My personal fave for the money
For the money, the Riu Palace cannot be beat. We have returned there numerous times and have met many of the staff. The only comparison at this time would be the Royal Hideaway (best food we ever had at an all-inclv.) Beach, rooms, staff all top notch. Mariam at the lobby bar pours a mean Jack & Pepsi !!
Excellent Vacation !
Just returned from a vacation last week (Mar 27 - Mar 30) at the Riu Palace in Playa del Carmen. The vacation package was purchased through Funjet and included the "All inclusive" Riu Palace. Overall, I was very impressed with the Riu Palace, and would definitely return for another vacation, the only thing different I would change is that I would stay longer. Prior to the trip, I did a tremendous amount of research into this hotel, and found the TripAdvisor website very helpful. All of the reviews I read prior to my trip very completely accurate. Here's my detailed review: Hotel Grounds - the hotel grounds were absolutely beautiful, and immaculately maintained. The tile walkways were ALWAYS shiny and clean. The landscaping was beautiful and perfectly manicured. In fact, I could not figure out when they did their maintenance, because I never noticed anyone during the day "touching" things up. I did not see one piece of trash or a dead flower bloom on a plant the entire time. It was amazing. Hotel Interior / Rooms - the lobby is breathtaking. The marble floors are gorgeous, and the decor is very ornate and beautiful. I considered the room to be very large, and liked the way the sleeping area was separated from the TV area. The beds are very firm (which I liked), and the pillows were very flat (I was not crazy about them, but used several and that was OK). Housekeeping came at least twice a day, and did a very good job. The minibar was refilled each day. Each room has a liquor dispenser above the minibar. Don't get too excited about this because the liquor (Vodka, Tequilla, Whiskey and Rum) were very low quality. The drinks we made with this liquor were not good. We did not have any trouble keeping our room cool. The ceiling fans were great. Food - the food was acceptable in quality, and excellent in variety. There is something for everyone. Favorite meal was definietly breakfast. Be sure to get reservations at the La Bodega (Brazilian) restaurant. It was excellenof the trip....I suspect it was due to eating mussels on the last day, not "Montezuma's revenge". Might want to be careful about the shellfish. Food was available for you anytime you wanted it. We ate like pigs. Drinks - drinks were always available at dinner and during the day at the pool/beach. If you don't like Corona (beer), you are in trouble...it's the only beer they serve. Only the bar in the main hotel served drinks with "call" liquors. They have champagne for all the meals if you want it. Mimosas at breakfast were a nice touch. Service - this is where I have to say I was MOST impressed. The service was first class, all the way. Here are some examples: Not more than 10 minutes after check-in, the front desk called our room to make sure we were completely satisfied with our room. On another occasion, I called housekeeping for some more towels. The towels were delivered very quickly, AND the front desk called later to confirm that they were delivered. All of the staff went out of their way to smile and greet you and make you feel special. But the thing I noticed most as I looked around and observed the staff, was that they all looked like they loved their job and were truely happy to be working there. This was evident from the waiters, the bartenders, and even the girl handing out towels at the pool. Don't know how Riu does it, but they have a formula that works as far as customer satisfaction and service go.Beach - the beach was beautiful, but a little crowded. I did not see a single piece of trash, or even seaweed, on the beach. It was perfectly maintained. The water was warm and crystal clear blue.I'm trying to think of something negative to say, but just can't come up with anything. I will definitely consider going back to the Riu Palace again next year.
very nice but few negatives for such a first class establishment
My husband and I just returned from a 6 day stay the Riu Palace. It was gorgeous, the food wonderful!!, the drinks plentiful, and the service very nice. For a first class place we thought that there should have been coffee makers in the rooms, voice mail on the phones (the messages came via a small piece of paper stuck in your door), and more seatings for dinner.Reservations must be made on a daily basis, not ahead of time, for dinner. That's not a problem if you are on the premises from 12-3 PM (the time the maitre'd is in the lobby taking reservations) but if you go out for the day you may have to take the last seating which is 8:45 PM. We did not bring our children and found that there were many children there during our stay. There was definitely not enough activities for the kids to do at night and a little lacking for the adults too.
Comfort, plus ten!!
We stayed in a number of places on our trip, but this was by far the most relaxing. The staff is extremely friendly and helpful - there was not a single request that was not met with immediate fulfillment. The food was (without exception) excellent - we highly recommend the Brazilian evening of Meat where no less than six types of meat are brought to each table and hand cut. The selection of entertainment is equally positive. Since you are given the choice of attending shows at the other RIU properties, there is not an evening that goes wasted.My biggest fear in an all-inclusive vacation was that I would not be happy with what was included, and would end up spending more money outside the resort to find decent food and entertainment. This was NOT the case with Riu Palace - I had no need to leave the property at all.
South of Riu's beach club
Beach at Riu Yucatan
Beach to the south of the Riu
"Sandwhales" nea the Riu
November wedding at Riu Palace Mexico
We are getting married in November at the Riu Palace Mexico. Has anyone been married there? I would like some ideas from someone who has as far as the wedding dinner and any other options at the hotel.
RE: November wedding at Riu Palace Mexico
I went there the summer before last for two weeks with my partner. We didn't get married! but it was the best hotel I have stayed in yet. Absolutely beautiful....gorgeous crystal clear water, brilliant white sandy beach, stunning hotel, hardly any kids (if any actually!). The restaurants were lovely, no problem with booking into any of them, there was always space. Excellent service througout our whole stay. We are trying to afford to go back in September. We went to the Dominican Republic last year, stayed in one of the best hotels on the island and spent our whole time complaining to ourselves that it was nothing like the Riu Palace!
There was a wedding going on while we were there however. This one was under a pagoda near the main building which was decorated with white lillies. It looked quite private, no on-lookers!
Have a wonderful time!
RE: November wedding at Riu Palace Mexico
Hi-I am getting married there in November also-what is your date?