Banyan Tree Mayakoba

5 out of 5 stars5 Stars

Carretera Federak, Playa del Carmen, Quintana Roo, 77710, Mexico
Banyan Tree Mayakoba
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96%

Satisfaction Excellent
Excellent
81%
689
Very Good
11%
97
Average
4%
39
Poor
2%
17
Terrible
0%
3

Value Score Poor Value

Costs 56% more than similarly rated 5 star hotels

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Good For Business
  • Families90
  • Couples93
  • Solo100
  • Business100

More about Banyan Tree Mayakoba

Don't worry about trying to get into Heaven. Just vist The Banyan Tree, Mayakoba... it's much nicer!!!

by TripAdvisor Member KizmoTampa

We will be using BTMK as an abbreviation of Banyan Tree, Mayakoba in this review...

Before arriving at BTMK...
We were still in the process of planning our wedding which we were doing over email with Yvonne Suner Beltran, who has the very interesting title of Director of Romance or something like that! Every suggestion or request we made was met with a "No problem" or a "Certainly" or some other positive replay. All the way through security and customs at Cancun Airport (which did take a while) we were emailing back and forth. She even offered to stay late to meet us once we arrived at the hotel. Its one thing to say nothing is a problem when money is no object but everyone is on a budget and pricing concerns were handled professionally and painlessly. It really was starting to seem a bit too good to be true. My Husband being the skeptic grumbled something like "They are either really good at this or don't know what they are doing..." Well we shouldn't have worried... We took a taxi from Cancun which was pleasant enough. The cab was nice and clean and our driver Juan was very knowledgeable about the area and culture.


Upon arriving at BTMK...
We were greeted by around 4 bellmen and our Resort Host, Marilu Peinado, a stunningly beautiful native Mexican lady who would be our personal concierge during the trip. In fact we began to notice that all the staff at BTMK were beautiful. Must be something in the water! Everyone had a very fresh and natural look with almost no make up for the female staff and a very neat, clean cut and well turned out look for the male staff. They all looked like they belonged in a magazine. A trend that would continue as the stay went on. We were asked to be seated so that the "Welcome Drink" could be served. A non alchaholic drink called Chaia Water. It was very refreshing and was accompanied by a cool, fresh minty scented face cloth. The trend of excellent juices and cool face cloths would also continue throughout the stay! Now if you knew my husband you would realize that he was already a fan. Nothing makes him happier than something sweet and refreshing to drink. They scored big points with him already.

After the welcome drink we spoke with Yvonne for a while about the wedding. After that we began to actually take in where we were. This is THE most breathtaking hotel we have seen in person or in print. We are young (28 and 30) but we have been to some nice places. Nothing could have prepared us for this resort. We were blown away by the design and the architecture immediately. Everything breezy and open to the elements and is very tastefully coordinated. We were shown to our villa by Marilu which was also amazing (more on that later though) who showed us how everything worked and went out to dinner from there. It is honestly a total blank spot in terms of how the arrangements for the wedding were made. Everything turned out so perfectly that you would think we had met with Yvonne for months to discuss the details. She had less than 3 weeks! She had listened to and retained our every request and executed the plan without a single hiccup.


Our wedding at BTMK...
We set our wake up call for 3.30am even though we were up until about 1.30am re-writing our vows! At 4am Yvonne and Angel (the hair and makeup stylist) arrived at our villa. Shortly after that the wedding dress and the outfit for my husband arrived. Yvonne would go down to the beach every so often to check the preparations and the status of the sunrise. My husband was ushered down to the beach ahead of me as my hair and makeup were being finished. I was then transported down to the beach and experienced the most moving and emotional day of my life. You can see the pictures and read the captions about the actual ceremony in the photo section. We were also given a keepsake album prepared for us by the staff, another total surprise!


Our Honeymoon at BTMK...
A typical day would start with breakfast at Oriente. An amazing buffet with everything from smoked salmon and sushi to traditional Mexican fare. After breakfast a day trip to one of the many sights we will mention later. We would usually skip lunch or have a snack on the road. Upon returning we would have a dip in the pool or a shower and get ready for dinner either at Tamarind or Saffron, both restraunts within the resort. You can also choose to go down to Playa Del Carmen's 5th Ave district for dinner and great shopping. About a 20 minute cab ride. Well worth it! Arriving back at the villa we were greeted by the turndown service. Imagine soft mood lighting, aromatherapy oils lightly wafting through the air, freshly pressed robes and slippers laid out on an immaculate bed and lighting that finished setting the mood for the night’s promises ahead. If this didn't put you in the mood then nothing would. Run the oversized outdoor bathtub or take a steam shower and let the choir begin to sing!


