Flamingo Cancun Resort

Flamingo Cancun Resort

Hotel Class: 3 out of 5 stars3 Stars - 12 Reviews and 958 Opinions

Blvd Kukulcan Km 11.5, Cancun, Yucatan Peninsula, 77500, Mexico

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70%

of people enjoy staying here

3.5 our of 5 stars 970 Opinions

Excellent
 
173
Very Good
 
316
Average
 
172
Poor
 
131
Terrible
 
129

Our Members Say

  • markfrombuffalo profile photo
  • Reviews: 2

3 out of 5 starsUser Rating

nice little resort

We stayed at Flamingo in April 2010, 2 adults and 3 kids in 2 rooms.
It's a nice little resort if you like to relax on the beach. The kids were somewhat bored and the food gets repetetive.
Tip: if you stay for 7 days all-inclusive, you can ask for vouchers ($ 10/person) that you can spend at Outback or Margaritaville both across the street.

Unique Quality: good value

  • Opinion of Price: less expensive than average
  • Related to: Family Travel

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  • traveling_nurse profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

for a few dollars more??

Our need to get out of the cold combined with a bad economy here in the Northeast US had me searching for deals. Cancun is close (about 3 hours by plane), safe, clean, and usually quite accomodating. The Flamingo was a low price with a decent (not great) bunch of reviews. Booked and stayed 2/8/09-2/15/09.

First, Orbitz showed a "special" allowing those of us not choosing all inclusive to have 10% off all food and drink. DIDN'T happen. The hotel denied any knowledge even after I offered to show them the ad on Orbitz. Then I asked about the free wireless internet. Again, no idea by the hotel staff. In fact, I was told it did not exist. Fortunatly, a few days later, another guest informed us it was available, but ONLY in the hotel lobby.

The smaller restaurant, by the beach was a nice value with good food at lunch. The larger buffet restaurant was open for breakfast, lunch, dinner; not very good at all. The food, except for the fruit, always looked recycled, and sometimes tasted like it.

The room had its own set of problems. I only wish I could upload pictures here. First, I had "upgraded" to an ocean view junior suite. What they don't tell you, is it is downstairs, on the lowest level of the hotel. I'll admit, the view was spectacular from the terrace and the ocean sounds were great all night. But the lower level has lower level problems. First the bathroom ceiling tile had what looked to be black mold. Noted mold and tons of dust on the bathroom vent as well. Not sure about the air conditioning vent. We both developed a nasty cough since staying there. Also in the bathroom it looked like more mold was simply painted over and it was working its way out of the paint layer. The shower drain would always back up, leaving you standing in 4 inches of wash water. The toilet always leaked and between the toilet tank and the base was a sturdy piece of cardboard wedged to try to prevent this leaking. It did not work. The room kept a musty, moldy smell unless you kept the patio door open for long periods.

There was no latch strike plate so you couldn't lock the bathroom. The room door's strike plate was very loose requiring a sturdy pull or push to make the door lock. The cleaning crew did not bother to pull the door causing our room to be left open throughout the day, unless we happened to come back to the room.

There was a small refrigerator in the room. The bottom door had some kind of reddish brown and black substance.

The floors were always moist and sort of slimy. Housekeeping was sporatic. Sometimes they would bring you hand towels, sometimes not. Washcloths must have been in short supply; we got one the first day which was taken back the second. Didn't see another until our last day. One glass in the room; it took 3 days of begging the staff to get another. I happen to know the sheets were never changed, just put back on.

Too few chairs at the pools, usually all "taken" before 8am. No hot tub.

All of this and pictures were taken to the front desk staff and the next day to the manager. In fact we took it there a couple of times. We were told, "sorry" and someone would "fix" it. Eventually they did replace to tile, make the door shut, and stop the toilet leaking. The rest was left. The staff had no sympathy and offered no recompense for our problems and refused to change our room. Guess they don't care if someone comes back or if there are bad reviews.

Think I'll stay elsewhere for my Yankee dollars from now on.

Unique Quality: The view was good from the room. The price was lower than most, but not by enough to make the stay worthwhile.

  • Opinion of Price: less expensive than average
Flamingo Cancun Resort Photo: junior suite with ocean view

Flamingo Cancun Resort Photo: junior suite with ocean view

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  • Americanincanada profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

1.5 out of 5 starsHelpfulness

Horrible Please Read

I stayed in the Flamingo for 2 weeks during end of December 2007 for vacation as well as for business and certainly for the last time. Because of my profession I travel extensively, however this experience at Flamingo is unseen...

