Ocean Maya

Carretera Federal Chetumal, km 299 (Formerly H10 Hacienda Maya) Playa del Carmen, Riviera Maya 77710
(4.5 star hotel)
#18 of 492 hotels in Playa del Carmen
Best (5.0 out of 5.0) 2 reviews
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Poor Value

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Great Stay at El Mandarin

Best (5.0 of 5.0 stars)
by written on February 6, 2005

Just got back from a lovely week's stay at Mandarin. We had an excellent trip--very relaxing. The Resort definitely stacks up to 5 Apple Ratings of places we've stayed at in Ixtapa. Each place is unique and wonderful in it's own way. What I really liked about El Mandarin was the beach, the food was good--the was fresh grilled fish was to die for. Grilled Grouper I can't quit thinking about. Have Corona, red & white wine on tap and many other tasty drinks. Caiprinia was the best!

Room was nicest we've had when staying in Mexico. We were in Building 6, Room 620 and it was very centrally located. Tons of hot water & pressure.

As others indicate the grounds are truly beautiful & the place is spotless. I didn't see a mark on the wall. Constantly polishing the floors. Staff was extremely pleasant and helpful--especially Antonio and Nora at the pool bar. Didn't see a lot of tipping. We tipped room service and bartenders frequently.

4 shops on premise, as well as an internet store. In the beauty salon, I had a massage, which was great. $60US for 1 Hr.

Would definitely go back or recommend Mandarin to anyone. Very diverse group of guests--Canadian, French, Italian, German & American. Guests pleasant but not overly friendly. Most were traveling in groups. It is quiet hotel--mostly family & couple oriented. Definitely not one of the mega resorts. I think Mandarin has about 200 rooms--which is nice sized. It never felt crowded, although I believe the hotel was full. If want specific beach/pool loungers, you will need to do the towel run & reserve in am before going to breakfast.

If single & wanting some excitement, this wouldn't be the place--but we're past that point so everything suited us just fine.

Tip: Do bring insulated cups.

Negatives: 1) No swimup bar, and 2) the pool water was so cold that not many people used the pool. There is a smaller jetted pool, but I wouldn't say it is a "hot" tub, as the water is not heated. Even so, I wouldn't hesitate to go back.

Unique Quality: Good Walking Beach
Beautiful Grounds

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All Inclusive A Great way to Go

Best (5.0 of 5.0 stars)
by written on October 4, 2004

After reviewing various accomodations in the area, we decided on an all inclusive. It fit our plans and our budget. One day to relax, one day to tour, one day to relax, one day to tour, and so on, and so on. The facility was excellent, the staff was accomodating, very clean, large rooms, with a great pool and a beautiful beach. Every meal was wonderful. Always a great variety of fresh fruits, meats, cheese, and I loved the fish.

Unique Quality: The beach had suffered a little from Hurricane Ivan, but the staff was quick to get things back in order. Catamarans,sunfish, and kayacks were available, no charge.

Directions: The El Mandarin is located about 8 miles north of Playa. Taxi runs about $10.00. The hotel provides a shuttle for $3.00, and twice a day for free, but the shuttle hours I found restrictive.

Nearby Ocean Maya

Ocean Maya

We've found that other people looking for this hotel also know it by these names:

  • Hacienda Maya
  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Ocean Maya Royale Hotel Playa Del Carmen

Address: Carretera Federal Chetumal, km 299 (Formerly H10 Hacienda Maya) Playa del Carmen, Riviera Maya 77710

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Amenities at Ocean Maya

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Continental Breakfast
  • Free High Speed Internet
  • Spa
  • Suites
  • Airport Transportation
  • Bar / Lounge

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