Dining at BTMK...
Saffron - This restraunt was the one that really sent the whole experience over the top. The first night we visited, we called PAST last reservations and asked if we could just pick something up to bring to the villa. "Of course you can Senorita S___ but wouldn't you prefer to join us for dinner?" Not something we had ever come across before. EVER! Once we had arrived Sompong, the restraunts Manager, was an outstanding host. This man knows how to make you feel like royalty/celebrities. We expressed our genuine enthusiasm about our food and made it known that we would enjoy talking with him about Thai food. Once he felt sure that he would not be interrupting our dinner the fireworks began! We were introduced to the chefs who discussed some of the finer parts o the meal to us. Sompong, a Thai native himself, gave us background information on the cultures cuisine. What a typical day’s menu was like for a Thai person. What was a treat. What was standard fare. Could they modify any of the dishes for us. Would we like to have something not listed on the menu! Indeed the third night we visited with the staff at Saffron we did eat dishes custom prepared that we had designed on our second night. UNBELIEVABLE! That is truly service. In between Sompong's guidance we were also lucky enough to have a great group of servers. Manuel Angel and Roberto were a class act and very entertaining also. Maria was also a flawless hostess. We would eat with the staff from Saffron every night of our lives if we could.

Tamarind - Another outstanding restraunt. "Spa Cuisine" was the name given to the food served there. We called it... "Yummy!" We think that it is supposed to be very healthy and all that good stuff but the flavors were so intense and everything was so delicious that we didn't care! Don’t miss out on this place! More relaxed than Saffron it has an outstanding menu executed impeccably by the staff.

Oriente - We did not eat here for dinner but had our breakfast everyday with these fine folks. Lorena and Rafael were also great hosts and made it seem like nothing was too big or too small of a request. Everything was handled effortlessly and with an air of calm. The buffet was extraordinary as we mentioned above. Great juices for my husband and excellent coffees for me. Lattes, espresso or café Americana. It was all excellent!

The meals were expensive but they were not outrageous by any means. They were a little less than other resorts such as this. Around $160 for a dinner meal without wine or cocktails.


Spa at BTMK...
More beautiful people here. Fresh faced and glowing ladies from Mexico and from Thailand greet you when you enter the spa. They will serve you with another great type of juice. Hibiscus Water. A real treat! The treatment options are plentiful and as with everything else here, can be tailored to your exact liking. The treatment pavilions are on stilts above water and the atmosphere inside them is nothing short of consciousness expanding. The level of mastery these therapists have attained is remarkable. My husband is a very large and muscular man but was being handled with ease by his tiny Thai masseuse. The treatments were expensive but they were not outrageous by any means. They were a little less than other resorts such as this. Around $250 for a 90 minute massage for one person.


Villa at BTMK...
Beautifully decorated and immaculately clean the villa was a real highlight of our trip. We suggest the Spa Pool Villa as it has the extra living space in the pavilion and also the roof terrace. This is also the only way to get into a hot tub on the resort. Neither of the main pools has them. The villa is very private and we spent most of our time sunbathing nude and just generally walking around as if you would in your own home. It would be difficult for someone to get a good look into your villas garden without you being aware so just enjoy the sundeck, pool and hot-tub the way nature intended! The terrace upstairs also is a great place to get some sun. It has an outdoor shower so when the sun becomes too much you can just cool off in that. It is also equipped with 2 massage tables that can be used for in villa spa treatments. The living area of the pavilion is outfitted with the most luxurious couch we have seen and a great wide screen TV. A nicely sized dining table makes it easy to eat without the usual hassle of balancing things on the bed or you knee when you order room service. The bathroom is spectacular! The steam shower and the outside tub and shower are the real highlights. You have to check them out for yourself!


