| Hotel Rating: |   | | Satisfaction: |   | | Reviews: 15 | Photos: 31 | | Boulevard Kukulcan 16.5, Zona Hotelera |
 | Cancún Grand Oasis Cancun Reviews | 1 - 10 of 15 |  |
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 | Grand Oasis Cancun: GREAT PLACE IF YOU'RE A TEENAGER!
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 A section of the pool at the
Oasis Cancun by kimod74, 4 more photos
Upon arriving at the hotel the place was already crawling with teenagers.
The room really wasn't that bad, we booked a "super saver" room so I wasn't expecting the world. We had a balcony facing the lagoon, the room seemed clean upon first site. Upon sleeping in the beds they were gross, the sheets were clean but the odor from the mattresses was disgusting, it smelled musty and like dirty socks.
There are 3 parts to this hotel, Phase I, The Grand Oasis and Phase II.
There are several different restaurants to the Oasis Cancun, the ones included in Phase II are ala carte Sarape Mexican Restaurant and the Italian Restaurant Trattorino's (I think that's the name of it). We never made reservations for the sit down restaurants, our longest wait was about 3-5 minutes to get in.
There are two buffet restaurants, Ibiza & (can't remember the other ones name). Ibiza has a better selection of food than the lobby area buffet restaurant. But, in both buffets the food is bland tasting.
In summary, if you aren't totally on the same partying level as 16-19 year olds (screaming, beligerantly and rudely drunk, puking in the lobby (yes, one morning we woke up and the lobby just reaked, I mean stunk to high heaven of vomit), crawling up and down the balconies on the outside of the hotel, listening or screaming off your balcony to people "Show me your ----!" then Phase II might not be the part of the hotel you want to stay in. I never got a full nights sleep at this hotel.
I'm 30, I like to party, but I guess at a different, little bit more mature level, does that make sense?
Bottom line, if you like to party with teenagers or are a teen yourself Phase II of the Oasis Cancun is THE PLACE FOR YOU TO BE!! But if you are 30-55 you might want to stay in the Grand Oasis or a different hotel all together.
So, what is good about this resort you say? THE POOL!, The BEACH! and the BEACH BAR!!
The beach is one of the larger hotel beaches on the hotel zone, water at this end is quite wavy, heavy waves. The pool area (if you go to the area in front of the Grand Oasis or down towards Phase I) is really nice and I found it pleasantly quiet!
There is a beach bar at the beach at Phase II, it is only open until 5 p.m. sadly, I'm not sure why they close it at 5, it would be great if it were open until at least 8 p.m. The bar tenders at the beach bar were nice enough and they also grill some food there, tacos, etc and you can sit and watch the ocean and overlook the beach area if you'd like. They do take tips but don't expect it. The lines can be quite long for the beach bar at times, but have patience. I had no problem ordering 2 or 3 drinks at a time at the beach bar. We laid on the beach and each of us would take turns getting drinks and bringing them down to the beach. Theme: HotelPrice: US$80-120 » Currency ConverterComparison: about averageDirections: About 15 miles from the airport, more towards the southern end of the hotel zone. About 5-10 miles from the main area, shopping, etc. in the Cancun hotel zone.
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| Grand Oasis Cancun: The place to stay in Cancun
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 Me laying out on the beach by nikkers18
The best thing about the Oasis is the pool area. There is always music playing and there are always activites going on. There was water basketball, water volleyball, and they even had some drinking games. I always had a blast by the pool! Theme: HotelComparison: more expensive than average
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Average price per night 150Usd - 200 Usd
This is a **** hotel/resort. The view of the ocean is beautiful and has a large swimming pool in the shape of a snake that spreads thru out the property. The hotel has several resturants on location. Has an atrium lobby. Theme: HotelComparison: more expensive than averageOther Contact: www.grandoasiscancun.com
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| Grand Oasis Cancun: Grand Oasis All Inclusive Hotel
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 by Mourphyis
SERVICE: From the moment of arrival the baggage was lost at the hotel for 4 hours. The reserved room with two beds ended up being one bed. The room was very filthy with numerous discrepancies. Not usually a problem but at 265 USD per night I would expect better. Every time a call was made to the front desk to either fix the refrigerator or place me in a room with two beds, I would be placed on hold. I was finally told that they would move me to another room the next day. Unacceptable but I didn’t want these issues to disrupt my holiday. The refrigerator was never repaired. The mini bar was empty and took the staff 3 days to finally to restock.
Alcohol: The drinks were all watered down or diluted with the cheapest liquor imagined. I watched the bar tender pour the cheaper alcohol into premium bottles to give the appearance of top shelf (good try). The beer was some can of Corona that I’ve never seen before.
POOL: It was like a party with hundreds of punk-ass kids. The pool was mostly American citizens about 16-24 year-olds with loud mouths and gangster attitudes. I spent awhile at the pool and noticed that none of the partiers were using the restrooms, so I knew the pool was the outlet.
I decided to check-out after four days. This was three days early, even though I had already paid for the entire stay. The taxi service from the airport that I arranged at the hotel the day earlier was 30 minutes late. It was now 0400 am, I then advised the front if the could call the shuttle company since it was coordinated with the hotel staff, I was told that there were no phones to call outside of the hotel. I asked if the worker had a cell phone and if I could use it to notify the shuttle company, he said, “no”.
OTHER ISSUES:
The other couple that was traveling with me also had the following issues.
Room flooded out with about 3 inches of water, hotel did not respond for 3 hours. It was like they were on an island sitting on the bed at 0300 am.
In the disco bubble party at the hotel, some of the patrons were having sex in the foam on the dance floor (cool if your 18, not cool when on vacation).
Another couple received food poisoning, hotel medical staff attempted to exploit them for money prior to treatment even though this is a service that is suppose to be provided in the package.
If you’re willing to stay at this hotel with so many other choices of hotels in Cancun, you’re a fool. I have traveled all over the world on holiday and stayed in some of the greatest hotels. I have also served many years in the military (Army Infantry) living in some of the worsted conditions, so I know what is good and not so good. This place completely sucks.
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