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Costa Real Hotel & Spa, Cancún
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Costa Real Hotel & Spa

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Reviews: 3Photos: 3
Boulevard Kukulcan km. 4.5, Quintana Roo (Formerly Gran Costa Real Resort & Spa)
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Costa Real Hotel & Spa: Sweet, sweet luxury    Check Rates
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  • elgarbo
  • By elgarbo on September 29, 2005
  • Costa Real Hotel & Spa - Cancún
    by elgarbo
    The Gran Costa Real is far from the most luxurious resort in the hotel zone. However, if you're on a bit of a budget (like we were) you can't go past it.

    The rooms are large, the beds are comfortable, the pool is huge and the beach golden. A team of dedicated young staff lead a whole bunch of different activities, from Spanish lessons, to beach volleyball, to nightly nightclub tours. These guys truly excel at their job, always so enthusiastic, funny and competitive.

    The all inclusive deal is good value as long as you ensure that you eat all your meals at the resort, and then take good advantage of one of the several bars. The beer on tap is Dos Equis, so don't sign up expecting anything else.

    A VIP area for those on the all inclusive deal is upstairs, but it's not particularly luxurious. A few pool tables are nice, but the self service food here is simply atrocious - stick to the restaurants downstairs.

    There are a few other negatives that need noting. The beach is small - you'll need to get down there early in the morning if you want to get a deckchair. However, there are always a few chairs vacant by the pool if you're desperate for some sun.

    The food is okay, but certainly nothing to write home about.

    However, if you want a good time, head down the beach bar of an evening. Its no Coco Bongo, but the atmosphere is healthy, plenty of alcohol is consumed and you're certain to meet an interesting new friend or two.

    So you think a big resort is hardly the place for an adventure? You think wrong.

    A few things to try if you're game:
    - stealing towels from the second floor linen closet without getting caught.
    - starting a game of beach cricket in the dark with random strangers.
    - chatting up the cute waitresses in either of the restaurants.

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: less expensive than average
  • Not Helpful 1 2 3 4 5 Very Helpful
    Costa Real Hotel & Spa: Can't Wait To Go Back!!    Check Rates
  • Satisfaction:
  • arkygirl
  • By arkygirl on June 13, 2005
  • View from524 at night - Cancún
    View from524 at night
    by arkygirl
    We stayed at the Gran Costa Real in February of this year and had a great time. We were a little aprehensive after reading some reviews on this newly rated hotel (now 5 stars, used to be 3). There were ups and downs on our first day at the resort but once it was all settled (to our satisfaction) things were great. When we arrived at the resort we were told that our room would not be ready for an hour and to enjoy the facilities, so enjoy we did. Finally at about 730/800pm we had a room. It wasn't the best but it was clean. Unfortunately the in-room safe did not work, so we trotted down to the front desk to complain. Johnny told us that they were full for the night but he would move us in the morning--until then we could use the hotel safe for our passports etc. In the morning we were moved to a spectacular room over-looking the pool and ocean. The view was absolutely amazing, and we were satisfied!! From that day on we were happy with everything the hotel had to offer. It is true that the beach is small but if you are looking for a larger beach you have access to the Gran Caribe resort just a quick bus ride away.

    There are four restaurants on-site (il Pescatore, Gaviotas, Maria's and a buffet--Albatros) as well as a 24 hour snack and drink bar. The food was great--a little repetative at the buffet, but still tasty. There are enough food types to make anyone happy (from hot dogs to oysters) with plenty of fruit! We were also allowed one room service per day!

    The bar staff were always attentive and ready to satisfy our needs. Housekeeping and the grounds keepers were pleasant and kept the hotel immaculate! The entertainment staff were energetic but not pushy...they always had some sort of activity going on. Everyone would meet up at the lobby bar for the nightly excursions to different bars in Cancun. All in all the staff at this hotel really knows how to treat their customers, they made my vacation so much more than I ever expected it to be!

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: about average
  • Not Helpful 1 2 3 4 5 Very Helpful
    Costa Real Hotel & Spa: All inclusive in Cancun for a reasonable price    Check Rates
  • Satisfaction:
  • Clyde13
  • By Clyde13 on October 17, 2004
  • A room with a view - Cancún
    A room with a view
    by Clyde13
    The service was absolutly excellent! You could have drinks and food brought to your room, by the pool, or on the beach. Your glass was never empty! The rooms were quite lovely. They had; a large flat screen tv, a dvd player, a gigantic shower, balcony overlooking the pool or beach, and a king size bed. All the rooms for two people cost the same, but some have a large gazebo type balcony, which I would highly recommend requesting.

    The spa had a jacuzzi, sauna, and steam room. There's a small gym upstairs and you can also get a massage, but thought they were too pricey for my taste. The entertainment staff organizes games all day and provides transportation to popular clubs at night. If you love beach volleyball as I do, you can catch a game twice a day. They also have water polo and pool volleyball.

  • Theme: Hotel
  • Comparison: about average
  • Directions: Across from La Boom between downtown and the hotel district.
  • Not Helpful 1 2 3 4 5 Very Helpful

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