The beach club, Sands at BTMK...
Catch a buggy ride from our favorite Bellman, Marcos, or ride the boat from the lobby with our good buddy, Ignacio (nachos). Once at Sands, if you are lucky, you will be greeted by Edgar. A very hard working and diligent staff member. He seemed to anticipate what you might need. He set up our lounge chairs for us and brought us refreshments throughout the day. Always smiling and standing with excellent posture he really helped make days at the beach that much better. The food at sands is also great. Tempura Shrimp Tacos and Quesadillas to die for. Excellent pool for lounging away your stress and watching the beautiful people go walking by.


Suggestions for improvements at BTMK...
The only comment we could make would be about the drinking water situation. At home my husband and I consume close to 2 gallons of water per day. We have a dispenser that chills the water with a changeable 5 gallon bottle of water on the top. When that bottle is empty you open and install a brand new one. There is not enough space in the villas refrigerator to store a 1 or 2 gallon bottle so we would order ice like it was going out of style and drink our water that way. This was inconvient as we would never have the right amount of ice or it would melt and so on and so forth. If you order more you have to tip the guy or girl that brings it which became tiresome after the 10th visit or so. Our one and ONLY suggestion would be to have a chilled water dispenser in the villa somewhere. We are unusual in this regard and realize some people prefer small sealed bottles. We are just thirsty people!


Playa Del Carmen...
Downtown playa has the feel of the Mediterranean. Somewhere like Greece or Italy or Spain. It was not at all what my husband or I expected. Very trendy and young and of course everyone is completely beautiful here. There are many cool boutiques to explore like Mimosa. We had a blast buying clothes for me. Most of the stuff we bought while fine for Playa seem a little small and tight for wear in the USA. It is places like Playa that make you realize how prudish American society really can be. There was a great mix of people from all over Europe, South America, Asia and North America. Playa is a great place to spend the evening and feels very safe.


Sight seeing and tours...
There are many great day trips to take around the Yucatan Peninsula. From ancient ruins like Tulum to nature parks like Xel-Ha. There is an excellent tour office that operates out of the BTMK lobby and has great connections to wherever you want to go.

Our departure and return to BTMK…
This last little story truly conveys the power The Banyan Tree at Mayakoba will have over you when you stay here:
We spent our last morning at BTMK, said our goodbyes, paid our bill and left to spend the night in Cancun (approx 45 minutes north) Our trusty cab driver Julio Alocar (whom we had retained the services of almost our whole trip, picked us up and drove us to our new hotel. We had decided to stay in Cancun to be that much closer to the airport. We check in and were being shown our new room when my husband began to cry! Our bellman was very distressed and asked us what was wrong (my husband is built like an NFL lineman!) I said I didn’t know but if he would excuse us I would find out. So our bellman left and I sat my hulking husband on the bed and wiped his tears. “It was just so beautiful.” He said while sobbing openly. “The wedding, Baby?” I asked. “Yeah and the hotel and the villa and the bathtub and… we need to go back! Right now!” That was all I needed to hear. We quickly called Julio and jumped back in the cab and sped back to Mayakoba! Upon arrival our dear hostess Sontaya, an expert from the Phuket Banyan Tree, informed us that we were the first returning guests as well as the first wedding that they had hosted! She snapped a quick picture and we went about our evening. When we returned home (to the villa!) we were floored by what we saw. Sontaya had developed the picture and placed it in a beautiful frame with a note saying “We are so glad you could come back to see us. We look forward to many return visits from you. From your staff at The Banyan Tree” This was unreal! Tears again from my huge husband and I write this, I am wiping away a few tears and sniffles myself, because the picture Sontaya gave us sitting in front of me, on our desk, in our office, here at home in Tampa, Florida. An unforgettable journey. Thank you, Banyan Tree!

