Riu Caribe

4 out of 5 stars4 Stars

Blvd. Kukulcan, Km 5.5, Lote 6-C, Cancun, Yucatan Peninsula, 77500, Mexico

3 Reviews

Hotel Riu Caribe
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89%

Satisfaction Very Good
Excellent
46%
1753
Very Good
32%
1233
Average
11%
419
Poor
5%
214
Terrible
4%
174

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Couples
  • Families79
  • Couples83
  • Solo81
  • Business73
  • mazzap's Profile Photo

    One Of The Nicest Hotels I Have Ever Stayed In!

    by

    An all-inclusive resort set in fabulous gardens, with huge well maintained rooms, stylish interior throughout all public areas, relaxed informal atmosphere, helpful and friendly ever smiling staff, huge array of amazingly delicious food, never ending cocktails made to order, beautiful giant sized swimming pool, set right on a gorgeous turquoise sea/white sand beach, hilarious all day entertainment, convenient location with a bus stop right outside................loads more too, in fact, everything you could wish for from a 5 star hotel!!!

    I really think it would be hard to be disappointed staying here!!

    Unique Quality: Before arriving, email the hotel and request a high floor; the views across the Caribbean sea are truly spectacular :-)

  • alirocks21's Profile Photo

    Riu Hotels

    by

    I've never stayed at a resort that was this nice. It was exotic & family friendly all in the same place. The staff was amazing. Everyone spoke English & was always willing to help....whether it was carrying your bags or your drunk self to your room. The rooms were cleaned every day & the resort itself was extremely clean. Like most other all-inclusive resorts, they tell you not to tip....these employees would NOT accept any tips....no matter what it was for. The private beach was cleaned every morning at 6am so that even the earliest risers didn't have to deal with sea-weed. There is a multitude of activities & are all easily accessible from the hotel.

    Unique Quality: There are 2 huge pools in this resort. They try to keep the families on one side & the "partiers" on the other....which I think is great.

  • Good, and Bad

    by

    We were impressed with the grandure of the building, and taken aback by the lack of ac, man was it hot in there
    We were assigned room186. The first impression was the awful smell of mold, and mildew. I opened the balcony glass door to let in some fresh air, and noticed that our deluxe ocenview room faced a next door condo Knowing we were stuck for the time being we decided to make the most of it. It was getting late in the afternoon, and we didn't want to waste any time sulking over the undesireable conditions, we started to clean up to go out for a bite to eat. There was no hot water for showers, I'm not one to nit pick, but after a long day of travel, I like a nice hot shower. When I tried to call the front desk to inform them I got no answer so we all went over in person.
    After hearing my complaint they lied and said the resort was having a problem and none of the rooms had hot water. I know this because we asked around, and also the public restrooms had plenty.
    We went to the Albatross for the buffet style dinner. The food was barely palatable.
    We ate what we could and went to the pool. The grounds are perfect the pool is immaculate. The entertainment staff are wonderful and talented people.
    One note when you order a drink ask for a double and you might get a little alcohol in your drink. I'm not a heavy drinker, and my wife rarely drinks at all, and neither of us had the slightest hint of a buzz after several drinks each. The cups are small like others have said so we had a couple of 16 oz tumblers of our own.
    On Wednesday we were moved to room 407 All the sudden it was like being in a nice resort our water was hot the front desk answered our calls we had towel animals our mini fridge was filled and the liquer cabinet was full. The view from our balcony was great.
    The food never got any better. The Steakhouse was ok, the Medetrainian was slightly better but not much and we never did try the Japanese resturant. The only meals that were any good was the breakfast it was fresh.

    Unique Quality: Pool and grounds 10 out of 10
    Facilities 6
    Views(from good rooms) 10
    Entertainment 10
    Wait staff 9

    Directions: On the north shore of the "Island" ??

More about Riu Caribe

Great Resort in Cancun

by deniseesser about Riu Caribe

The resort was gorgeous and the beach was stereotypically sapphire blue. The only drawback to the Riu Caribe is that there really was no nightlife there with the exception of the 24-hour sports bar. So if you wanted to have fun, you had to get off the resort. Cover isn't cheap at these clubs either- $40US. It does include all you can drink, but it can add up over the course of a week. The resort had a bus going every night so transportation was provided and they designated an area for their resort guests, so they did take care of us.

If you like to try tropical drinks but aren't into the extreme coma-inducing sugary drinks like Pina Coladas or Daquiris, ask for a long beach. It's a delicious, albeit potent, combo of tequila, gin, rum, and vodka with a splash of orange juice and cranberry juice.

The Riu Caribe had lots of great activities, was clean, had very friendly staff and good sized rooms. It was a large resort- there were lots of people there. I had heard that there weren't as many young people there, but I saw primarily young people, though it wasn't uncommon to see other ages as well. I think this made it more fun. I actually hit it off with a group in their 50's and had a blast with them one evening in the lounge.

