Catalonia Playa Maroma

4 out of 5 stars4 Stars

Carretera Fed. Km 307 Chetumal, (Formerly VentaClub), Playa del Carmen, Riviera Maya, 77710, Mexico

1 Review

Catalonia Playa Maroma
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Couples
  • Families80
  • Couples87
  • Solo81
  • Business85
  • jorgec25's Profile Photo

    An Honest All Inclusive


    The Catalonia Playa Maroma is an honest all inclusive resort. The price was fair since they know their downsides (the place is old and in need of renovation) and make up for them by providing an excellent Service.

    Unique Quality: The Staff is amazing, always with a smile and ready to do more then they are suppose to do just to make you feel better. The Service is fast and without queues. The A la Carte restaurants are very good in Service, food and decoration and facilities (the only new building in the Resort). The food in the Buffet restaurant was one of the Best I have tasted in any hotel.

    Directions: see website

More about Catalonia Playa Maroma

An Italian holiday village

by Joan58 about Playa Maroma

I was at 'Playa Maroma', an italian holiday village immersed in the natural jungle. Here they are trying to maintain an intact environment. From the reception and the main restaurant you have to take a long straight path for to reach the swimmingpool and the beach. Along this path another ones branch off that reach the residential blocks hided in the jungle. On the whole is a very nice village full of facilities. There is only one thing wrong, it's 3 kilometers far from the main road , so you must take a taxi for to go out. I called it 'a jail in heaven'!!

Enjoy Playa Maroma

by jorgec25

Playa Maroma is a long and large beach, with very soft white sand and an incredible emerald green and warm sea. There are very few resorts in the area (comparing for instance with Playa Bavaro in the DR). The beach is perfect for a long walk (early in the morning is the best time to do it), or just to lie in the sun and dive in the warm sea. Off the coast there is a large reef perfect for snorkeling. To get there you must go by Boat. You can catch one in different locations in the beach.

Has its charms...But!!!!

by TripAdvisor Member vancouverfolks

Do yourself a favour and read some of the less favourable reviews - they will give you some balance and somewhere between the bad and the glowing reviews you will know what to expect. We still had a nice vacation but paid big bucks for a less than fabulous experience.

Do not look for a grand entrance at the highway - the resort is at the end of dusty road. The grounds are beautiful, once you arrive. Loved the walk way to your room - jungle on either side - saw raccoons and iguanas etc.

But... there are hordes of sand fleas in the rooms..on the floors, bathroom counters, sinks and shower, dressers and on your luggage - and they bite and leave you itchy, mosquitoe like spots on your feet and legs. Bring some insect repellent. Bathrooms are dark and dingy looking. Vanity not well lit. Rooms look well used but are cleanish.

And...Do not let them book you into the Uxmal building right next to the construction site. Heavy machinery running very early in the morning and all day. Some mornings we woke @ 7:00 with the bed actually shaking from the work going on.

We knew that the resort would have a strong European flavour - in fact, we were looking forward to experiencing another culture.... But ...the Italian guests were oblivious to others - they would block the sidewalk and force you to walk around them. They do not queue well. Not friendly and rarely smiled, except to one another. But....we loved watching their little ones.

We did not expect to feel like second class guests...but we did. The resort is geared for the Italian guests. They were at the top of the pyramid, followed by the French speaking guests and then the English.

Staff at reception were a bit of a shock. If you did not speak Italian, they would often give you a look of complete incomprehension. They were impatient and abrupt and sometimes rude - which you might expect if you had been rude to them, which we hadn't - we went there as little as possible and asked our questions at the bar or with activity staff.

Staff at the bars/restaurant were generally friendly and receptive - they worked very hard and their smiles were genuine. They helped us with our Spanish.

Activation staff had some standout individuals and we could tell they were trying their best to reach out to ALL the guests. The photographers were excellent - watch for the iguana, parrots and monkey photo ops, in the mornings.

Food was great but one of the a la carte restaurants you must pay for. It was our first time at the Mayan Riviera but other guests insisted that food is much better at other resorts.

Entertainment was sketchy (long periods where there was nothing going on) but what there was, we enjoyed. The piano bar features a piano (not played) with a fellow playing a guitar accompanied by karaoke style music from his desk top computer. We enjoyed the nightly shows, even if the dialogue was mostly in Italian. Our last two nights, we danced our hearts out!!

We were with Conquest and I suppose because there were so few of us at this resort, our rep was not there when he/she was posted to be. We waited for 90 minutes once and soon found out you had to call them to come after your initial briefing day.

Surprisingly, I would say that we would go back to the Catalonia Maroma but would do so ONLY if the price was right. We know what our vacation dollar should get us now. The Catalonia Maroma should be classed a 3 star resort but is a great place to unwind and relax - no pressures. The beach is great - no rocks!!! We were either on the beach or in the water for most of our stay.

