Barcelo Costa Cancun

Blvd Kukulcan km. 4.5, (Formerly Gran Costa Real Resort), Cancun, Yucatan Peninsula 77500, Mexico
(4 star hotel)
#26
Rank 26 of 217 hotels
in Cancún
Excellent (4.5 out of 5.0) 7 reviews
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Family Travel Spa and Resort Romantic Travel and Honeymoons
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Great Vacation

Best (5.0 of 5.0 stars)
by written on August 7, 2010

My family had a great week at this hotel, and I highly recommend it. We selected this hotel from lists on the internet, based on the offer of an excellent all-inclusive deal. The employees of the Barcelo Costa are the friendliest and most helpful we have encountered in any hotel. They clearly are working very hard to ensure that guests are well taken care of. The food was very good, the rooms were comfortable, the pool was really fun, the evening shows were very entertaining, and the hotel concierge took the time to help us plan amazing excursions around the area. We had a little problem with the drain in our sink, and I reported it to the front desk. A repairman arrived within five minutes and fixed the problem instantly.
The beach at this hotel is small, and not as spectacular as the beaches at some of the more expensive hotels, but it is easy to get a taxi or bus to several incredibly beautiful public beaches. The atmosphere of the hotel seems like that of a cruise, and there is a lot of music and party atmosphere. I would guess that the clientele of the hotel changes quite a bit depending on the season, and I personally wouldn't want to be there during spring break.
We were very happy with our choice of the Barcelo Costa Cancun, and were sad to leave when our vacation was over.

Sweet, sweet luxury

Great (4.0 of 5.0 stars)
by written on September 29, 2005

The Gran Costa Real is far from the most luxurious resort in the hotel zone. However, if you're on a bit of a budget (like we were) you can't go past it.

The rooms are large, the beds are comfortable, the pool is huge and the beach golden. A team of dedicated young staff lead a whole bunch of different activities, from Spanish lessons, to beach volleyball, to nightly nightclub tours. These guys truly excel at their job, always so enthusiastic, funny and competitive.

The all inclusive deal is good value as long as you ensure that you eat all your meals at the resort, and then take good advantage of one of the several bars. The beer on tap is Dos Equis, so don't sign up expecting anything else.

A VIP area for those on the all inclusive deal is upstairs, but it's not particularly luxurious. A few pool tables are nice, but the self service food here is simply atrocious - stick to the restaurants downstairs.

There are a few other negatives that need noting. The beach is small - you'll need to get down there early in the morning if you want to get a deckchair. However, there are always a few chairs vacant by the pool if you're desperate for some sun.

The food is okay, but certainly nothing to write home about.

However, if you want a good time, head down the beach bar of an evening. Its no Coco Bongo, but the atmosphere is healthy, plenty of alcohol is consumed and you're certain to meet an interesting new friend or two.

Unique Quality: So you think a big resort is hardly the place for an adventure? You think wrong.

A few things to try if you're game:
- stealing towels from the second floor linen closet without getting caught.
- starting a game of beach cricket in the dark with random strangers.
- chatting up the cute waitresses in either of the restaurants.

arkygirl's Profile Photo

Can't Wait To Go Back!!

Best (5.0 of 5.0 stars)
by written on June 13, 2005

We stayed at the Gran Costa Real in February of this year and had a great time. We were a little aprehensive after reading some reviews on this newly rated hotel (now 5 stars, used to be 3). There were ups and downs on our first day at the resort but once it was all settled (to our satisfaction) things were great. When we arrived at the resort we were told that our room would not be ready for an hour and to enjoy the facilities, so enjoy we did. Finally at about 730/800pm we had a room. It wasn't the best but it was clean. Unfortunately the in-room safe did not work, so we trotted down to the front desk to complain. Johnny told us that they were full for the night but he would move us in the morning--until then we could use the hotel safe for our passports etc. In the morning we were moved to a spectacular room over-looking the pool and ocean. The view was absolutely amazing, and we were satisfied!! From that day on we were happy with everything the hotel had to offer. It is true that the beach is small but if you are looking for a larger beach you have access to the Gran Caribe resort just a quick bus ride away.

There are four restaurants on-site (il Pescatore, Gaviotas, Maria's and a buffet--Albatros) as well as a 24 hour snack and drink bar. The food was great--a little repetative at the buffet, but still tasty. There are enough food types to make anyone happy (from hot dogs to oysters) with plenty of fruit! We were also allowed one room service per day!

