| Hotel Rating: |   | | Satisfaction: |   | | Reviews: 3 | Photos: 2 | | Blvd. Kukulcan Km 20 |
 | Cancún The Westin Regina Resort, Cancun Reviews | 1 - 3 of 3 |  |
 | |  |  | The Westin Regina Resort, Cancun: Far Enough Away, Yet Close Enough To Everything
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The Westin Regina Resort, Cancun, was our final destination pick after narrowing the search down to 5 hotels. We feel we made the perfect choice. From the initial contact at the front desk to the final contact upon checkout, our experience at this resort was outstanding. After we checked in, we were approached by the time share hounds. The initial information was all about the hotel, what it offered and where to find it. We were given a 20% discount ticket to the restaurant along with two free drink tickets. Then came the time share spiel. It is very easy to just say no, however, after offering us a trip for two to Chichen Itza for $30 USD along with $40 USD in hotel money, we figured we couldn't lose by giving up 90 minutes of morning time. A free breakfast, some fun conversation with the presenter, and having fun with the fast talking time share wheeler/dealer was worth the time (no, we did not buy into the time share). During our 7 night stay, we had only one complaint, and that was after our first night. That first morning we left the room at around 10 AM and returned around 7 PM. We found that the room had not been entered or cleaned. Upon calling housekeeping, they knocked on our door two minutes later with 6 bath towels, 4 wash clothes, 4 hand towels along with toilet paper and a box of Kleenex. I tried to ask them how early we needed to be ready for them to clean the room in the morning, but they did not understand my question and just smiled. The next morning we left the room around the same time, but this time I left two one dollar bills on the bed along with a note saying "gracias". I also continued to do this every morning from then on. Our room was cleaned whenever we left, was always immaculate, and they even checked in on us in the evening asking if there was anything we could use. A little daily $2 tip went a long way.
We stayed in the top (6th) floor balcony room overlooking the Caribbean Sea. The views in all directions were amazing, the sound of the ocean waves soothing, and the privacy relaxing. We were able to watch the rays swim in the waves at night. Not only is the room large, the vaulted ceiling adds to the feeling. The bed that Westin is famous for lived up to its reputation as did the bath robes. Because May is a rather humid month, leaving the sliding glass door open too long made the floor feel wet, but nothing that the extra towels didn't take care of. The pools were very clean, as was the entire complex. The beaches were clean, had plenty of lounge chairs, and the waiters were eager to bring you whatever you wanted right there at the shore line. Both restaurants served great food with great service. Leave a Comment Theme: HotelPrice: US$120-180 » Currency ConverterComparison: more expensive than averageDirections: Located at the south end of the Hotel Zone, it is somewhat secluded and away from the action. But, an easy walk to the roadway and 6 pesos in hand gets you on a bus within minutes. The buses are fun, fast, and take you anywhere you want to go.
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on May 19, 2004
on August 6, 2003
on July 16, 2003