Flamingo Cancun Resort

Blvd Kukulcan Km 11.5, Cancun, Yucatan Peninsula, 77500, Mexico
(3.5 star hotel)
#55 of 360 hotels in Cancún
Very Good (3.5 out of 5.0) 11 reviews
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nice little resort

Good (3.0 of 5.0 stars)
by written on August 13, 2010

We stayed at Flamingo in April 2010, 2 adults and 3 kids in 2 rooms.
It's a nice little resort if you like to relax on the beach. The kids were somewhat bored and the food gets repetetive.
Tip: if you stay for 7 days all-inclusive, you can ask for vouchers ($ 10/person) that you can spend at Outback or Margaritaville both across the street.

Unique Quality: good value

Directions: across the street from a mall

for a few dollars more??

Terrible (1.0 of 5.0 stars)
by written on February 15, 2009

Our need to get out of the cold combined with a bad economy here in the Northeast US had me searching for deals. Cancun is close (about 3 hours by plane), safe, clean, and usually quite accomodating. The Flamingo was a low price with a decent (not great) bunch of reviews. Booked and stayed 2/8/09-2/15/09.

First, Orbitz showed a "special" allowing those of us not choosing all inclusive to have 10% off all food and drink. DIDN'T happen. The hotel denied any knowledge even after I offered to show them the ad on Orbitz. Then I asked about the free wireless internet. Again, no idea by the hotel staff. In fact, I was told it did not exist. Fortunatly, a few days later, another guest informed us it was available, but ONLY in the hotel lobby.

The smaller restaurant, by the beach was a nice value with good food at lunch. The larger buffet restaurant was open for breakfast, lunch, dinner; not very good at all. The food, except for the fruit, always looked recycled, and sometimes tasted like it.

The room had its own set of problems. I only wish I could upload pictures here. First, I had "upgraded" to an ocean view junior suite. What they don't tell you, is it is downstairs, on the lowest level of the hotel. I'll admit, the view was spectacular from the terrace and the ocean sounds were great all night. But the lower level has lower level problems. First the bathroom ceiling tile had what looked to be black mold. Noted mold and tons of dust on the bathroom vent as well. Not sure about the air conditioning vent. We both developed a nasty cough since staying there. Also in the bathroom it looked like more mold was simply painted over and it was working its way out of the paint layer. The shower drain would always back up, leaving you standing in 4 inches of wash water. The toilet always leaked and between the toilet tank and the base was a sturdy piece of cardboard wedged to try to prevent this leaking. It did not work. The room kept a musty, moldy smell unless you kept the patio door open for long periods.

There was no latch strike plate so you couldn't lock the bathroom. The room door's strike plate was very loose requiring a sturdy pull or push to make the door lock. The cleaning crew did not bother to pull the door causing our room to be left open throughout the day, unless we happened to come back to the room.

There was a small refrigerator in the room. The bottom door had some kind of reddish brown and black substance.

The floors were always moist and sort of slimy. Housekeeping was sporatic. Sometimes they would bring you hand towels, sometimes not. Washcloths must have been in short supply; we got one the first day which was taken back the second. Didn't see another until our last day. One glass in the room; it took 3 days of begging the staff to get another. I happen to know the sheets were never changed, just put back on.

Too few chairs at the pools, usually all "taken" before 8am. No hot tub.

All of this and pictures were taken to the front desk staff and the next day to the manager. In fact we took it there a couple of times. We were told, "sorry" and someone would "fix" it. Eventually they did replace to tile, make the door shut, and stop the toilet leaking. The rest was left. The staff had no sympathy and offered no recompense for our problems and refused to change our room. Guess they don't care if someone comes back or if there are bad reviews.

Think I'll stay elsewhere for my Yankee dollars from now on.

Unique Quality: The view was good from the room. The price was lower than most, but not by enough to make the stay worthwhile.

Directions: Center of the hotel zone

Horrible Please Read

Terrible (1.0 of 5.0 stars)
by written on January 7, 2008

I stayed in the Flamingo for 2 weeks during end of December 2007 for vacation as well as for business and certainly for the last time. Because of my profession I travel extensively, however this experience at Flamingo is unseen...