Banyan Tree is Amazing!

by TripAdvisor Member nancylynnconnor

We returned from Banyan Tree Mayakoba in late April; they had only been open for two months, but they had everyone operating at a top level of performance. Everything that we experienced was a testament to the high level of service that this emerging Five-Star resort is prepared to deliver. From check-in to check-out Anna Ruth went above and beyond to arrange every detail of our stay. We truly enjoyed her and kept kidding her that we wanted to take her home with us. We are Four Seasons regulars, and owners of our own high service hotel, so we did our research on Banyan Tree before, during, and after our amazing visit. We were impressed with the warm personalities and professional performance of the entire staff, but would like to especially acknowledge Anna Ruth, Octavio, and Jose. The pool bartender Jose surprised us on our second day by getting the missing ingredients for a drink that we had requested the first day. This truly showed his dedication to customer service. Octavio demonstrates his team leadership with confidence and light-hearted fun. Our villa was exquisite, with attention to every detail, with excellent amenities. The Oriente breakfast was the best buffet we have ever enjoyed (and we are not really buffet people). Each restaurant experience exceeded our (already high) expectations. The Thai spa experience was phenomenal. Their triple bottom line (economic, environmental, and social) puts them in a class of their own. We are writing this to assure others that Banyan Tree is the place to stay when visiting the Mexican Riviera!
Clarke & Nancy Connor

The most magnificent service and resort I have ever experienced!

by TripAdvisor Member lkahn4444

I got married at the Banyan Tree Mayakoba in early May. The entire staff went out of their way to make sure that my wedding weekend was perfect, and they absolutely succeeded. The service, food, beauty of the resort and hospitality of the staff far exceeded our expectations! We planned events at the hotel for our guests for 4 nights in a row, and each evening was flawless. The food was spectacular, from the casual poolside welcome party, to the upscale BBQ dinner for our rehearsal dinner to the formal courses and wedding cake served at our wedding dinner. Our guests have not stopped raving about the food! Moreover, Yvonne and the entire Banyan Tree staff really immersed themselves in making our wedding weekend such a success. They not only worked with us for months planning the entire agenda of events, but coordinated with vendors, were creative and flexible in coming up with exciting venues and menus for our festivities and went out of their way to make our guests feel welcome and to make sure that they were having a wonderful time.

The entire resort is breathtaking, and our guests have not stopped talking about how spacious, private and beautifully decorated each of the villas are - from the garden villas to the spa villas to the beachfront villas. Everyone spent time at the beach club as well, and loved the infinity pool and the gorgeous beach. Many of our guests got massages on the first day of the trip, and immediately booked a second or third massage for the following days! While most of our guests are very well traveled and have stayed in luxury resorts around the world, everyone agreed that the Banyan Tree Mayakoba is in a league of its own. The true natual beauty of the resort coupled with the Thai ambience and decor truly sets its apart. And the service is so above and beyond the service typically experienced at other luxury resorts that it is undeniably a unqiue and magical place.

I cannot recommend the Banyan Tree Mayakoba highly enough. Our wedding weekend was absolutely a dream come true from beginning to end, based entirely on the efforts of the staff and the beauty of the resort. Moreover, I absolutely recommend this resort to all guests looking for a weekend away, or a true vacation to relax and be pampered. The Banyan Tree Mayakoba is a special resort, and the staff are a close-knit family who love their jobs and it shows. I look forward to many future visits to the Banyan Tree Mayakoba!!

Nothing Can Compare...

by TripAdvisor Member achainam

My partner and I just got back from the Banyan Tree Mayakoba. What an amazing stay !!! There were not many guests at the resort due to the swine flu situation. But we were treated like kings. We stay in the spa pavilion (#703). It was a very private pavilion with no one able to look into your private courtyard from the cenote (canal). It was a huge pavilion with the living room separate from the bedroom. The couch was size of two queen size beds. We fell asleep there many times. The bedroom was very spacious. It opened up to a private hammock and the plunge pool. I use the term "plunge" pool loosely. Because it was basically your own private pool. It was not freezing cold like the Mandarin Oriental Mayakoba plunge pool. Oh almost forgot, free WIFI. The first luxury resort that we know of that gives free WIFI.

About the beach: The Sands restaurant was very good. Great tempura shrimp tacos. The beach service was amazing. Very attentive and nice. They set us up with two umbrellas and our drinks were never empty. The beach was rather exclusive. Not close to the other resorts.

The breakfast buffet at the Orient restaurant was great. We basically had the restaurant to ourselves. It was not fully setup due to the low occupancy level. So many of the hot menu items had to be ordered ala carte which worked out well. But the breakfast buffet had a good variety of pastries and fresh fruits with some local breakfast foods (pickled sardines). We had dinner at the Saffron restaurant on our first night. They were doing a restaurant photo shoot when we arrived. After they left, we had the restaurant to ourselves again. The food was good, but fairly standard Thai at 3x the price. The restaurant was over the canal and offered a very romantic atmosphere.

