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Hotel Class: 
3 Stars - 6 Reviews and 139 Opinions
Avenida Camaron Sabalo s/n, Mazatlan, Pacific Coast, 82110, Mexico
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of people enjoy staying here
145 Opinions
pokeyman
User Rating
I had the pleasure of returning to Mazatlan last week for my second trip for 6 days. My first trip was in August of last year and I stayed at the Emerald Bay Resort. I feel in love with Mazatlan. This time, I thought I would stay closer to town. Im so glad I did but Im so unhappy with my decision as to where to stay. The Costa De Oro was not as I expected. I knew that my stay here wouldn’t be that as it was at the Emerald Bay, there is no comparison. But the price was good and the area was what I wanted.
This place is a joke. The people are rude and the place needs to to renovated (even for Mexico standards). I upgraded to an Oceanview room when I arrived which was OK. I was told there is a kitchen with full access to the stove and frig. So I paid the upgrade to find out that the cooking utincels were locked up and an additional cost applied to use them. The matressess I was told were new as of a few months ago but they were so hard it was like sleeping on the floor. The room needed major updating. The hanging lamp wires was duct tapes to the wall. The first night I stayed in the room in noticed the room seemed warm. That afternoon I called to say the air didn’t work. I waited 3 hours for someone to show up and feel the air vents to say “NO, Its OK” then he left. I waited another hours then called and told them the room was hot. After 2 more hours someone showed up, adjusted the thermostat, then said something in Spanish and left. Well another hour passed and I called the front desk. They said… OH Yes sir, we can move you for the night and tomorrow you move back. We will fix the A/C. Long story short, I was moved 4 times and 4 times the air wasn’t working. They finall moved me to the “newer” tower to a suite and the air was not working there either but they got it fixed that day. I spent so much time waiting and moving that I cant get back.
The rooms are not cleaned well. One day my room wasn’t cleaned at all and I had to call at 6pm to have them clean it. At 8:30, no show so I called and cancelled the cleaning.
On Sunday the entire local community and surrounding hotel residents took over the pool area. We as a group of 6 asked if this was a normal turnout and they said yes, many locals come on Sunday. We had no place to lay out around the pool and ended up laying out on the ground until was collected loungers as locals began to leave. I was there to have a good time and if it hadnt been for the hotel, it would have been perfect. My friends and I had a great time even though the hotel and workers didn live up to expectation.
I never complain about any place Ive stayed. Ive just marked the bad one up to “wont go again”. This place is not worth the money you pay. Don’t stay here. Whatever you do. I will stay at maybe the Inn at Mazatlan or maybe a few other larger ones in town next time. If you see more that one bad review online.. trust me, look elsewhere ! Don’t stay there is more than two or three people complaing !!!! Ive learned my lesson to read reviews a little closer.
.... also, for two days they had jack hammers drilling holes around the pool making new drain lines. Could this not be done any other time but the highlight of the day?
Tdawg40sw
User Rating
Costa De Oro is a nice, clean, and safe hotel in the heart of the Golden zone. The hotel offers purified water just outside your room. The hotel also has a nice restaurant, convenience store, pool, pool side bar, and of course beach access.
Costa De Oro Photo: Costa De Oro Hotel
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moochiebeth
User Rating
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We have been to Mazatlan 4 times, the first time we stayed at the hotel beside Costa De Oro, but ended up buying a timeshare at Costa De Oro. We thought we had purchased an anytime period, but turns out only May, June, Sep, October and first two weeks of Nov and Dec. We were really disappointed because our exchange student from Mexico always spent July in Mazatlan and that was the reason we purchased the timeshare. So we have made the best of a bad situation and continued to use the time share. It has many good qualities, but I would advise everyone to NOT buy into the timeshare program. Just surf the net and find great deals each year and try something different until you are sure of what you want and are getting.
Unique Quality: Love the view, the pool, the on site spa, the location. Smells like the entire stairwells should be scrubbed down with bleach water. The first time we went they tried to give us a very "tired" room and I said I wanted the one we were shown as the model. We were quickly moved. The refrigerators have had to be replaced several times, but the maid service is consistent, honest as is the pool side waiters. It is a joy to see the same wait staff year after year.
MonoBichi
User Rating
Helpfulness
The Costa de Oro isn't the oldest, newest, or biggest hotel on Sabalo, and it doesn't drip with luxuries and pampering: what it offers is comfort, barefoot beach access, a great pool area...and a lower price than its neighbors. Cheaper rooms with two double beds start at about $65 USD a night with airconditioning, cable, balcony and coffee makers...a cut above Holiday Inn and a sort of beach cottage feel. Goes well with the sound of surf you get in every room. The suites run up to around $170 US a night and are everything you could want in a beach retreat. Living room and kitchen are very nice, with access to lawn or balcony and the sleeping areas are ingeniously stepped up almost like lofts, with dividers to allow open feeling or privacy--the TV swivels from living room to bedroom.