Just watch out for those pesky sand fleas - I am still scratching.

I would go back

by TripAdvisor Member manitobasuntanner

We stayed at this beautiful resort from Jan. 7-14. The room was a bit musty smelling at first, but the smell went away when the air conditioner was on. The food was really good, 4.5 rating. The grounds were breathtaking. There was always someone workingin the gardens keeping them up. The staff was very friendly and willing to help you if you needed assisstance. The only downfall is that there is only one shuttle bus that went into Playa Del Carmen a day. That bus ran from 1800-2300. Overall it was a great resort and we would most definitely go back again.

not good

by TripAdvisor Member GOODTOGOCalgary

The Catalonia hotel is certainly not a 4 star, maybe a 2.5. The staff were not particularily helpful or friendly. The rooms had hundreds of tiny little bugs. I did get bitten and not sure from inside or outside bugs. The food was average and I did have a case of the big "D" upon arrival home. Because the resort is 20 minutes from Playa del Carmen in the middle of nowhere if you want to take their bus(make reservations) into town you can only use it at 6 pm and return at 11pm otherwise it is a $40.00 us taxi ride. I think it was only every other night as well. Entertainment was pretty good. Drinks seemed a bit watered down.

Sorry Catalonia but the truth has to be known.

Don't waste your money

by TripAdvisor Member bundy10449

This was a beautiful resort, unfortunatlely who ever rated the hotel was sadly mistaken, this was my seventh trip to Mexico and the worst service I've experienced yet, everything was more difficult than it needed to be, cashing travellers cheques, booking the a la carte restaurants, getting drinks and you get 15 minutes per couple in the courtesy suite if you leave late in the day. The entertainment was also the worst I've experienced yet, I wouldn't return to this resort

If your not Italian, Dont Go

by TripAdvisor Member ***SUNTAN***Toronto

The actual resort was beautiful... The rooms on the other hand were- moldy, stinky, had lots of bugs, and the beds were like sleeping on a piece of ply wood. We stayed in the Uxmal section of hotels. Note: Don't stay in Uxmal. Right outside our bedroom door was a huge construction site that was loud and noisy and you couldn't even hear the next person speak. Thats not what I call relaxing.

We were a group of 6 girls ages 20-25, and it wasn't for us. There were no young people there, no one speaks english, the guests were very unfriendly, and only spoke to you if you were italian.

The food was great, beach was beautiful, the pools were huge, and the grounds were amazing. The front desk staff was very helpful and accomodating to all of our requests.

I would only recommend this resort if you are italian, and middle aged. Overall accomodations we rate as a 2*, food as 4*, and the beach and grounds as 5*.


by Domenic

"iberostar resort paraiso beach 2 OF 4"

this place is laid out and people will
bend over backwards to please you in everyway they can.I rate this place
very,very good.
I will go back to this place someday
because they are that good.
the pool is huge.
there is a shuttle that goes around the grounds about every 15min.
it makes a complete loop.
they have a show just for kids
they have a place to watch for a few hrs during the day while your at the spa or pool.
they have a good show everynight


This is the 1st in line. It is the least expensive of the resort.
It, like it's sister properties is just beautiful. The service is just what you
think it should be. great

"Paraiso lindo 3 of 4"

This place is is very nice. it is still part of the Iberostar property.
there are 5 pools swim up bar under the waterfalls.
Food is always great.

Riviera Maya - Culture, relax, sea and tequilla

by jorgec25

"Relax - No pasa nada!"

The Riviera Maya, in the Yucatan, turned out to be even better than expected. The weather was great and the atmosphere was very relaxing. The people were very warm and friendly. It was very easy to go with the flow and forget all the stress and gloomy feelings that we left behind back home.

"Culture - The Mayan Heritage"

Beside the Kukulkan Pyramid, one of the new wonders of the world, there are numerous Mayan archeological sites that are a must see in the Yucatan.
Chichen Itza, Tulum and Coba are a few hours away, by Bus (see my tips). I couldn’t find any museums and the best way to get information, stories and legends is to speak with the Mayas, especially the older ones. All of them showed great pride in their cultural heritage as well in their language.

"Sea, Sand and Sun"

It’s almost impossible not to relax and feel a sense of happiness when you look at the Caribe Sea from Playa Maroma. This long beach, with soft white sand and turquoise green sea is perfect to recover from a long day visiting the archeological sites, or just to rest from all the fuss and stress we have to face most of the year.


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 Catalonia Playa Maroma

We've found that other people looking for this hotel also know it by these names:

Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen

Address: Carretera Fed. Km 307 Chetumal, (Formerly VentaClub), Playa del Carmen, Riviera Maya, 77710, Mexico