Now our main question: When can we go back ? We have stayed at many 5-star resorts & hotels, and the Banyan Tree Mayakoba by far exceeds all of them. We are seriously considering going back soon because they still have great specials.

Heaven! When are we going back?

by TripAdvisor Member CiaoHolly

After a wretched NYC winter, my girlfriends and I desperately needed a sunny, relaxing getaway. One friend knew about the Banyan Tree from her sister's amazing honeymoon at another of their properties, so we chose Mayakoba, an easy 3.5 hr flight away. Now, I have been really lucky in the past year to visit some truly remarkable resorts (InterContinental Thalasso in Bora Bora, Blackberry Farm in the Smoky Mtns) but the Banyan Tree Mayakoba is simply divine! The website doesn't do it justice-- from the moment we arrived we were blown away by the stunning scenery and architecture (think Thai meets Mexican zen), plus the warm, genuine hospitality. After the most relaxing check in ever- we sat in the open-air lounge with sea views, sipping delicious fruit juice and refreshing with chilled towels while our paperwork was handled elsewhere- we boarded an environmentally friendly, chic electric boat for the 10-min journey through pretty gardens to the oceanfront villas. We stayed in #809, a 3-BR villa with our own pool (full size infinity, not a plunge) with a very large outdoor patio that led down to the beach. The rooms, including a full kitchen and LR, were gorgeous (bigger than any of our apartments!) and all overlooked the crystal blue ocean. There were comfy lounge beds on the patio and on the secluded, white sandy beach, and staff from the nearby Sands beach club came over regularly with chilled towels, drinks (try the sparkling lemonade), and food (shrimp tacos and guacamole were our favorites). The hotel thought of everything to make our stay such a pleasure, from the oversized tubs to the adorable batik cotton robes and matching slippers to the wonderful scents everywhere (fresh flowers, bath products to die for). We enjoyed the Tamarind and Saffron restaurants (get the ice cream sampler at Saffron-so decadent), and one night had the Mexican bbq at our villa- staff prepared and served grilled lobster tails, steaks, sea bass, salads and margaritas on our patio. The spa was an oasis of calm- I highly recommend the Thai Royal Detox Package (body scrub, steam, traditional Thai massage with heated clay pot- sort of like hot stone massage, foot bath with rose petal filled water, and delicious tea service afterward). Needless to say, we were very reluctant to leave after our all-to-brief 4 day stay... and we're counting the days till we can go back. GETTING THERE: We rented a car at the Cancun airport ($79 at National for 4 days) and the resort is a 30 mins drive South toward Tulum. The resort can also pick you up, but we had planned to sightsee so we opted for our own car...and then never left the resort (we barely left our villa!)

Paradise on the Mexican Coast

by TripAdvisor Member azgreek

After spending a week at the Banyan Tree Mayakoba, I can surely say that all the rave reviews posted so far are 100% correct.

We went to Banyan for our honeymoon and from start to finish, our stay exceeded our expectations. Upon arrival we were greeted with treats and they never stopped. Everywhere we went, we were getting spoiled with food and drink treats that were absolutely delicious. Yvonne - the romance manager - surely is deserving of that title. She set up some amazing surprises for us (aka "intimate moments") that we will never forget. I wont spoil the details for anyone...

The resort's appearance is simply breathtaking. No detail overlooked and once you enter, you feel transported into this serene, tranquil environment. The staff and service is second to none and we have stayed at some of the best resorts around the world. Everyone is extremely pleasant and they go out of their way to ensure that your needs are met and then some. We spent mostly every day at the beach-side pool and everyone there was always on top of everything. We got these great smelling cold towels to refresh us in the hot sun - and they brought them every hour without having to ask (Thanks Jorge!). They could just tell when we were getting warm. In addition to the fun treats prepared by the chef and bartender - they were all delicious.

We stayed in a spa villa and as others have mentioned, they are gorgeous. We had our own massive pool and jacuzzi that was used every day for private swims. Also there is an adjacent pavilion that had a huge TV, bar, and day bed/sofa. Was like having this huge living room to relax in. I think there were 2 outdoor showers and an indoor steam shower. The amenities were also fantastic. Wireless internet throughout the whole resort, ipod hookup in bedroom and bathroom.