Its was HORRIBLE because:

I am a white guy and my beloved WIFE(!) is a latin woman. When we arrived I was told its not ok to bring "HOOKERS" to the hotel!

What an insult! I barely can't believe this incredible inappropriate and racial behavior.

That not being enough, after coming back to the hotel after a romantic dinner in a restaurant nearby, the same insult AGAIN! I was stunned that so called "professional" hotel staff repeats the same bad mistake twice! How insolent!

However, my wife and I are not the only victims of this questionable hospitality. A few days later I saw the same offensive behavior towards another latin couple that stayed as paying guests in the Flamingo as well. Unbelievable.

Like the other posts said on here, it is not allowed to bring a business partner or friend into the hotel because the management is afraid the person could have a Coke without paying for it (wristband Nazis). Believe it or not, I was not allowed to take a drink with a local business partner (appropriately dressed) in the hotel's lobby bar....(!)

Further, the food is more than mediocre. Plain, greasy food, nothing special, nothing exciting. The restaurants are simple and without any nice decor or details, waiters and most managers don't speak english on a level that would allow conversation.

Rooms are small and the staff is rude.

The beach is virtually gone since Hurricane Wilma and a few feet at best is all that is left (see attached photo).

If you want to do yourself a favor, spend $200 more and find a nicer place to stay. Its your vacation, you don't want to deal with this kind of hassle and unprofessional behavior.

This hotel needs a new management and a change of policies. Immediately.

Best regards,

A deeply insulted and disappointed traveler

Unique Quality: I would love to write something here, however there was nothing outstanding except for the outstanding trouble.

  • Opinion of Price: less expensive than average
Flamingo Cancun Resort Photo: No beach left after Hurrican at Flamingo Hotel

Flamingo Cancun Resort Photo: No beach left after Hurrican at Flamingo Hotel


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  • cagliaro profile photo
  • Reviews: 11

4 out of 5 starsUser Rating

decent hotel

nice pool, right on the beach, of course. make sure you get a beach facing room. we forgot to say this and ended up with the street.

Unique Quality: nice pool, great views

  • Opinion of Price: about average
  • Related to: Arts and Culture, Diving and Snorkeling, Family Travel

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  • tanyavancuren profile photo
  • Reviews: 2

4 out of 5 starsUser Rating

Amazing OCean View..like nothing before

Average rooms...very clean, fridge, bathrooms awesome..all marble..spacious. Mixture of people from 20's to 60's...classy lounge to dine at.

Unique Quality: Two pools. One in the center of the hotel and one outside w/ stairs going down to the beach. A long beach not not very wide. There is a lot of waves that can be dangerous. There are colored flags on the beach that are changed..red-cannot go in the water...yellow-caution and green - okay to swim....there are strong undertows.......regardless..there is a lot of green...People boogie board here because the waves are great. Walking down the beach you will find seadoo's, parasailing, etc. This place had the most amazing view of the ocean!!! Breathtaking!

  • Opinion of Price: more expensive than average
  • Related to: Beaches, Water Sports
Flamingo Cancun Resort Photo: View from the beach

Flamingo Cancun Resort Photo: View from the beach

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  • fire00starter profile photo
  • Reviews: 6

4 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

The Flamingo

We stayed at the Flamingo in Jan '05. (all-inclusive plan) I thought the hotel was very nice. It's not a huge resort, but still has all the amenities that you need. The hotel & rooms were clean, staff was friendly, bartenders were great, and the food fine. The lobby bar had live music for a few hrs per night, and the entertainment staff was fun. The lobby bar also had a big screen tv, pool table, couches, and tables. The pools were a little on the cold side, but they dont heat them. If you wanna swim, just go out the the beach. The water is warm, but just be aware of the waves. It gets kinda rough out there! The security is good at this resort, and they do inforce the "quiet time" after 12:30am. So for all you late night party -goers, you will have to head out to a club after 12:30...

The price is right for this hotel. I've stayed at more expensive places in Cancun, and the Flamingo seems to be up to par with many of them, just not as big in scale. I would recommend this place for families, and budget minded travelers.

