Hotel Playa la Medialuna

Seccion Rocas Punta Norte, Lotes 9 & 10, , Isla Mujeres, 77400, Mexico

More about Hotel Playa la Medialuna

Playa La Media Luna " a Discovered Treasure"

by TripAdvisor Member discovertreasures

My husband, 5 year old son and I stayed at this great hotel in April 2005. I have traveled alot and I just loved this place. The wind that other people complained about was one of my favorite parts of the stay because no matter how hot it gets you have a refreshing breeze to keep you from overheating...also no mosquitos or other flying bugs can bother you( I didn't see any bugs but it was probably because of the breeze).

Another thing that people complain about is Avalon sales people bothering you...well we went on a Avalon presentation and they were not a hard sell and we ended up with a free breakfast, a free golf cart rental and a free dolphin visit and the property was can you go wrong with that? Anytime after that if a Avalon rep. tried to sell us we just said we had alredy been there. So if you don't want to go to a presentation then just tell them you've already been and they won't bother you.

The hotel staff is very friendly and helpful. The hotel is beautiful with a small waterfall at the entrance lobby area. It is a quaint small hotel, do not expect a large resort feel to this place. This is the kind of place you go to get away...not to party or be around a bunch of loud all inclusive types.( not that all all-inclusives are bad but you know what I mean).The pool was beautiful and the view was incredible. Every room(except rustic rooms at 50.00 a night ) has an ocean view with a balcony and a hammock.

The only thing that I didn't love was the walk from the street to the hotel. It wasn't bad but it wasn't luxurious...there is a local living behind hotel Secreto...this hotel is almost touching Playa Media Luna. By the way Secreto is a very nice hotel too, but even smaller than Playa Media Luna.

The overall stay was one of our favorite vacations. We stayed for 8 days and found enough to do and loved going on a golf cart and exploring the island. Here are some of the great things to do: 1). Garrafon park....Gorgeous and so much to do.You can get an all inclusive pass and it is worth get to snorkle on a coral reef, swim in a really neat pool, eat all you want and drink all you want and swing on a swing at the bar...too many activities too list them all. 2) Swim with the dolphins.....great experience...and they have a Sloth there too! 3) Go to the North Beach....the clearest water and beautiful. 4) Eat at Rolandi's....the food is great and service is 6 to 10.00 an entree.5) See the turtle sanctuary (1 dollar admission).

I would stay at this hotel again.It was a great experience.Wizer , a gentleman that works at the front desk, was very nice and accomadating.

Media Luna-tics

by A TripAdvisor Member

My wife and I celebrated a belated 10th Anniversary in Isla Mujeres in April of 2004. We weren't disappointed about anything during our stay at the Playa La Media Luna Hotel. The rooms were clean, the views are incredible even if it is breezy at times and the staff were very helpful.

The room we stayed in was on the main floor, but facing the beach and pool. I can still remember the smell and sound of waking up in that room.

The hotel is a little off the beaten path in relation to some of the other hotels, but we liked having a little privacy too. Walking from this hotel to anywhere in the North Beach area of Isla Mujeres is very easy.

Hoping to go back in December of 2005. Enjoy!

A slice of paradise

by A TripAdvisor Member

This was the trip which set all standards. We visited PLaya La Media Luna last January and fell in love with the place. Located on it's own little beach (although it's too rough for swimming), quietly away from everything else. We were on the main floor and liked the walk out access to the pool area. It's amazing how many hours you can spend in a hammock listening to the ocean. The main beach Playa Norte is a few minute walk away. It seemed as though the soft, white sand went on forever, the water was calm and warm. In fact everything on Isla Mujeres is a walk away. The people are warm and friendly and the food is amazing. The main downtown area was full of little shops and restaurants with patios on the street. If you weren't in the mood for a sit down restaurant meal, there were many outdoor luncheria's that also offered good, inexpensive food. If you like large resorts with planned activities, big restaurants/bars and tonnes of people than Isla Mujeres and Playa Media Luna are not for you, but if you want to relax and enjoy the hospitality of Mexico you couldn't find a better place.

