Ritz-Carlton Cancun

Retorno del Rey 36, Zona Hotelera, Quintana Roo, Cancun, Yucatan Peninsula, 77500, Mexico
(5 star hotel)
#4 of 360 hotels in Cancún
Excellent (4.5 out of 5.0) 6 reviews
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motorcitykitty's Profile Photo

Amazing and then some

Best (5.0 of 5.0 stars)
by written on February 21, 2015

This hotel is by far the best I have the pleasure to stay at. I have traveled all over and the service here is the best.

I highly recommend you stay on the club level. It's a a hotel within a hotel. The staff are outstanding and make your stay perfect. All the rooms have been renovated and are beautiful. The beach service is fantastic. I can't give enough praise to the ladies and gentlemen of the The Ritz Carlton Cancun.

motorcitykitty's Profile Photo

Heaven on Earth

Best (5.0 of 5.0 stars)
by written on November 12, 2009

This is truly heaven on Earth. The staff is amazing. They go out of their way to make your stay wonderful. The beach is spotless and the service fantastic. You can get lost just laying on a lounger all day. No matter where your having a meal it is top shelf. Whether it be on the beach, or breakfast room, room service, lobby lounge or whatever the food is perfect, good and fresh. It is worth every cent. After going there over 15 years I can honestly say I have not enjoyed one morsel. I'm totally addicted to the brownies and chocolate fountains on the club lounge. And if you get the chance, stay on the club lounge you will be spoilt to death. You'll expect that kind of treatment where ever you go from then on. Just try it. You'll understand.

Unique Quality: Spotless Hotel. Caring Ladies and Gentlemen that work there. Beautiful Property. They love Children. Best strech of beach. Within walking distance of Luxury mall and many restaurants. You will make friends with the staff.

Directions: Not far from Airport. Middle of Hotel Zone

Lady_Disdain's Profile Photo

France in Mexico

Good (3.0 of 5.0 stars)
by written on November 18, 2007

An 18th century French Chateau transported to the Caribean is the best description of the Ritz in Cancún. It is strange to step from the beach into a world of beautiful antigues and crystal chandeliers.

A visitor can easily forget they are in Mexico - this is not a hotel where one can get a taste of the local culture. Even the Mexican style restaurant the food is toned down and presented in a French like style.

As is to be expected in such a hotel, the service is impectable. Fresh scented beach towels, plushy robes and everything else is available at any moment. The staff is very friendly and willing to help.

tedandtina's Profile Photo

Excellent service

Best (5.0 of 5.0 stars)
by written on September 21, 2005

Start to finish, wonderful...Rooms were nice and the views are spectacular....

Pool is nice and poolside service is excellent!! There is a hot tub near the pool. The beach is private but the tide can be strong.

The hotel staff try to accomodate your needs very meticulously and thet take great pride in their hotel.

It was very impressive. Will definitely stay there again.

Unique Quality: Service Excellent....

Nice to kids...free crib.

Valet parking.

Great food in the restaurant!! We had lunch in the cafe. The food was very tasty.

Comfortable rooms.

islaazul's Profile Photo

Beautiful views

Best (5.0 of 5.0 stars)
by written on August 26, 2005

I had the privilege of staying here for a company sales training during the dot-com boom (ah, the good old times). It's a top-notch place--beautiful unobstructed views of the ocean, white beach, cocktail under an umbrella...

Unique Quality: The pool is huge and beautiful, the service is excellent. No complaints--stay here if you can.

DunaKal's Profile Photo

A wow experience!

Best (5.0 of 5.0 stars)
by written on January 25, 2003

Everything is special about this hotel!
it`s simply the best.(at least to me).

Unique Quality: It has large swimming pool,comfortable air-conditioned bedrooms.Inside and outside restaurants.And a beautiful sea view fittness center.

Nearby Ritz-Carlton Cancun

Ritz-Carlton Cancun

We've found that other people looking for this hotel also know it by these names:

  • Ritz Cancun
  • Cancun Ritz Carlton
  • Ritz-carlton Cancun Hotel Cancun

Address: Retorno del Rey 36, Zona Hotelera, Quintana Roo, Cancun, Yucatan Peninsula, 77500, Mexico

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Amenities at Ritz-Carlton Cancun

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Kids Activities
  • Spa
  • Suites
  • Bar / Lounge

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