Hotel Dolores Alba Chichen

2.5 out of 5 stars2.5 Stars

Km.122 Merida-Cancun, between the ruins and Balankanche caves, Chichen Itza, Yucatan, Mexico
Hotel Dolores Alba Chichen
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88%

Satisfaction Very Good
Excellent
16%
32
Very Good
48%
96
Average
24%
49
Poor
6%
13
Terrible
5%
10

Value Score Average Value

Similarly priced and rated as other 2.5 star hotels

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Good For Solo
  • Families71
  • Couples69
  • Solo90
  • Business0

More about Hotel Dolores Alba Chichen

Pleasant, friendly

by TripAdvisor Member tjw1f

A most pleasant and friendly hotel (really motel). Good food, two pools, nice rooms. Isolated by a roadside 6km from main gate of Chichen Itza, 3km from the east gate. Need a car, taxi, bus or hotel van to go anywhere, recommend it though. (see also Dolores Alba Merida)

Excellent value for the money but eat elsewhere

by TripAdvisor Member Harlowquinn

This hotel is a great place to spend the night before heading to Chichen Itza in the morning to beat the rush. The two pools are very nice -- the one is so unique that I'll bet you'll never see another like it. Nice hamacas to relax in.

The rooms are fine. Just basic but clean. With the exception of the threadbare, mismatched sheets, I have no problem with the quality of the room. How much money can it cost to invest in new linens and lightweight cotton blankets???

The restaruant is mediocre at best and expensive for what you get. The owner of the hotel runs it very short staffed and one waiter is expected to take care of at least 6-10 tables at a time. (Generally speaking, I thought the owner was a pompous jerk) The staff seems to work like dogs while he barks out orders.

The bats are everywhere at night! Not scary at all -- very cool to watch. If you're squeamish, stay inside.

Also -- be on the lookout for the owner's very sweet, cute weiner dog -- she's adorable!

Real value on room, beware muzak

by TripAdvisor Member idahoslim

Very convenient to Chichen-Itza ruins. We got lucky because our room was by the west end pool, which is a beautiful limestone pool with palapa and hammocks. The east end pool/restaurant/registration office area had elevator muzak on loudspeakers constantly. How many times can you stand "Song Sung Blue"? I'd have gone insane. Went into Piste for our meals and really enjoyed this town.

Our favorite hotel of the trip

by TripAdvisor Member krtman

This place is great! Low prices, really nice rooms, pretty grounds (palms, flowers, shrubbery) with two very nice pools, one with a natural limestone bottom. Food is average but the help are very nice and the setting is good. Though it was quiet and not overwhelmed with them, I would highly recommend this place for people with children since there is a big lawn and a jumping trampoline. Only downside is that it is close to the road and big trucks roar by ever so often. Also, as with the Dolores Alba in Merida, the darn sheets are too short! Otherwise, no complaints. It is right across the street from the Ik Kil cenote. I never made it there but you can swim there for a small fee. I watched vans and buses come and go. You must have a car if you stay here since it is several miles from Chichen Itza and Piste, where there are restaurants if you tire of this one. Email me if you have questions.

sweet inexpensive place

by TripAdvisor Member alextapia

If you want to get to the ruins at Chochen Itza early in the day, go the night before and stay in this beautiful place. The rooms are utilitarion - clean but no frills - but the setting with 2 beautiful pools, plenty of tropical green and flowers, birds, quiet - is wonderful, especially after the long hot drive you probably had to get there. Inexpensive. The restaurant is nothing special.

good value

by A TripAdvisor Member

nice hotel, relatively nice staff. the only thing that is a little annoying is the passing by of cars and trucks as the hotel is situated next to the freeway. a shame, because it is a very peaceful place. good value!

Amazing pool at this pretty hotel

by A TripAdvisor Member

One of the two pools at this attractive hotel has a natural limestone bottom, with tunnels and nooks and crannies to explore. My kids had a great time snorkeling in the pool. They also loved the trampoline, which is near the other pool. The grounds are nicely landscaped, although nothing elaborate. The rooms are clean and attractive, and I thought they were an excellent value at about $45 per night. The only real complaint was that the service in the restaurant was unbearably slow and the food itself was nothing special. We had a wonderful dinner in the lovely (and far more expensive) Hacienda Chichen, which is a few kilometers away. Dolores Alba is also located right off the road, so during the day it was a bit noisy. At night, there was not much traffic. It is very easy to walk across the road to the Ik Kil cenote park, which has some very fancy bungalows and a gorgeous cenote. We went over early in the morning before it opened and enjoyed walking around alone.

good value but terrible food be warned!

by TripAdvisor Member Regular_site_user

We enjoyed our stay in Dolores Alba where we took two rooms for ourselves and our daughters. The booking via their website worked well, and both rooms were next to each other, and facing the larger, natural pool (rooms 4 and 5). You could imagine you were in the middle of the jungle miles from anyway, except for the occasional noise of traffic. The rooms have their own safe deposit boxes which was really useful, and the hotel was well managed.

Our only problem was the food in the restaurant, which was awful, breakfast, lunch and dinner. We tried eating in the restaurant next to the Cenote opposite, which had a lunchtime buffet, but that was awful too! We didn't really fancy driving out further to eat.

Overall, staying at the Dolores Alba is a good option for a visit to Chichen Itza - we also visited Coba afterwards on our way to Tulum.

convenient and affordable

by TripAdvisor Member dfhauk

We stayed 2 nights at the DA. The grounds and facilities are attractive and the pools were wonderful to cool off. But I can't give it high rating. A stench permeated the place. the bedsheets were small and very thin, the restaurant service took forever, and then the food was poor. I'm used to low budget places in Mexico, so none of this surprised me. But if you're not used to budget Mexico, you may be in for a shock. There are better small places in town. It is convenient to the east entrance to the ruins, but a bit too far to walk. We drove our car over to the Mayaland and parked free on the roadway. No matter where you stay, I recommend staying somewhere rather than trying to make it a day trip from Cancun. If you stay, you get to see the sound and light show, and you have the place to yourself in the morning, before the heat and humidity and buses arrive. Remember that admission is free on Sunday. You might save enough to upgrade to a decent hotel.

" A good hotel on your way to the piramides "

by A TripAdvisor Member

We love piramides, from this hotel we visit several mayan ruins like
Ekbalam, Izamal , Coba, and of curse the exelent Chichen itza.
This place was perfect for us , it has an exelent location to visit the caves of Balankanchen, and several cenotes like the one in front of the hotel .
We have to be honest and mention that this hotel has the best "Ecopool"
i have seen, it is amazing specialy at nigth with the lights on , uff, it look
like the surface of the moon. Hotel in general has good instalations, rooms are nice and have new airconditioners. My wife was very happy using their internet by satellite and be able to chat with our soon. We strongly sugest to go early in the morning to the piramides to avoid the crouds, and at nigth if you go yo the ligt and sound show , reamember they only do it in spanish , so if you need a translator go early to get one they have only few of them and they dont work preaty well.

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Hotel Dolores Alba Chichen

Hotel Class 2.5 out of 5 stars

Km.122 Merida-Cancun, between the ruins and Balankanche caves, Chichen Itza, Yucatan, Mexico

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 Hotel Dolores Alba Chichen

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Address: Km.122 Merida-Cancun, between the ruins and Balankanche caves, Chichen Itza, Yucatan, Mexico