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Hotel Class: 
4 Stars - 1 Review and 140 Opinions
Milepost 238, George Parks Hwy, , Alaska, 99755, United States
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seanpj
- Reviews: 1
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BEWARE - unauthorized credit card charge
The lodge (under ARAMARK management) put an unauthorized charge on my credit card. We tried to contact the billing office (ph# 907-264-4643) leaving numerous messages on the answering machine - 2 days, 12 calls - NO RESPONSE. After calling the reservation office again I got a phone number for the front desk that apparently made the charge (ph:907-683-8200) . Talked to a clerk (Betheny) who couldn't help me. The manager (Paulettte) couldn't find any trace of the charge, promising that she would investigate and DEFINITELY call me back the same day. I AM STILL WAITING !!!
Sean Janson
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The lodge (under ARAMARK management) put an unauthorized charge on my credit card. We tried to contact the billing office (ph# 907-264-4643) leaving numerous messages on the answering machine - 2 days, 12 calls - NO RESPONSE. After calling the reservation office again I got a phone number for the front desk that apparently made the charge (ph:907-683-8200) . Talked to a clerk (Betheny) who couldn't help me. The manager (Paulettte) couldn't find any trace of the charge, promising that she would investigate and DEFINITELY call me back the same day. I AM STILL WAITING !!!
Sean Janson
441 members live in Anchorage
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Mckinley Chalet Resort
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Address: Milepost 238, George Parks Hwy, , Alaska, 99755, United States