Its was HORRIBLE because:

I am a white guy and my beloved WIFE(!) is a latin woman. When we arrived I was told its not ok to bring "HOOKERS" to the hotel!

What an insult! I barely can't believe this incredible inappropriate and racial behavior.

That not being enough, after coming back to the hotel after a romantic dinner in a restaurant nearby, the same insult AGAIN! I was stunned that so called "professional" hotel staff repeats the same bad mistake twice! How insolent!

However, my wife and I are not the only victims of this questionable hospitality. A few days later I saw the same offensive behavior towards another latin couple that stayed as paying guests in the Flamingo as well. Unbelievable.

Like the other posts said on here, it is not allowed to bring a business partner or friend into the hotel because the management is afraid the person could have a Coke without paying for it (wristband Nazis). Believe it or not, I was not allowed to take a drink with a local business partner (appropriately dressed) in the hotel's lobby bar....(!)

Further, the food is more than mediocre. Plain, greasy food, nothing special, nothing exciting. The restaurants are simple and without any nice decor or details, waiters and most managers don't speak english on a level that would allow conversation.

Rooms are small and the staff is rude.

The beach is virtually gone since Hurricane Wilma and a few feet at best is all that is left (see attached photo).

If you want to do yourself a favor, spend $200 more and find a nicer place to stay. Its your vacation, you don't want to deal with this kind of hassle and unprofessional behavior.

This hotel needs a new management and a change of policies. Immediately.

Best regards,

A deeply insulted and disappointed traveler

Unique Quality: I would love to write something here, however there was nothing outstanding except for the outstanding trouble.

Amazing OCean View..like nothing before

Great (4.0 of 5.0 stars)
by written on October 7, 2006

Average rooms...very clean, fridge, bathrooms awesome..all marble..spacious. Mixture of people from 20's to 60's...classy lounge to dine at.

Unique Quality: Two pools. One in the center of the hotel and one outside w/ stairs going down to the beach. A long beach not not very wide. There is a lot of waves that can be dangerous. There are colored flags on the beach that are changed..red-cannot go in the water...yellow-caution and green - okay to swim....there are strong undertows.......regardless..there is a lot of green...People boogie board here because the waves are great. Walking down the beach you will find seadoo's, parasailing, etc. This place had the most amazing view of the ocean!!! Breathtaking!

fire00starter's Profile Photo

The Flamingo

Great (4.0 of 5.0 stars)
by written on February 11, 2006

We stayed at the Flamingo in Jan '05. (all-inclusive plan) I thought the hotel was very nice. It's not a huge resort, but still has all the amenities that you need. The hotel & rooms were clean, staff was friendly, bartenders were great, and the food fine. The lobby bar had live music for a few hrs per night, and the entertainment staff was fun. The lobby bar also had a big screen tv, pool table, couches, and tables. The pools were a little on the cold side, but they dont heat them. If you wanna swim, just go out the the beach. The water is warm, but just be aware of the waves. It gets kinda rough out there! The security is good at this resort, and they do inforce the "quiet time" after 12:30am. So for all you late night party -goers, you will have to head out to a club after 12:30...

The price is right for this hotel. I've stayed at more expensive places in Cancun, and the Flamingo seems to be up to par with many of them, just not as big in scale. I would recommend this place for families, and budget minded travelers.

Directions: Across the street from Plaza Flamingos.

brkilbourne's Profile Photo

Nice bar at night

Best (5.0 of 5.0 stars)
by written on January 17, 2006

Same hotel, but even better food. Two restaurants. At the buffet the 1st night they had duck in black cherry sauce, chipolte chicken, pasta, veal tips provencial varies vegetable, one soup bread, small salad area and desert. The Albatross is nicer, dress better, and the food is better than an Outback, Olive Garden or most other chains.