Be Careful!

by A TripAdvisor Member

Be VERY CAUTIOUS about making reservations at Hotel Playa de Media Luna in Mexico. They insist on payment in advance for two nights and have a very strict cancellation policy...30 or 60 days depending on the season. We lost $315.00 because my husband had a medical emergency. I sent a Doctor's note and info from the Emergency Room but they wouldn't refund a penny. It might be a great place but we're certainly not going to try to find out!

Beautiful, romantic and private!

by A TripAdvisor Member

We highly recommend this wonderful hotel. We stayed for six nights in October and will always go back there. We were treated like family and all of our questions and needs were taken care of. We were married there as well at sunset on the North beach. I have read some of the reviews of others complaining of the beach, breakfast and small rooms, but believe me the Island offers so much beauty who needs a large room, they were very adequate in size. The breakfast was just what they say they offer continental, which consisted of a variety of fresh fruits and variety of breads to toast and coffee and juice. If you want bacon and eggs just take a nice stroll into town there are many very affordable choices. The beach in not to swimmable but this is the only area for great shell and beach glass collecting and the sunrise on this side of the Island is incredible! It is only a couple minute walk to the wonderful North beach. There are so many great places to eat at in town that is only a short walk but if you just want to stay at the hotel they offer a wonderful menu to be delivered right to your door, what more could you ask for? The Ceviche was excellent. By far for the price location and beauty you can't go wrong. The owners and staff will truly make your stay comfortable and memorable.

less than expected

by TripAdvisor Member ldg4283

After reading reviews, we expected a better experience than we had. The island was wonderful and we had lots of fun. But, the hotel left something to be desired. As others have said, it is on the windy side of the island, so expect lots of wind! Some days it was hard to sit by the pool and enjoy it because of the wind. The rooms are clean upon arrival, but our tile floor was not swept for the 8 days we were there. We had considerable sand that we walked on in our room by the end of our stay. The pool area was nice, but there are only 8 chairs in good condition. All others were in some state of disrepair or just plain broken. When we complained, we didn't get any promises of improvements. Breakfast (advertised as buffet) was only local bread, coffee, tea, juices, and fruit. The same everyday, so if you want variety--you have to go out to eat. What's good about the hotel? Manager and staff were friendly, it was in a very quiet area but close enough to the beach, and had beautiful views. We have stayed at major, large resort hotels before and were looking for something different--we liked the views & quiet but were very disappointed in the small things that have not been an issue in larger resorts. We would not go back to this hotel again.

Can't wait to go back

by A TripAdvisor Member

My Husband and I stayed at Playa Media Luna in November 2004. This was our first time to the island and we absolutely loved it. The rooms were clean with a beautiful balcony. The service was excellent, especially Wizer, who arranged a golf cart rental and a massage on our balcony. It is a short walk to town or North Beach so we didn't even need to take a taxi. We spent quite a bit of time in the hotel pool. The only problem we had on the island was the "Avalon Reef" people harrassing us to see their facilities, even going so far as to jump on the back of our golf cart. Also, when planning our trip we scheduled alot of excursions into Cancun, which was not necessary. There are plenty of things to do right on the island. We have just reserved our next trip to the island and we are bringing our kids this time.

Just back from Isla on 4-1-05

by A TripAdvisor Member

Hello everyone, My wife and I just spent a week on Isla. We had a great time, We stayed at media luna hotel, We also checked out every hotel on the island. In our opinion the media luna was the best, for us. The rooms were very clean, bottled water on every floor, hot water, color tv, safe, cold ac,ocean view patio,The best part was that you could walk to town, 5 min. or to north beach, 2 min. also nice pool. Also the employees were great, whatever we asked for, they did. It's nice and quiet but close to town. There was a nice breeze all nite and we left all our windows open all nite. The town and people are great. The food was the best, Italian, Seafood, Tacos, The best, Better Than anywhere in the USA. This is a GREAT place,just dont tell anyone about it. The only complaint about the whole trip i have is with Mexicana airlines, I've traveled the world, and they were terrible, Its a long story, but, book your flite with a us airline if you can, its well worth the hastle. I'll ansewr questions if you have them?? Good luck, Scott.

