1200 L St, Anchorage, Alaska, 99501, United States
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59%
of people enjoy staying here
171 Opinions
Excellent
25
Very Good
40
Average
39
Poor
27
Terrible
39
Our Members Say
sbremkamp
Reviews: 1
User Rating
Not comfortable, but pleasant service
Needed to ask for hair blow dryer and ironing board and iron, not part of room accommodations. Bed was shy of pillows for a 3 star hotel. Only had 2, and they were poor at best. Bed mattress was too worn and soft. Chair was filthy and when I asked about it at the front desk they said they were cleaned with solvents but the hotel was in the process of getting a steamer to clean the furniture. However, when I took our ONLY washcloth and wet it I was able to clean the chair myself. Towels were just one per person for bath towels and hand towels, and of course only the one washcloth. One of the bath towels was worn enough that it was no longer soft. We spent $193 on this room, too much. From our observations it would be best to stay in a chain hotel as the standards for service are typically more consistent and can be counted on. We looked at the Marriott and had we reserved 30 days out we would have had a rate of $139-$199. We booked through a discount travel company and the rate ended up being no better than an internet rate.
Opinion of Price: about average
Written August 1, 2011
yuhka
Reviews: 1
User Rating
please do not choose!
I would like to share my terrible story with Inlet Tower as I am hoping that there will be no more victims to be like me....
I booked the hotel on July 29th 2010.
When we came in, Inlet Tower did not have a room for us, so they sent us to the different hotel, which was less graded.... but it was just a beginning of the nightmare...
At that time, I was expecting the package to came in to but it turns out that they rejected my package for some reason, which they do not know why... (Maybe as my name was not under their system as they sent us to the different hotel) even I kept asking them to keep my package for three times... they just ignored it.
So I revisit Inlet Tower Hotel and asked to send it back to Japan (my home town) by their cost, as it was obviously their fault. They once accepted their fault and promised me to send the package back to Japan.
Three days later, what I found out today was, Inlet Tower charged me for the shipment fee to my credit card!!!!!
So I called them. They said `Well, we have never ever rejected your package...that must be the shipment companies’ fault. The shipment company came into our hotel but they did not leave the package with us! So we are not responsible for your package. We had to charge you to get your package back to the hotel for $40. And now, we can send it back to Japan if you are willing to pay for it'
What kind of hotel is that? Who believes that the shipment company drove all the way to Anchorage from Copper Center to deliver the package and decided not to leave the package with them? What kind of joke is that?
They should have come up with the better story if they wanted to fool me...
Now I asked the hotel to pay me back this $40 because if they want to charge the cost to somebody, the shipment company should be the one who they should talk to…not me! Let's see what will happen. I hope they still have a little bit of conscience…
About my package.... I finally had to give it up.... and leave it with Inlet Tower… Let's see if they change their mind to accept their fault and repent what they have done, and take a responsibility. If it happens (which very unlikely to be happened....) I will let you all know.
So I advise all of you who are considering to stay at Inlet Tower Hotel, please don’t!! Inlet Tower Hotel is not only they have a really bad system management but they might be trying to fool you.
Opinion of Price: most expensive
RickinDutch
Reviews: 373
User Rating
Helpfulness
Older Hotel with lots of room
Located downtown just south of the park strip, the Inlet Towers is a decent hotel at a decent price. I pass through Anchorage often and I am getting peeved by how high the costs of rooms are in the summer no matter how good a patron you are the rest of the year. So this summer I shopped even harder than usual and came up with The Inlet Towers for $140/night. This was for twin queens and a kitchenette. We were very satisfied. A corner room on the 5th floor gave us windows looking out to the south and east and a nice cross breeze. It was a little tight on space but that might have been the 6 large suitcases we were lugging with us. The biggest complaint we had was the slow elevators. You should consider forgoing the great view up high and stay at a lower floor and use the stairs. A big bonus was the free parking on site and The New Sagaya grocery store next door. The inhouse restaurant, Mixx Grill, was excellent as well for both breakfast and dinner.
The $140/night rate doesn't last the whole summer. We got that in late May on Expedia.com but by mid-june the cheapest rate was almost $300. I'm still not certain if that was a fancy suite or if the rates climbs that high. Usually early May is the start of summer rates.
Just spent two weeks here in 01/09. They really cut back service in the winter. The Mixx Grill had a so/so continental breakfast available for guests (mainly bagels, yogurt, fruit) at no extra charge, closed for lunch but open for dinner. Elevators were as slow as ever but I got a room on the 3rd floor and made the stair climb. Good exercise.