The restaurants were incredible. Saffron has turned us on to Thai food forever. Every dish was amazing and a few nights when we were tired they brought a few of our favorite dishes to our villa. The chef is from Thailand and he was kind enough to say hello on our first night. We ate at Oriente for breakfast every day and it was also amazing. We tried all of their specialty dishes (try the stuffed shrimp tamale) and the buffet was delicious with about seven types of fresh squeezed juices. La Copa is a great place for drinks before or after dinner. The drinks are delicious as are the bar snacks. I think we went there almost every night.

Although the spa wasnt 100% ready, it is going to be one of the best in North America. We had Balinese massages that were an incredible experience. When you walk into the spa, its like you leave Mexico and are in Thailand. The staff are all from Thailand and every experience has that Asian feel to it. I actually forgot I was in Mexico. The spa was getting ready to open the "Rainforest" which I definitely want to try on my next trip.

We are already planning to return to Banyan later this year and anytime we go to this part of Mexico in the future, it will be here because having visited about three other resorts in Riviera Maya, I can say with confidence there is nothing even close to it. There is nothing like Banyan this side of the world.

One word to describe it all..... WOW! Spectacular... you dont have to die to go to heaven!

by TripAdvisor Member NovoMP

I am a meeting planner who has traveled globally and stayed at many 5 star hotels. If you want to impress your group or if you want to impress your mate.....Stay at the Banyan Tree. It is truly a fabulous place.....they have thought of every single detail....the rooms are so fabulous, you really don't want to go anywhere....your plunge pool is not a little pool...you can actually dive in! The sound of the birds is all you hear while sun bathing on your private deck....As far as the food is concerned....I give it another 5 stars! The spa....ah, the spa....most if not all the girls are from Phuket, Bankok, and southeast Asia...I have been to Bankok and had massages in a 5 star hotel there......the one I had at Banyan Tree was better! My group was very impressed and very happy.

Best of the Best

by TripAdvisor Member whitneyscott

My husband and I visited Banyan Tree May 17-May 22. It was a unique and memorable experience for many reasons. Due to the height of the swine flu hysteria, the resort was empty. I had no doubts about traveling and I am disappointed for anyone who cancelled their trip and missed out on this amazing resort. Do not have any hesitation...just go to Banyan Tree.
Our villa was probably the best part of the vacation. Coming from Manhattan and London apartments, we actually had more space than we knew what to do with. It was incredibly relaxing and had all of the necessary and unnecessary amenities. The wireless internet worked flawlessly in the villa. All luxury resorts should follow Banyan's lead and it include it in the room.
All of the employees we encountered were phenomenal. Everyone went above and beyond to make our stay enjoyable. We thoroughly enjoyed every restaurant. Oriente was somewhat weaker at dinner relatively speaking, but mostly just because Saffron was so great. My husband never raves about food and he did with Saffron.
We enjoyed our time by the pool and all of the staff worked hard to make us comfortable. My one complaint is that there were many bugs. Obviously it is beyond the resorts control but they were quite annoying at the pool in the morning. It would be great if there were some water sports equipment. That said the staff made special effort to make sure my husband could sail a Hobie Cat at a nearby resort.
It is hard to include all of the details, but I must say that I really saw very little room for improvement eventhough it is a very new resort. I know there has been quite a bit of debate about the resort's policy on children. Personally I think limiting it to people of certain age is wise. It is such a serene environment. Based on the relative small pool by the ocean, I am not really sure what children would find to do at the resort. I am happy to answer any specific questions, but you should have no worries about the luxury you will experience at Banyan Tree.

