I had the privilege of staying here for a company sales training during the dot-com boom (ah, the good old times). It's a top-notch place--beautiful unobstructed views of the ocean, white beach, cocktail under an umbrella...
The pool is huge and beautiful, the service is excellent. No complaints--stay here if you can.
An 18th century French Chateau transported to the Caribean is the best description of the Ritz in Cancún. It is strange to step from the beach into a world of beautiful antigues and crystal chandeliers.
A visitor can easily forget they are in Mexico - this is not a hotel where one can get a taste of the local culture. Even the Mexican style restaurant the food is toned down and presented in a French like style.
As is to be expected in such a hotel, the service is impectable. Fresh scented beach towels, plushy robes and everything else is available at any moment. The staff is very friendly and willing to help.
