Mayan Palace Riviera Maya

Km 48 carretera Federal, Cancun - Playa del Carmen, Playa del Carmen, Riviera Maya, 77710, Mexico
(5 star hotel)
#47 of 360 hotels in Cancún
Terrible (1.0 out of 5.0) 2 reviews
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Worst room we ever stayed in.

Terrible (1.0 of 5.0 stars)
by written on April 16, 2013

First of all the furniture was dirty, the bed was so hard we had to sleep on the couch, the pillows were lumpy, when people walked and talked down the hall it was so noisy it was like they were in our room,you could hear the toilet flushing down through the walls, one of the blankets was smelly. One night we went to bed at 8:00 and the maid opened our door to clean the room. WELL! she left it open and the front desk called us up at 1:15 am to shut the door! I got up and it was already shut! DUH! The food was so expensive we cooked our own. The coffee pot was chipped and the filters didn't fit so---- grounds were in the coffee. I had to buy a pair of glasses which cost 87.90 pesos. The girl tried to charge me $87.90 US dollars. I am not wet behind the ears! I went to other dept. and the man charged me $ 8.98. What's that tell you ?!! This was the worst hotel we ever stayed in. We will never go back to any of the Mayan properties.
The town and tours were great and fun. The people were hospitable and kind.

Unique Quality: Read as above.

guybert's Profile Photo

beautiful pools!

by written on September 11, 2002

Unique Quality: The Mayan Palace has the largest pool in North America (or so the hotel staff says). It's all lit up at night & is just gorgeous.

Directions: Located in the Mayan Riviera.

Nearby Mayan Palace Riviera Maya

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Mayan Palace Riviera Maya

We've found that other people looking for this hotel also know it by these names:

  • Mayan Palace Cancun
  • Riu Palace Riviera Maya
  • Cancun Grand Mayan
  • Grand Maya Mayan Riviera
  • Mayan Palace Playa Del Carmen
  • Mayan Palace Riviera Maya Mexico
  • Wyndham Playa Del Carmen

Address: Km 48 carretera Federal, Cancun - Playa del Carmen, Playa del Carmen, Riviera Maya, 77710, Mexico

1 Photo of Mayan Palace Riviera Maya

Amenities at Mayan Palace Riviera Maya

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Shuttle Service
  • Kitchenette
  • Suites
  • Bar / Lounge

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