I went in November, and there was almost nobody there. Because of this, probably, a lot of the advertised amenities were not available. The massage person was gone, horse and sleigh rides were not operating, and the advertised wake-up service for aurora sightings was unavailable because there were no overnight staff on duty! The room we had was small but adequate (in the old section of the resort, not the new building). There was a TV with CNN, but no telephone. The toilet was very low-flush, and once we had to call them to fix it, because there was too little flushing power! The electric power went out too, for several hours one evening. I thought the food was good. Also liked the ice museum - it was something different. Apparently the place fills up with Japanese from Jan through March, and they use the airstrip as an aurora-viewing area. The pool locker area needs attention - old, chipped and cracked facilities. There are 5 different pools. We got very itchy skin after two days and I think it was due to bacteria in the outdoor pools, where they cannot use chlorine. By the way, if you don't have a car, you should know they have a package which includes transportation from Fairbanks.
Chena Hot Springs has built an ice museum, with a bar and sculptures. Ive never been inside, but it looks really cool. It costs 15$ for a tour, and the drinks are expensive.
Its not clear to me if you can actually sleep in there, but they do rent it out for weddings and special ocassions.
It is maintained year-round under a huge inflatable tent.
Its made of ice....!
Lodging ranges from campsites / RV parking, a yurt / cabin, or a regular hotel room. Hotel rooms start around 160 $US per night. The hotel rooms are decent and clean.
The location and facilities make this a unique location.
These cabins were warm and comfortable. It is good to stay the night so that you can look for the Northern Lights. If you stay with the resort, they will also give you a pool pass so that you can enjoy the hot springs. It is strange to have ice crystals on your head and at the same time be sitting in a pool of hot water. The rooms have the amenities of a typical lodge. There are beds, a shower, and a television. Cabins are spread out over the grounds.
We stayed in the Moose Lodge (not the fraternal organization -- just the name of our building). The rooms were spacious, but the beds were no great shakes. The bed clothes were not very comfortable either, but you make do in Alaska
Ice must be gotten from the restaurant. A Stuffed moose and Elk stand in the entrance.
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