The bar staff were always attentive and ready to satisfy our needs. Housekeeping and the grounds keepers were pleasant and kept the hotel immaculate! The entertainment staff were energetic but not pushy...they always had some sort of activity going on. Everyone would meet up at the lobby bar for the nightly excursions to different bars in Cancun. All in all the staff at this hotel really knows how to treat their customers, they made my vacation so much more than I ever expected it to be!

HotRodEtte's Profile Photo

All inclusive - you can't beat it!

Best (5.0 of 5.0 stars)
by written on June 9, 2005

Our stay here was an all-inclusive. From the rooms to the food to the pool to the 5-minutes-to-the-beach access, I definitely recommend it. There's a lot to do on the premises and it's only steps from the beach. The pool is amazing and there are 2 great restaurants on either side of the pool, as well as a tiki bar right on the beach. I would definitely stay here again.

Unique Quality: Our first night there, they brought in booths of goods and held a flea market in the hotel lobby! It was great; we bargained with the guys and got some great jewelry at incredible prices.

The pool is another fabulous part of this hotel. It's a great size and the water is wonderful. One of my favorites of all time.

Directions: Directly across from LaBoom

kimod74's Profile Photo

Nice Hotel to Introduce us to Cancun

Good (3.0 of 5.0 stars)
by written on February 22, 2005

We stayed at the Costa Real Hotel for our Honeymoon in November of 2001. This was my first introduction to Cancun and I was very happy with this hotel. The rooms were clean, it is a 3 star so I didn't expect the world. The hotel is located at the northern most part of the Cancun main strip and does not have the greatest beach. The beach is very small, don't let the pictures fool you. The pool water was very cold! Staff was very friendly.

Unique Quality: Beach Bar!! Was opened until late (10 p.m. or so) when we were there. Most other hotel beach bars close by 5 p.m. which I hate! Great atmosphere at the beach bar at night just drinking and listening to the waves roll in.

Directions: Northern part of the Cancun hotel strip. About 20-25 minutes drive from the airport.

Clyde13's Profile Photo

All inclusive in Cancun for a reasonable price

Great (4.0 of 5.0 stars)
by written on October 17, 2004

The service was absolutly excellent! You could have drinks and food brought to your room, by the pool, or on the beach. Your glass was never empty! The rooms were quite lovely. They had; a large flat screen tv, a dvd player, a gigantic shower, balcony overlooking the pool or beach, and a king size bed. All the rooms for two people cost the same, but some have a large gazebo type balcony, which I would highly recommend requesting.

Unique Quality: The spa had a jacuzzi, sauna, and steam room. There's a small gym upstairs and you can also get a massage, but thought they were too pricey for my taste. The entertainment staff organizes games all day and provides transportation to popular clubs at night. If you love beach volleyball as I do, you can catch a game twice a day. They also have water polo and pool volleyball.

Directions: Across from La Boom between downtown and the hotel district.

Pat&ZoAnn's Profile Photo

Got Here Before it Became 4 Star

Best (5.0 of 5.0 stars)
by written on December 4, 2003

We bought a package that was air, transfers and all-inclusive. Their motto is "Exceeding your expectations", and they certainly worked hard to that goal. The staff was very friendly and helpful, and seemed to be very big for the size of the hotel. While we were there, the lobby and restaraunt were being remodeled, so constuction noise was a little bothersome (at one point, 24 hours per day). However, we were not disturbed by it, and thoroughly enjoyed our stay.

As we got a last minute deal, it was very inexpensive, if we had to pay full price, we probably couldn't afford to stay here again.

Unique Quality: If you consider Cancùn to be shaped like a large 7, this hotel is on the top part, about 4.5 km from the town of Cancùn. The beach is quite calm, and Isla Mujeres can be viewed from the beach.

Directions: On the north side of Cancùn

Nearby Barcelo Costa Cancun

Barcelo Costa Cancun

We've found that other people looking for this hotel also know it by these names:

  • Barcelo Cancun
  • Gran Costa Real
  • Costa Real Cancun
  • Barcelo Costa Cancun Hotel Cancun

Address: Blvd Kukulcan km. 4.5, (Formerly Gran Costa Real Resort), Cancun, Yucatan Peninsula 77500, Mexico

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Amenities at Barcelo Costa Cancun

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Suites
  • Bar / Lounge

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