Other noteworthy events: we did make it downtown to the market which was typical and not spectacular. Quite touristy, but probably worth the $.60 20 minute bus ride just to check it out.

Food wise, I was in heaven, maybe just because guacamole abounded. There were several buffets liberally stocked and I actually felt like I ate quite healthy (when I wanted to) because the vegetables and fruit selections were fresh and abundant. I was super impressed with the green spinach-orange juice smoothie I could drink for breakfast. The restaurants at night that we made reservresations for were good as well- just be warned that you need to make reservations first thing in the morning. I wasn't completely enamored with the steak I had there. I don't think the Mexicans know how to do a good steak- at least not at that resort. That was my only complaint, though, and there were so many other options that it didn't bother me in the least.

I would highly recommend the Riu Caribe. The food was excellent, service was great, and the views from teh rooms were stunning. The buffets were liberally stocked with everything you could imagine, and the restaurants were superb. Friendly staff, beautiful beach, excellent food, nice rooms.

Gran Caribe- Excellent Value, clean and classy..

by A TripAdvisor Member

Hi all,

Just becuase we found it helpful to read other reviews before we chose this hotel... I am taking the time to give my 2 cents worth. Just returned from spending 7 nights, 8 days there last week with my wife to celebrate our 5 year wedding anniversary. We were in Cancun once before for our honeymoon 5 years prior and stayed and the Fiesta Americana Condesa (5 star hotel, but not all inclusive), which was very nice, but not as fun and much more expensive... The Gran Caribe wasn't even built in '97 I think sometime in 1998 so everything is very new and not run down.. The atomoshere was classy fun party-flirtacious crowd mostly couples in their 30's.. (few kids and a few singles..) would not consider this a spring-break or family-centered place... though found there were some small families enjoying themselves away from all the tequilla Volley-ball and other adult drinking games in the pool.. Music is loud and upbeat and not distracting... Drinks were very good for most part, most all inclusives skimp on drinks but they would even use top shelf on occasion when requested, and there is an all-inclusive club with fully stocked top shelf help-yourself bar with munchies open 24 hours... Room service Free once per day and refilled the mini bar (beer,water,softdrinks) once per day included as well. Staff was exceptionally friendly, accomodating, and didn't expect tips (though many times seemed much appreciative to recieve an American dollar or two)
Most all rooms have an ocean view, and even standard rooms we felt were larger and nicer than even the Fiesta Americana.. I think this hotel deserves a min. 5 star rating, I would give it a 6... there is plenty of entertainment, and even has a scuba practice pool, tennis courts, spa, and beauty salon... everythin is clos and very accessable.. Ocean is close to pool and beach was actually nice than the pictures show... We would stay here again.. Don't waste your time if given free passes to Wet-n-Wild waterpark.. it was a joke.. even if free admission they get you good with hidden rental costs plus it sucks.. after spending an hour there, we got back on the bus and headed back to the pool at the Caribe... Love those short skirts and red/blue bikinis... Miss it already.. If this is what you are into, this place is a WINNER folks... BOOK IT !!!

VERY beautiful HOTEL but WATCH THE TOUR GUIDES IN THE HOTEL

by A TripAdvisor Member

The Real Gran Caribe Resort, was the one of the most beautiful resorts that we seen on the entire HOTEL ZONE downtown. The FOOD, DRINKS and SERVICE were amazing and I would recommend to anyone planning on going to Cancun to stay at this hotel. They have an Italian resturant and they have the BEST PASTA I have ever had in my life, and the DESERT WOW!!!!! Now please remember there was a huge confusion on how many times you can order room service per day free of charge (all inclusive) you can order it 3 times per day! We took advantage of that BIGTIME. The entertainers were amazing they really put on a show.
NOW FOR THE BAD NEWS-> when you take the (free) shuttle bus from the airport you will have a tour guide most likley it will be Elizabeth and Carlos, anyways they are really nice people but there is one downside to this!!! Please remember that in mexico EVERYONE IS TRYING TO MAKE MONEY in any way. Anyways the Tour guides that sit at the tables by the gift shop are trying to do just that! When you get on the bus they will tell you to ONLY book tours with the hotel and DO NOT book them with any one else. PLEASE LISTEN TO ME and DO NOT BOOK THE TOURS WITH THE HOTEL!! the only reason they say this is because they charge you almost $50.00 more PER PERSON PER TOUR! We booked a tour with them at first, then went to the mall and asked one of the tour guides there how much the exact tour (which you can negotiate) would be and we saved ourselves $200.00 American between 4 people. IT was the exact same bus, the exact same tour!
Another note to remember - If you are planning to go to Xel-Ha DO NOT TAKE THE Tulum trip as well, its nice to see but its a huge waste of time, and its sooo hot there its almost unbarable. XEL-HA is AMAZING Please go there and go snorkeling! If you have any questions about the hotel or the service, please email me
christie4503@hotmail.com
Also on the computers in the lobby, it has a sign that says you have to pay $6.00 american for 15 minutes use of the computers , YOU DONT its FREE they just put that there to drift you away. ALSO BRING AMERICAN MONEY < NOT CANADIAN MONEY!!! Exchange your money at a bank whereever you are DO NOT EXCHANGE IT in the hotel THEY give really bad rates.
Please email me if you have any questions!