  • Opinion of Price: less expensive than average
  • Related to: Beaches, Budget Travel
Flamingo Cancun Resort Photo: just a small section of the swim up bar area

Flamingo Cancun Resort Photo: just a small section of the swim up bar area

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  • brkilbourne profile photo
  • Reviews: 119

5 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Nice bar at night

Same hotel, but even better food. Two restaurants. At the buffet the 1st night they had duck in black cherry sauce, chipolte chicken, pasta, veal tips provencial varies vegetable, one soup bread, small salad area and desert. The Albatross is nicer, dress better, and the food is better than an Outback, Olive Garden or most other chains.

Unique Quality: The bar is at night is nice but not to rowdy ( people vomiting ) Renee is an excellent tender and like any other bar tender tip him. He will thank you and mean it.
BK

  • Opinion of Price: less expensive than average
  • Related to: Romantic Travel and Honeymoons, Diving and Snorkeling
Flamingo Cancun Resort Photo: Nice

Flamingo Cancun Resort Photo: Nice

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  • brkilbourne profile photo
  • Reviews: 119

5 out of 5 starsUser Rating

3.5 out of 5 starsHelpfulness

Nice hotel

Smaller then most on the strip, the Flamingo is excellent for the price. Staff were helpfull and the food better than two other resorts. Do not expect shows like Adventura or the many restaurants of the Oasis.
Do expect to have a great time. The beach is narrower than some and wider than others. Pools great with swimup bar.

  • Opinion of Price: less expensive than average
  • Related to: Diving and Snorkeling, Archeology, Beaches
Flamingo Cancun Resort Photo: View of the beach

Flamingo Cancun Resort Photo: View of the beach

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  • mirrajay profile photo
  • Reviews: 23

4 out of 5 starsUser Rating

3.5 out of 5 starsHelpfulness

Wonderful Location, Great Beach

The Flamingo Resort in Cancun was an excellent hotel - I would recommend it to anyone planning a trip to Cancun. It wasnt the most luxurious hotel I have ever seen, but it was not dumpy by any means. The main pool area was beautiful with a pool bar which was a great addition. Our room was very clean with a nice sized balcony over looking the ocean and a second pool - watch out for the airconditioning though - it will make your room downright COLD if you leave it on high while you are gone.
The beach was practically empty everytime we went to it and it was gorgeous!
After hearing of horror stories about cockroaches in rooms and things like that from other people who paid about as much as we did, we were very happy we chose this hotel.

  • Opinion of Price: less expensive than average
Flamingo Cancun Resort Photo: Our hotel room

Flamingo Cancun Resort Photo: Our hotel room


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  • brkilbourne profile photo
  • Reviews: 119

4 out of 5 starsUser Rating

2 out of 5 starsHelpfulness

Flamingo Hotel Sun Rise & Sunsets

Smaller hotel, very clean, and good food.

Unique Quality: Waves can be very loud in winter months at night in the suites

  • Opinion of Price: less expensive than average
Flamingo Cancun Resort Photo: Sun Set

Flamingo Cancun Resort Photo: Sun Set

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Forum Posts

Hotel Suggestions

by Curliq66

I have been looking into Cancun area hotels at all of the online sites - Expedia, Orbitz, etc. and can't seem to find what I am looking for. Can anyone recommend a quaint hotel that is fairly quiet (but with some fun!), on the beach, with tropical surroundings, close to shopping, and fairly cheap? We are not really into the huge resorts, but want to be close to the beach.
Thanks

RE: Hotel Suggestions

by Laura_Mexico

OMG, and what about a Limo with 2 babes in it waiting for you at the airport??????

LOL, seriously, you're not going to find such thing. All of the hotels by the beach are big resorts. There are a few, such as the Sunset lagoon, which might be more or less what you want but it's not on the beach and it's not "fairly cheap" -- and besides you MUST pay the all inclusive program apart from the accomodation. You either will have to go into a big resort - in order to be by the sea - or try to find something cheap closer to downtown but away from the beach and the tropical surroundings.

RE: Hotel Suggestions

by brkilbourne

Flamingo Cancun would be your best bet and fits your requirements, all inclusive. Check out my VT pages. Stayed at Flamingo 4 out of 7 times. Do expect hard beds ( and thats the majority of hotels on the strip), decent food and a lively but controlled bar at night with decent music. No spring breakers.
Have fun.

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 Waves can be very loud in winter months at night in the suites 

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 Flamingo Cancun Resort

We've found that other people looking for this hotel also know it by these names:

Flamingo Resort Cancun
Flamingo Cancun Hotel
Cancun Flamingo Hotel

Address: Blvd Kukulcan Km 11.5, Cancun, Yucatan Peninsula, 77500, Mexico