Unique Quality: The bar is at night is nice but not to rowdy ( people vomiting ) Renee is an excellent tender and like any other bar tender tip him. He will thank you and mean it.

brkilbourne's Profile Photo

Nice hotel

Best (5.0 of 5.0 stars)
by written on September 26, 2005

Smaller then most on the strip, the Flamingo is excellent for the price. Staff were helpfull and the food better than two other resorts. Do not expect shows like Adventura or the many restaurants of the Oasis.
Do expect to have a great time. The beach is narrower than some and wider than others. Pools great with swimup bar.

mirrajay's Profile Photo

Wonderful Location, Great Beach

Great (4.0 of 5.0 stars)
by written on June 9, 2004

The Flamingo Resort in Cancun was an excellent hotel - I would recommend it to anyone planning a trip to Cancun. It wasnt the most luxurious hotel I have ever seen, but it was not dumpy by any means. The main pool area was beautiful with a pool bar which was a great addition. Our room was very clean with a nice sized balcony over looking the ocean and a second pool - watch out for the airconditioning though - it will make your room downright COLD if you leave it on high while you are gone.
The beach was practically empty everytime we went to it and it was gorgeous!
After hearing of horror stories about cockroaches in rooms and things like that from other people who paid about as much as we did, we were very happy we chose this hotel.

brkilbourne's Profile Photo

Flamingo Hotel Sun Rise & Sunsets

Great (4.0 of 5.0 stars)
by written on July 16, 2003

Smaller hotel, very clean, and good food.

Unique Quality: Waves can be very loud in winter months at night in the suites

Directions: On the strip across from Flamingo Mall

brkilbourne's Profile Photo

Flamingo rooms

Best (5.0 of 5.0 stars)
by written on December 27, 2002

Smaller hotel but clean. All inclusive was worth the money. The food was much better than Adventura and Oasis. Drinks where not watered down ( tips help ) They have standard rooms, suites, 6th floor superior and the Victoria suite. The regular suites and Victoria suite guarantee an ocean view. Both the regular and the superior have ocean view and street view. book a suite and when you get there ask if an ocean view superior is available' If so it runs $30.00 more a night. If you book a reg room ask for an oceon front, if you don't get it, come back to the front desk and ask to be put on the list for ocean front. a $10 won't hurt either If you don't get it that day you will the next. Two restaurants, pool grill, pool bar and regular bar. Service was good, clean hotel with 2 nice pools.

Unique Quality: No sprimg breakers.

Directions: The strip

jujub's Profile Photo


by written on August 26, 2002

i stayed at the Flamingo Cancun hotel. It's a nice hotel, even though the beds were a bit small for 2 people. It has 3 swimming pools: one for kids (very shallow), one beachfront (about 5ft?) and one in the middle of the hotel (4ft?). It is beachfront, it has two restaurants and a gift shop.
i think the regular rate was $110USD per nite
not sure if the price is the same for peak-season, but we definetely did not pay that rate with the all-inclusive package.

Unique Quality: We got a pretty good package deal, an all inclusive package (breakfast, lunch and dinner). They have those packages year round.

Directions: Km. 11 in the hotel zone, right in front of the Flamingo Plaza (it's a shopping mall).

The picture was taken from our room balcony.

craigglowen Aug 30, 2014 at 12:07 PM

My wife and I have stayed here more than 8 times, in the past 10 years. After each hurricane, this place, and the beach, gets cleaned up, and improved! We are not much for the ra, ra; just enjoy a reasonable time away! It's clean and pleasant, one of the best beach fronts around! For the past 2 years, we've just stayed for an extended week--always a great time away from all the hustle and bustle of Chicago. My Wife enjoys not cooking for the time we are away-Great food!
We usually stay in February. This year, a major snow storm almost prevented our departure, (think we were the last flight out of O'hare, before it was shut down for snow)! We made it out, and 2 3/4 hours later we arrived where shorts and tops were in order, and we had to pack away our thick winter gear for 9 days!!!!! Now that's one great vacation; can't wait to return next February!
Too bad that this year, there was much more snow when we returned; however, the vacation theme kept repeating in our hearts- enough to keep a smile on our faces, while everyone else frowned over the rought weather back here. Fabulous beach, Great staff, always run into some nice people who are also enjoying their time away.------We'll be back! Craig & Marlene from Chicago

Nearby Flamingo Cancun Resort

Flamingo Cancun Resort

We've found that other people looking for this hotel also know it by these names:

  • Flamingo Resort Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun

Address: Blvd Kukulcan Km 11.5, Cancun, Yucatan Peninsula, 77500, Mexico

33 Photos of Flamingo Cancun Resort

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Amenities at Flamingo Cancun Resort

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities

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