We loved this hotel. The staff was great. Our room was beautiful, with our jacuzzi tub and private balcony...ocean view. We enjoyed the restaurants, the same people served us each day and before our trip was over, we had gotten to know them quite well. They have 3 pools, the kiddie one, the quiet one and the activities pool. This guy, Pedro was there everyday keeping us entertained with games and activities. My children were 16 and 7 and they both had a blast. This is a small and very friendly hotel and our 7-year old daughter knew the names of most of the guests by the time we left. I am currently planning another trip to Mexico and I would love to stay at the Beach Palace but it is currently being rennovated so we will have to wait until next time.
I've been told that the Palace Resorts are a above average hotels but for the price, we feel like we got a very good value. The one thing that I did not enjoy was the timeshare desk. It was very confusing as to which desk was timeshare and which was for planning an excursion. I think they make it that way intentionally. Theme: HotelComparison: more expensive than average