a slice of paradise

by A TripAdvisor Member

I have just returned from a week long stay at the Gran Caribe in Cancun. I cannot say enough good things about this hotel. The cleanliness is unsurpassed. The friendliness, and willingness of the entire staff is absolutely unbelievable. Their motto is exceeding your expectations, and they did that and then some. The views are breath taking, and the bathroom is bigger than the one in my home. We had a perfectly wonderful time, and no complaints at all. Do however avoid the Best Buy Tour company in the lobby for booking your tours. If you go to the Plaza Caracol, you will save a good deal of money. Also the hotel exchanges pesos at 9-1, and the airport and the straw markets at 10-1. The markets are easily accessible by bus for 5 pesos....Worth going to for exchange rates

Gran Caribe Real - Five Star*****

by A TripAdvisor Member

Stayed 'all-inclusive' at the GCR the week of June 10th, 2002. It was my first time in Cancun and this hotel made it most memorable. FIVE-STAR. Food, drink, room, entertainment... FOOD: the bar by the pool converts from America to Italian for evening dining. Both great meals. The Maria Margarita is premiere dining with an excellent wait staff (Thanks Alberto). Don't overlook the pizzeria on the far end of the pool for an awesome afternoon snack. The 24 hour snack bar is a pleasant stop on your return from the clubs. Feel like drinking more? They have a open mini-bar for the brave. DRINKS: The bartenders serve quickly with a smile. Try the Miami Vice! (a pina colada / strawberry daquiri). ROOM: Very surprised the first night to see my bed turned down. No matter when I would return to the room it was clean with fresh towels. Housekeeping was no where to be seen... How did they do that! ENTERTAINMENT: The hotel offers reduced covers and specials to different Cancun clubs each night of the week. This really made you feel like you saved some $$$ considering most clubs are $25 open bars. Most clubs are entirely too packed but consider FAT TUESDAY if you want to breath and dance at the same time. It's a very easy walk back to the hotel at 3am. For those who don't want to leave the hotel, the house band will keep things moving in the very active main lobby 'til midnight. I also had 2 friends rave about the massages they received at the spa. Whether you are young or old, this all-inclusive hotel delivers. It will be my only choice if I return to Cancun. *Someone commented that it seemed like they cleaned the hotel every day. I usually passed thru the lobby between 2 and 3 in the morning. It's true... every table, every chair is removed from the lobby for cleaning. Unbelievable.

Gran Caribe Real

by A TripAdvisor Member

Four of us stayed 8 nights in Cancun with accommodations at the Gran Caribe Real. The hotel is beautiful, the pool superb and the entire hotel and grounds kept extremely clean. The restaurants on-site are fair with the best service being at Maria Margarita's. Drinks were best in the lobby bar and service around the pool and lobby for drinks was really good(sometimes I questioned whether or not the pool drinks had liquor in them!). For the money you can't beat the Gran Caribe--beautiful beach, hotel, friendly staff.
My favorite bar in Cancun was Pat O'Brien's for the Mardi Gras night. Fun, decent drinks & good people watching. Worst bar was La Boom----we went with the hotel entertainment staff. We paid $25 each and getting a drink in the place was like pulling teeth. RUDE bartenders and overated dance place. Even when you pay an "all you can drink" price in these bars you'll end up tipping quite a bit to even get a drink. We went on the Carnival Booze Cruise one night as well. I don't recommend it as the food and drinks served were very average. If you want to enjoy a night out for dinner with a decent show--try Mango Tango (remember bug spray as it is by the lagoon). You can take the bus there for 6 pesos each and pay between $44-$57 all inclusive for a show, three hours open bar and the show. Great service (tips not inc. in the amt) and the food was AWESOME!

RIU PALACE, PLAYA DEL CARMEN

by rogerwatson

Fantastic resort!
Good food, excellent rooms, good pool and beach areas.
Resort kept spotless by myriad of cleaners from early morning to late at night

Forum Posts

Riu Caribe or Barcelo Tucancun

by kaytlin

Have it narrowed down between these two AI resorts. Can someone give me the pros/cons on both?

We are looking to be in a good location, nice beach, pools, outside/swim up bars, good food, and good entertainment. Help?

Re: Riu Caribe or Barcelo Tucancun

by kaytlin

Can't seem to find any information on ANY cancun hotels here. Thanks anyways.

Comments

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 Riu Caribe

We've found that other people looking for this hotel also know it by these names:

Gran Caribe Real Cancun
Gran Caribe Real Resort
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Rui Caribe
Riu Caribe Mexico

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C, Cancun, Yucatan Peninsula, 77500, Mexico