Opinion of Price: less expensive than average
Inlet Tower Hotel And Suites Photo: Corner room
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lorsarge
Reviews: 3
User Rating
Helpfulness
Inlet tower
Nice hotel with great views
Opinion of Price: less expensive than average
lorsarge
Reviews: 3
User Rating
Helpfulness
Great View
We stayed here for 2 nights. Nice room on the 15th floor with a great view of the Inlet and the city.
Opinion of Price: less expensive than average
Inlet Tower Hotel And Suites Photo: sunrise out of our window on the 15th floor
RitchiS1
Reviews: 709
User Rating
Helpfulness
BIG TOWER
FIENDLY STUFFS , NICE ROOMS , INTERNET ; TV ; GREAT VIEW UP THE 5 th
Opinion of Price: N/A
Inlet Tower Hotel And Suites Photo: INLET TOWER ANCHORAGE
Arriving as part of a Premier Escorted Coach Tour of Alaska more than 1/2 of all the rooms for our group were not yet ready at 8pm. We were given keys but the room had unmade beds and garbage all around. After reporting the condition of the room and going out for dinner, we returned to beds made with the same reused sheets. Yes, we had marked the sheets and they didn't even bother to change the pillow cases from the last occupant. Totally disgusting. After talking to management, we choice to leave the hotel and went to the Holiday Inn Express which was very clean. The Premier Tour was amazing and Alaska is so beautiful with majestic mountains, fantastic glaciers and wonderful wildlife. Loved Alaska except for the horrible experience at the Inlet Tower Hotel.
They're in on the Take (exorbitant phone costs) - I'll never be back
by TripAdvisor Member Kanadareise
I'm a fool. I expected after 15 years absence from America that making an international phone call wouldn't cost the world, but how wrong I was.
For a 10 Minute call to Germany, I paid $123.94. I was furious. I grilled the staff and the manager, but they reminded me that I was the idiot here. The prices were no where to be found in the room. The calling cards which I initialy did try to use, didn't work (how convientent) and the Hotel was happy to get in on the gold-rush. It wasn't that I can't fit the bill. It's that the hotel has a responsibility to act in the interest of it's guests. When they know that the local telefone provider charges super-monopoly prices, it's their job to warn their guests. They most definitely didn't in this case. The staff even mentioned a case where a woman out of England had called for about an hour and paid over $800. That had happened just a few days before I came along.
Hotels like this are disgusting. The same call from Germany to Alaska would have costed less than 50 cents. It's rip-offs like this that keep me from coming back.
Next time I'll travel to Italy. At least the Mafia there is called by name.
Friendly and Enjoyable (But Phone Costs Are Crazy)
by TripAdvisor Member kaizerza
Was fetched from Ted Stevens by the hotel service, and spent a total of 2 nights before venturing inland, and 1 night before leaving Alaska. I found the front desk staff friendly, helpful giving directions and information; rooms were good overall with excellent views. The deli behind the hotel is a nice convenience, however the walk to downtown a little tedious at times (although the hotel did offer to take and fetch me from town if needed, which although I did not take them up on this, did appreciate).
The only downside was the high phone bill presented on departure, I really felt that I was ripped off in this respect.
Great Stay at the Inlet Towers
by TripAdvisor Member vindemure
My husband was on business so we choose the Inlet Tower for it's convience to downtown. Staff at the front desk is very kind and helpful, providing marked maps and quick replys to any questions. There is a market within walking distance (across the street), a FABULOUS restaurant on premise, and a shuttle service that will take you downtown. We really enjoyed the Glacier brew house but our best dinners were at Mike's grill off the lobby. It was pretty rainy and cloudy so our view was not so special, but we loved the retro wall paper and having a fridge and microwave. Only problem was with housekeeping. I requested 2 regular coffee and no decaf for the room pot and recieved decaf or no coffee at all. Also they didn't even clean the room one day, took the washcloths and left ! but it was no big deal to us...quick trip to the lobby for washcloths and coffee ! Great Value for the price !
Needed to ask for hair blow dryer and ironing board and iron, not part of room accommodations. Bed was shy of pillows for a 3 star hotel. Only had 2, and they were poor at best. Bed mattress was too worn and soft. Chair was filthy and when I asked about it at the front desk they said they were cleaned with solvents but the hotel was in the process of getting a steamer to clean the furniture. However, when I took our ONLY washcloth and wet it I was able to clean the chair myself. Towels were just one per person for bath towels and hand towels, and of course only the one washcloth. One of the bath towels was worn enough that it was no longer soft. We spent $193 on this room, too much. From our observations it would be best to stay in a chain hotel as the standards for service are typically more consistent and can be counted on. We looked at the Marriott and had we reserved 30 days out we would have had a rate of $139-$199. We booked through a discount travel company and the rate ended up being no better than an internet rate.
441 members live in Anchorage
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ANCHORAGE INLET TOWER HOTEL