The Costa has very neat lobby shops. No little tobacco kiosk here: they have a complete convenience store that sells six packs, groceries and liquor. And instead of the usual tacky gift shop, they have Rubio Jewelers, who show work by Segio Bustamante, Mexico's premier atist in ceramics, bronze, and fine metals. By the way, even locals flock to an across-the-street neighbor, Mazatlan Books and Coffee Company. Get your beach reading, or sell what you brought down. The restaurant, Adobes, is just feet above the sand and waves and gives killer sunset views. Prices are about par for Golden Zone for a very well-prepared selection of seafood, steaks, and Mexican specialties. Try arrachera--tender marianated steak.
For more information, see their WEBSITE.
Unique Quality: But what counts is the water, and the Costa has that all over: The pool area is highly cool: a freeform lagoon job with rocks and waterfalls and the whole neverland scene, and a big shallow apron area for smaller kiddos--but big wide enough for actual swimming. Bar close at hand, or course, and a stairway down to the beach for real swimming or walking. Sunsets are pure Mazatlan from the deck, the copper sky filtered through the Three Islands.
The beach also offers enhancement for those who being on a tropical beach with swimming pool is not entertaining enough. They rent parasail rides, kayaks and Hobie Cats to explore the islands offshare, boogie boards, even jetskis if you are the type of obnoxious *** who uses jetskis. If you are seeking nothing more than mindless tanning, wave-hopping, and sand in your toes, the "Gold Coast" definitely fits the bill.
Costa De Oro Photo: Funnest Pool on the Beach
guybert
Helpfulness
This Hotel always seems to be busy. It has a good location right in the center of the Golden Zone & appears to be very well kept.
Unique Quality: It has a very large pool area & a bar located right beside the pool. It appears to be an excellent spot to chose if you want to be where the action is.
Costa De Oro
Jackie_Bryan
Helpfulness
The hotel that we stayed in was called the Casa de Ora.
Unique Quality: It had a great view of the ocean, nice and clean hotel rooms, and very friendly staff. The pool was great to!
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The first time me and my family stayed at costa de oro, was like 4 yrs.
ago. i thought it was so much fun and in didnt' even want to leave there. ever since we became owners or best sayed members of the hotel, we go every year, and i wouldn't want to stay anywhere else it really is worth your money and your time there, i encourage you to take a visit there u won't regret it!!! i love Costa De Oro Beach Hotel...O and thier food is really good too! :-)
I have stayed at the costa de oro 4 times. You can't find nicer people. The bar tenders, maids, desk personal, well everyone there. The only drawback is the beds, they are so hard!!!! If they would just invest some money in some improvements in the mattress department. I'll still go there in Feb, but I hope they have some new things in this very nice place. Oh food is great to.
I recently spent a week at the Costa De Oro resort and absolutely loved everything about it. The staff was extremely friendly and helpfull especially the poolside waiters. Everybody was so kind and always smiling they made you feel so welcome. I thought the food at Adobes was excellent!! The drinks were always cold and the prices were great, especially at happy hour. I thought the rooms were very clean and the daily maid service was fabulous!! I enjoyed the resort so much i purchased a time share there on my vacation and i plan on coming back often.
I read many reviews before picking Costa De Oro for my girlfriends and Mine first year aniversary vacation. Our vacation was from March 5-13th and stayed in a standard room that had an ocean view. The beds were mexican standard HARD and the rooms could use a little up dating.
BUT... How often are you in your room? The staff in the restaurant were excellent (Lucy,Frank,&Poncho) You have to ask for the check, they are NEVER pushy on the time shares, we never were even asked about them. We purchased tours to Copalla/Concordia,Mexican Fiesta, and Sport fishing (caught 110lb Marlin!!!) Thank you Poncho for the tour set up! The hotel over all was excellent and the staff was above any US stanards.
They have safe deposit boxs(Free to use) and a super market attached.
The pool was clean and a little too warm (Towels to use). The beach was cleaned every morning at 8 and BRING YOUR OWN ALARM CLOCK if you want to wake up at a certain time. We almost missed our 6:30 fishing trip due to language barriers for a wake up call.
I have a reservation in Unit # 1080 ... does anyone have ANY idea whether this is a good or bad room - ocean view, etc? I am struggling to get through to them to discuss this and thought to ask here, perhaps someone might know?
Please ignore above - just got someone on the line from the hotel to answer my question.
Good hotel...I mention on my Mazatlan page. Don't miss the jewelry store off the lobby for some very cool sculptures. Across the street is Mazatlan Books and Coffee...good place to check in for info and local lit.
It had a great view of the ocean, nice and clean hotel rooms, and very friendly staff. The pool was great to!
63 members live in Mazatlán
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Address: Avenida Camaron Sabalo s/n, Mazatlan, Pacific Coast, 82110, Mexico
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