, cooked with different sauces, plus refried beans. It was tasty but there were no eggs or pancakes or other stuff available, except if you paid for it.
The parking was another issue, as it was not attached to the hotel.... it was a private parking 2 blocks away where the guests were allowed to park their cars, but it was open only between 7 AM and 11 PM, and daily tickets had to be provided by the hotel so you could give them to the guy in charge of the parking lot in order to be allowed to take your car out -- which by the way was NEVER advised by the hotel so we had problems the first time we tried to retrieve our car. The guy was not too kind so we decided not to use that parking anymore and just park on the street. During the daytime it's almost impossible to find a free spot close to the hotel to park, but at night it was easier and it was safe too. Only problem is that, as mostly anywhere in Mexico nowadays, there are people who offer to "watch" your car even if you don't want them to and then expect you to give them money for "allowing" you to park on the street in front of the hotel and taking care of your car.
Unique Quality: So, apart from the price, we weren't too pleased with this place in general. It was clean and offered the very basic facilities, but that's it. The rooms have a bed, a closet, a table and cable TV, and a small bathroom with a shower (big enough and with hot water available at all times). As I mentioned above, the service was pretty poor and slow, we didn't usually get all the items we needed so we had to ask for them; the hotel was small yet it got noisy when the weekend started, so the service at the dining room got REALLY slow too the morning after as there were too many people to take care of; the parking is rather a scam even though it's included in the room price....
This hotel has a "sister" hotel a block away which is a bit more expensive, so we thought that the service and facilities would be bit better too..... Its name is Concordia, so you may want to try that one instead, the location is still great and the price is still pretty acceptable. I probably wouldn't come back to Qualitel again. UPDATE: We already tried Concordia.... and weren't too pleased with it either. Please see my review next......
Directions: Few blocks away from the cathedral & main square, towards the north (only a short walk from the candy & handcrafts market).
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