An Exquisite Hidden Gem with Infinite Luxurious Possibilities

by TripAdvisor Member Dr_I_Do

In the last few months, I have made two trips to Banyan Tree for consideration as a destination for a celebrity wedding. My first trip was long before the property opened and I viewed the grounds at night with limited lighting. As soon as I stepped out of the SUV, I knew that this was going to be a special place. I have had the unique opportunity in my career to produce wonderful celebrations of love all over the world. I am well traveled and a bit of a travel snob but Banyan Tree far exceeded my expectations. I have never visited a property where I was greeted by Pancho himself, the General Manager. He was warm and inviting and made my client and I feel like he had absolutely nothing else to do other than spend a few hours with us. Ed, the Director of Catering is a gem. He brings a wealth of experience with him to Banyan Tree and he is also a visionary. My philosophy about weddings and design is quite untraditional and it was wonderful to present ideas and design concepts without being met with the usual 'No, that is not our policy.' He went above and beyond to host us during our stay including doubling as a tour guide and making some calls to the private airport to ensure that our private plane would still be allowed to depart although it was after closing hours.

The food is superb, not bland and tasteless like most resorts. The staff is genuinely friendly, accommodating and eager to be of service. They take pride in their jobs and the gift of service and it shows from everyone you will encounter during your stay. The villas are literally your own little piece of heaven. They are spacious, yet cozy and well designed with an eclectic mix of Mayan and Asian influences. However, I must admit that the highlight of my trip was the spa experience. The massage therapists are phenomenal and I the only massage I've had that compares was on the other side of the world in Bali. I still quietly reminisce about the ginger tea that was offered at the end of my treatment.

I will be producing a magical wedding celebration of love their soon and would highly recommend this destination to anyone looking to 'up the ante' on their travel plans. I am only sad because Mexico has the pleasure of hosting such an extraordinary place before the U.S.

See you all soon!
Diann Valentine
Wedding Producer, Author of Weddings Valentine Style and host of Wedding Day which premieres on June 16th at 8pm on TNT.

The best Hotel in Riviera Maya

by TripAdvisor Member hernan1952

Amaizing rooms and amenities, superb Food and Beverage areas , the food and service that we got during our 3 days stay was one of the best experience we have had in the Riviera Maya.
The trip was an invitation for our son Daniel Felipe who was visiting us in Mexico for his Eastern Break, he is studiying abroad and we wanted to give him a great surprise.
Well all the expectation were met and we had a very nice stay.
The first night was dinner at Tamarindo with an interenting menu a fusion of Mexican and International plates, the carful detail atention to our table by Cristian Roth the manager of that place was incredible executed.
as we wanted to have a day at the villa by our private pool, we did tried the inhouse dinning service for lunch and we were all happy with the seleection, ceviches and tacos.
My wife went to the Spa and It was a Thai maseusse that impress her with the great massage.
We tried the following day Zafron the Thai Restaurant , having expend some yeas in South East Asia we did have a wonderful meal, Pad Thai , and green Choken Curry, woaaaooo aamazing food and great service by Kun Sampong, the manager in charge.
I will really recomend this new hotel, as a perfect venue for holidays, great quality and service.

Photos

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a pyramid at Cobaa pyramid at Coba

The playa in Playa!The playa in Playa!

Forum Posts

Bar for Cocktail party for 50?

by urigio

We are tryng to plan a cocktail party for a party of 50 people in Playa del Carmen. We would like to do 2-3 hour open bar and hors d'oevres on a Friday night.

What are some good bars for that in Playa?
Thanks in advance.

Re: Bar for Cocktail party for 50?

by Canadiantourist

I have recently returned from a trip to Playa del Carmen and stayed at a hotel called Tropical Casablanca. When was there the owners had a lovely party for the opening of the Grand Casa and it would be perfect for a party of 50. It would probably be much more private and you could have it just the way you wanted. It is a lovely house with many rooms and has a beautiful kitchen, dining and sitting areas. The gardens and pool area is really nice. They also have an outdoor bar area. I am sure they would arrange the food and bar for you. All you can do is check it out. I am sure there website will have an e-mail address for tyou to contact them. The web site is www.tropicalcasablanca.com
Good Luck

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Lote Hotelero No. 6, Desarrollo Playacar, Quintana Roo, Playa del Carmen

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Riu Palace Mexico-All Inclusive

Hotel Class 5 out of 5 stars

Avenida Xaman-Ha Manzana 3 Lote 4, Playa del Carmen

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 Banyan Tree Mayakoba

We've found that other people looking for this hotel also know it by these names:

Banyan Tree Mayakoba Hotel Playa Del Carmen

Address: Carretera Federak, Playa del Carmen, Quintana Roo, 77710, Mexico