Great hotel but avoid the Avalon reps

by A TripAdvisor Member

My wife and I just got back from our honeymoon on Isla Mujeres. We stayed for six nights at the Media Luna hotel, three nights in a standard room and three nights in a king room. The rooms are good - basic but clean. The staff are friendly and helpful, although some of them don't speak great English. The rooms nearer the ocean are the best. The pool area is clean with comfortable chairs, and they have mattresses on the beach which is quite cool.

The island itself is beautiful, although it is quite Americanized. The restaurants downtown serve good but fairly bland food. California has way better Mexican restaurants.

The Avalon Reef Club is a timeshare resort on the island which has many sales reps dotted around the island. They are mostly annoying and rude, and the only way we could think to avoid them was to get one of their t-shirts and pretend to be one of them.

The Hotel Secreto is right next door, also looks good, and is a bit more chic if that's what you're after.

Quite Disappointing

by A TripAdvisor Member

This hotel did not meet our expectations at all. The day we arrived the pool was cloudy and dirty. As the week went on, I noticed that none of the staff did any maintenance on the pool - no skimming the water, no vacuuming and by our 4th day I told management that the pool was dirty with piles of sand in the bottom, clumps of hair floating on top and that it needed to be cleaned. He seemed surprised, but said that he was glad I told him, otherwise they have no way of knowing. If they would have done daily maintenance, or at least did a visual inspection of their property, they would have known. They did vacuum the pool at that time, but 2 days after that the water was green. They had to close the pool because the pump was not working. When we left the pool was still green, but they had reopened it. The worst part is that management never apologized.

The pool and beach area were not maintained very well. Garbage was left to overflow in the trash bins and garbage such as food wrappers and scraps, cigarette butts and bottle caps would be left on tables for days on end. There were dead plants in planters - the greenery was not impressive at all.

The cleanliness of rooms was OK, but stairs and lobby looked dirty. They did not have tissues, or hand towels in rooms. Air conditioner was noisy. They played one Anja (sp?) CD non-stop in the lobby to create a nice ambiance. Upon arrival, it was pleasant. After 24 hours, it became tiring. After 24x7, it seemed turtorous. A little variety of the music would have been nice.

Breakfast was definitely nothing to write home about. Bread, fruit, watered-down juices, coffee, granola bars. It seemed most people went out for a decent breakfast. There was no service to speak of at Media Luna. You could order drinks which were brought over from Hotel Secreto (beautiful!) next door. You could order take out from a local restaurant, which was mediocre.

The positives: beautiful view, especially from upper floors (rooms 16, 17 are best). Location is very good - easy walk to downtown area and north beach. Nice breeze. Fairly secluded and can be very quiet, depending on the guests.

This hotel has a lot of potential if management and staff would only be more detail-oriented. As is, this place is not for the discriminating traveler. I would definitely not stay there again.

Forum Posts

is affordable luxury with simplicity possible?

by uotis

Can anyone give me hints of good places to stay either in Mexico or
the Caribbean that has a nice beach, decent food, possibly boutique
style accomodations in a setting that isn't ridden with many tourists and
condo hotel structures. i stayed in this hotel in Mas Pais in Costa Rica
which was perfect -
it was affordable and luxury and very independent all together, but i would like to try a different country this time.

many thanks

RE: is affordable luxury with simplicity possible?

by rexvaughan

You might try Isla Mujeres on the Yucatan Peninsula. We stayed at the hotel Playa la Media Luna. It is right on the beach and quite nice.

RE: RE: is affordable luxury with simplicity possible?

by robine

I thoroughly agree with the previous recommendation. Enjoy!


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